Staff were very professional, friendly & helpful. Our bedroom was spacious, clean, the bed was amazing, i never slept so well. The breakfast choices were vast, all the buffet food was so fresh and to a very high standard. The restaurant you had breakfast in was a grand dining room, beautiful decorated. The location was amazing, so central for all the sights and so safe. I would highly recommend staying at this hotel and when we go back to Stockholm I would definitely stay there.

There was construction going on during our stay (we had scaffolding outside our bedroom window) and we weren't advised until we checked in late in the evening. However to be honest we were not bothered by it during our stay, as everything else was so wonderful in the hotel, it just would have been nice to have known before arriving.

Beautiful hotel. Very clean. Nice styling to the hotel. Restaurant was gorgeous with the chandeliers. Staff were very nice, helpful and friendly. Bedroom was ample size. Bed very comfortable. Large TV. Lots on offer for breakfast, fruit, cereal, cheese, ham, tomato, sausages, rashers, eggs, mushrooms and so much more...A good location. Renovation work was going on but it didn't interfere with our stay. Highly recommend.

The restaurant is an Asian food restaurant which I don't particularly like so we didn't eat there..but that's not the hotels fault..it was popular though with other people, there were queues for it.

The location is perfect for seeing all of central Stockholm and for enjoying boat excursions. The breakfast buffet was really well stocked with plenty of variety to satisfy all tastes. My room was recently renovated and nicely appointed with a small balcony. The dining hall is just outstandingly beautiful, more so than anticipated. Also a lovely outside dining area or places for drinks just bordering a small park.

My only nit is that room was small. It had no desk/table one could sit at. Also the bathroom lacked a shelf where one could easily lay out toiletries.

The breakfast was excellent with so much choice and variety. The room itself was stunning! The location was excellent! Overall we thoroughly enjoyed out stay and the minute cute balcony

I was very surprised how compact the room was... No room for two suitcases on the floor at all and vey little storage as well. My husband kept his clothes in his suitcase packed and and zip closed, stood on its smallest surface I folded clothes and hung clothes in the wardrobe - there were qyuite a few hangers fortunately ...

this is a magical hotel, brilliantly located near the historical district, the galleries and museums and the best shops. we were able to walk everywhere. The room was spacious and well appointed and had a whimsical flair.The hotel, being part of the history of the city for over 150 years has very interesting photographs and art work in all the central spaces and also adorning the hotel corridors. This adds to the warmth of the hotel as well. The main dining area is breathtaking with gorgeous chandeliers dating from the period when the hotel was first established, ceiling decoration fit for a palace and an illuminated balcony. The breakfasts are wonderful with all the options found in a top quality buffet. However, the secret to the elevated guest experience at this hotel is the staff. There is a warmth, pride in the hotel and kindness which amkes one's stay really special. Astrid, the manager at the reception is exceptional. She offered us advice about shopping and sightseeing which saved us time and made the experience in Stockholm really memorable. I would never stay anywhere else in Syockholm.

nothing could have improved my experience

Where it is situated , excellent How clean and tidy it was It is a truly beautiful building Breakfast and dining is general was great quality * one point need to sort out seating in dining area as at times not enough seating for hotel guests * Staff were amazing

Need to sort out seating in Dining area as at times there was not enough seating Especially for Breakfast I little point is that l think guests should be made aware of dining area times as they do mid afternoon sittings It’s a place where the general public frequent so if you do not book you all your meals it will be full - Staff need to make this clear to guests on arrival as it’s open to the pubic and guests have no preferential treatment. I was there in early December so it was very busy but still fabulous.

The location and breakfast were very good. The room was comfortable.

The background noise in the restaurant (which could loosely be called music) was unbearable and prevented us from coming for the afternoon brunch. Some of the cleaning and bath products were overly scented.

The location is perfect for being a tourist. It’s an eccentric old building with a magnificent dining room. And a small gym in the basement.

We were in one of the newly renovated rooms which was done to a high standard but was tiny. It was a fine compromise to make for location but be aware that the room and the ensuite are tiny.

I have stayed in Berns before. It's an iconic hotel with so much history. While the rooms are small, the hotel itself, its facilities, service, staff and outlets make up for this. I stayed with a friend, but this is probably an excellent hotel choice for couples. Space is limited in the room and you get to be very "close"! :) The breakfast is absolutely superb.

Nothing major - rooms are on the smaller side, but this is not a deal breaker in such an iconic hotel in such a great location.

The historical hotel has a beautiful restaurant, which serves an extensive breakfast. It is central to public transport but we could walk to most tourist sites. The staff are helpful and friendly.

The first room we checked in to couldn't fit two suitcases and didn't reflect the photos on Booking.com. However, the receptionist was very fast in finding us an alternative room.