Close to airport and Cruise port. Super kind and friendly staff on reception who could not do enough to help. Communication before arrival was excellent and we were shown to our room, given a map and directions for next morning. Beautiful room with very clean and comfortable beds, spotless bathroom and lots of space. Fridge, Tea and coffee making in room with biscuits although there was no milk. Lots of traffic noise from street outside however we did get some sleep. It would be helpful to add to the listing prio to booking that there are three small followed by three large flights of stairs to access the hotel and no lift. We just about managed with luggage and mobility aid however someone more disabled than I am or family with pushchairs and small children may not be able to.

Splendid old hotel of a gracious and elegant antiquity that has largely vanished from the rest of Italy, and therefore all the more a joy to discover. Wonderfully charming and helpful woman at the Reception desk who could not be more generous with excellent restaurant suggestions and patient explanations of how to find them. Very quiet at night and superb value for such a central location, immediately adjacent to the university and the historic port.

Nothing worthy of comment.

I loved how the owners keep the property authentic when it comes to decorating and furniture. Beds were comfortable, staff couldn’t do more to help. slight issue with our shower and they resolved it straight away by the time we got back in the evening. The male receptionist had very valuable insights on what to do with your time in Genoa and provided a great presentation with a map. So overall an amazing stay.

Can’t fault anything about our stay.

Family like atmosphere. The room and the bathroom were clean. Lovely, caring staff. Both Tiziana and the gentleman were super nice and made me feel welcome. It feels safe to stay there. Although the area is renowned for being a little sleazy, the road is broad and preferable to the vicoli.

A bit dated but it felt ok. Some mould/peeling paint in the bathroom ceiling.

Good location, palazzo feeling with the rooms being 5m tall, amazing staff. Good location, we easily walked with luggage from the train station, than very good point to start wandering around Centro storico.

A bit noisy from the street, there's buses going on all night - have never heard such noisy buses.

Being a historical building it is a nice experience. The historic ceiling of our room was amazing. The best of all was the ample attention of Patrick and Roberta. It was a very a nice thing to have a selection of teas, a kettle and a small fridge.

That being in a third floor not having a lift is very inconvenience , specially for elderly guests.

Very nice family hotel, adorable receptionist who gave me all necessary information about the city: what to see, what to eat etc. We've got really nice room with decorated celling - amazing old style fresc - felt like in an old palace! Good location - near train station and city center :) Thank you for your hospitality!

Bathroom could me a bit more modern but it was ok :)

The hosts were very friendly and helpful. The room was clean and well equipped. There is a vending machine that sells cold beverages and a coffee vending machine, both at cheap prices. Old room with beautifully painted, museum-like ceiling! Perfectly situated between the Piazza Principe train station and the old town, each only a 5 minute walk away.

The room, especially the later on in-built bathroom with a very loud toilet flush, was a bit old but nonetheless clean.

Very good location, close to the train station. Extremely friendly and helpful people.

It is on the last floor and it does not have an elevator, but the person at the front desk was very nice and helped us with the luggage.

The staff was friendly and helpful, there are some vending machines on the spot.It is 500 m from the railway station Piazza Principe,close to restaurants, coffee shops ,hop-on hop-off bus.

The hotel has no elevator,it's located at 4th floor of an old building,not convenient for travelers with disabilities.