Property was brand new and nicely decorated.

Whilst I liked the property overall the waiting staff, namely what seemed to be the manager who worked in the bar area was quite stuck up in our opinion. The overall service of the hotel was not the best, staff a bit arrogant. Also, whilst i respect people being Muslims I don’t see why I should be forced to abide by someone else’s religion. The English breakfast didn’t contain anything pork, contained beef sausage and beef bacon. I do believe people have the right to choose.

This hotel is exceptional! The staff are incredible - so friendly, knowledgeable, and helpful - whether at front desk, restaurant or bar. They made our stay so pleasurable. The decor is brilliant with decorative touches from House of Hackney and Peruvian accents in the restaurant. The breakfast every morning was delicious and the food in Lima in the evening was superb. The rooms were super comfortable, with luxury linens and toiletries and a large walk in shower. there is a large construction project nearby but we didn’t hear any noise at all from this. great location with lots of nearby restaurants. I give this hotel the highest recommendation.

nothing

Beautiful hotel, we had a great room. Hotel is convenient to our conference at the Barbican and lots of other things. Breakfast was great with good service in a nice room. Their dinner menu is limited but plenty of pubs within minutes walk so lots of choices available. Our week was abnormally hot and the air conditioning was typically minimal but we did ok. Staff are great.

The system they have in place to reach front desk or anyone is to send a Whats App text - and there doesn't seem to be anyone monitoring that. So you have to go down to the front desk to ask for anything. Not really a fan of that system.

Very nice and helpful staff, good service Nice Lunch, comfortable rooms

Some small mishaps due to newly opened hotel with inexperienced staff, topped with a false fire alarm 04.15 Sunday morning… lowers the overall impression, but the hotel has the potential to become a very nice hotel with a little more trimming... We also lacked clothes hooks for outerwear and shoehorns. Minus for the lack of a small fridge in the room

Staff were excellent, really personal service and this is what makes a real difference to your experience. Love all the 'nooks and crannies' - some great spaces to have drinks and felt like a home from home. Suite was gorgeous with lots of great touches, thick towels and robes, lovely toiletries, great selection of good teas and coffee machine ... Love the quirky decor but personally feel the deep colours are more Autumn/Winter so was perfect for our February stay where we had double celebrations for my birthday and a wedding!

Lighting is subdued and could be better in the dressing table area as it was difficult to see.

Lovely public lounge areas to sit in and have a drink, lots of luxurious seating. Breakfast was amazing, good quality ingredients, lots of choice. The bed in our room was exceptionally comfortable as were the pillows and duvet. Powerful shower. Loved the extras in our room for example robes and slippers. Staff were friendly, helpful and accommodating.

Coffee machine kept in the wardrobe was a bit of a faff and could be located somewhere better so we didn’t have to keep getting it out and filling with water. No decent sized mirror on the dressing table, only a small round magnifying mirror which wasn’t big enough to do make up etc. Problem with the heating and heated towel rail on our second day coupled with the cleaner leaving our window open so when we returned from a cold day out our room was freezing and towels were still damp from the morning but only a small issue.

The vibe and aesthetic of the hotel are truly unique and pleasant, creating a cosy atmosphere. The staff, from the receptionists to the barmen, door staff, and waitresses, are attentive, well-trained, and a credit to Sun Street Hotel—probably the best service and experience I've ever had with hotel employees

I would say the drinks are pricey; however, it's the going rate. The room cleaning service could be improved. I noticed corners had been cut, with mess left behind and the toilet not cleaned properly. Cups were not replaced but simply rinsed in the bathroom sink, still smelling of wine.

The bedroom and bathroom were huge, clean and tastefully decorated. Breakfast was lovely and filling. I ordered the full English, but was pleasantly surprised to see a full Japanese breakfast option (though I was informed it would take 30 minutes to prepare so best to order in advance or to the room).

I didn't realise when booking that the restaurant is closed on Sundays, resulting in a limited room service offering (light bites from the bar). Though this didn't bother me too much as there are plenty of good food spots around Liverpool Street.

Had an issue with the room temperature/air conditioning which was resolved very quickly by maintenance after sending a message via their WhatsApp. As a deaf person, using a messaging service in this way was so helpful and prevented any unnecessary stress. Wonderful freshly cooked breakfast and hot drinks. Superb shower, likely the best I've had in a hotel in a very long time!

Very minor and I guess it can't be helped due to the season, but there were some flies buzzing around and landing on the buffet breakfast selection (cold meats, fruit, cereals, pastries etc). We were not planning on eating from here anyway but can imagine it might put others off.

The hotel room, especially the bathroom, the bed was very good, the location ideal for us staff was friendly and helpful. Appliances top. Stylish,à and clean

The room is a bit dark, another standing lamp close to the desk would have been good. The bed is large and to reach out the right hand side is a bit annoying as it is a narrow path to get there. The coffee machine is not placed in an easy reach if you want to add water to the tank.