I liked the location in Brickell, I liked the kindness of the staff at the reception, the doormen, the staff at the pool bar, the cleaning ladies. The room was upgraded for small amount and it was amazing. Thank you for the late check out. Also its great you can go to SLS beach hotel and use the sunbeds and towels overthere. See you soon for sure.

Certainly! Here's a more detailed description: --- The room was impeccably clean, showcasing attention to detail and a commitment to hygiene. The front desk staff were not only professional but also exceptionally attentive, ensuring every need was met with promptness and courtesy. The overall service was outstanding with excellent dedication.

The staff so kindly, especial the ladies from reception and the guy from the packets very patine! the size of the bedroom very good, the gym excellent! you can use the beach from sls Miami Beach

just the bath towels they are too small!

Location is great ! I stayed at The W hotel in Brickell a few months back to try something “new” and let me tell you, the whole staff there was an extreme let down, from their spa staff, to the front desk and so on. When I think of the SLS LUX in Brickell I have only the best memories and great experiences with the whole staff. From the Bell men, to the valet, to the front desk and the high class hospitality of Mario at the front desk. Your staff, clean atmosphere, and gracious hospitality makes choosing the SLS LUX in Brickell a no brainer every visit. Thank you all so much!

I did not like that there wasn’t shower caps and the little extras in the hotel like q-tips, I did call the front desk and some was brought immediately. They even added detergent for me to quickly clean a dress for dinner that evening.

I have lived in Miami my entire life and had never staying on Brickell. I chose the SLS Lux based on it's location close to a project I was working on as well as American Express points. We loved the location, the style of the hotel, the rooms, the comfortable beds.... the mini bar had so many great options, the fact that we had a washer/dryer was a bonus!

Valet was a mess, but I know that's separate from the hotel. They always seemed confused and sometimes I would get a link and another time only a ticket. $50 IS WAY TOO EXPENSIVE

location is great, space in the apartment is pretty good

this is not really a hotel, it´s rather an apartment building where some units are rented via Airbnb and others are alocated to a pool managed by a hotel company. therefore, don´t expect breakfast, concierge, etc - things that apply to a 5star hotel.

Location

The wall paper on the walls in the room were peeling. It made the room look very cheap and unkept. The bathroom showers need to be cleaned thoroughly. There wasn’t a blow dryer in the room. The air conditioner was broken and the room was hot for majority of our stay.

I really liked the rooms and how clean they were. I also liked the amenities and how clean the pool is. the staff are all kind and have great smiles

it was unfortunate that there was no breakfast at the hotel nor a restaurant. it would have been great if we were able to go down and grab breakfast in the mornings

Everything exceeded our expectations! It was a great first impression from the moment we walked through the door and into the lobby -A very welcoming and inviting atmosphere. Francisco at the front desk was so friendly and helpful throughout the whole check- in/check-out process. The front desk manager, Mario, was superb and made our stay extra special. Really went above and beyond -something not often seen lately. Thalia at the front desk was very attentive to all guest that passed through the lobby and Friztner handled our small issue at 2am promptly. The room was huge, super clean and comfortable. The balcony was spacious and a nice place to relax in. Overall, a fantastic stay! It's the place to be when visiting/staying in Brickell. Can't wait to stay here again. Thanks, Team and keep up the great work!

The one little recommendation that I would like to pass on, would be the need for more towel hooks in the bathroom. It's important to note the hotel is in a busy area with lots of nightlife. Therefore, expect it to be noisy, but it's not the hotels fault. Just an FYI for others visiting the property.

pool and room amazing

they had a fire alarm test with the guests?? i never heard someone is doing that and to scare me to go out of my room in 9 in the morning and making me use the stairs and go out? and then not even apologize from the receptionist saying to me it is only a practice? worst experience I have ever had.