it’s beautiful location and I can say it’s the beating heart hotel of Belgrade Centre

the only thing I didn’t like about the property is that I couldn’t find anything to be disliked

The hotel is in a great location, close to all the main tourist spots. There is a 24-hour supermarket right in front. Though it’s in the city center, the room was quiet. The bed was very comfortable, and we had no trouble sleeping. Most importantly, the front desk staff helped us a lot when we had a problem. He was very kind, helpful, and caring. We regret that we were in a big hurry and didn’t get the chance to thank him properly. We didn’t speak the local language, so we would have felt so lost without his help. Thanks to him, the rest of our trip was easy and enjoyable.

Great location in old city, close to everything - supermarket across the street, the walking street one street over, local bus stop one street over in the other direction at Students Square (all buses and trams are free in Belgrade). Good breakfast, very comfortable bed, the included sauna and steam room were a real bonus especially on a rainy afternoon. Reception staff are friendly and helpful with advice.

Expected a 4 star property would include tissues and body lotion in the rooms, especially in the junior suite. Dirty marks on the carpet in the room could be spot cleaned. Unclear why there is such a huge difference in room prices between what Booking.com sells and what you could get direct at the hotel. We paid $A499.50 a night for the junior suite on Booking.com, we could have had the same room for $A332 if we’d booked with the hotel. That’s an enormous difference!

1) location is perfect: the very center, everything is nearby 2) staff is so nice and helpful 3) room is clean 4) breakfasts are very good 5) warm and pretty comfortable place 6) very cozy lobby

1) no view 2) sauna and steam bath on demand only (need to ask reception every time + 20 min waiting) 3) water only on arrival - 2 small bottles and no refill, also no water in the fitness room 4) we stayed for a week and the refill of small bottles of shampoos and shower gels was only once 5) no changing rooms in the fitness and sauna, only common men and women place with lockers

The hotel is in an excellent location. The breakfast was truly delicious, and there was a good variety. The pork sausage served at breakfast was incredibly tasty. The croissants were also very good. From what we observed, the sausages at breakfast alternate between pork and chicken each day, and the pork sausage was outstanding. Overall, the breakfast was delicious and enjoyable. The hotel was quiet, and the rooms were sufficient and pleasant. The reception and front desk were very good and professional.

Nothing, everything good

wonderful design, in a modern take on the "salon style," of Gertrude Stein, right down to the choice of impressionist prints. Lobby/Breakfast area is very airy/open with a GREAT selection for the breakfast buffet. OUTSTANDING Gym and very nice spa, with a large sauna, steam room, and capacious showers—FREE of charge!!! Robes and slippers provided in the room. We had a junior suite, which was also very well thought out...the TV swivels so that you can watch from the bed or the sofa. And the reverse side has a mirror. ;) Close to restaurants, bars, cafes, bookstores, boutiques, and the symphony hall. The staff were outstanding. I will stay nowhere else for future visits to Belgrade.

the room heat can not be adjusted, so you have to open a window to cool off, but that means you get street noise. It was not a BIG problem, just a minor annoyance.

The hotel is very well located. Even though it's on a pedestrian street, its just a minute walk away from the main road. Staff were kind, courteous and helpful throughout. The rooms were neat and clean, housekeeping was good. Even the kettle was spick and span which is a rare occurrence in Europe. Breakfast was great too with ample choices, great taste and vegan options. Once you step out you're a few minutes walk away from the attractions. There are multiple dining options nearby as well as convenience stores and cafes.

Perfect central location, delicious breakfast with a very good variety of choices (breakfast room also has a very nice interior, there are even options to seat outside). The room totally met my expectations, nice design, quiet, all the amenities are in place, great for a short-term stay. I especially appreciated the air conditioning that is placed the way the airflow is evenly distributed across the room, so I could sleep with A/C on, not being afraid of waking up with a cold.

During my first day of stay some electricity issue happened, and for a short period of time light went off in the gym, and soon after there was no hot water in the shower (maybe the issues were connected), but in a few hours everything was back to normal, so hopefully this was just a one-off case. Also the shower has a little bit weird sliding door, it cannot be fully closed, leaving a narrow gap between it and the wall, but this is not a malfunction, it's how it was designed, still you have to be careful, so that the room outside the shower doesn't get covered with water.

Optimal location, friendly attentive staff, it is very quiet indeed (our windows faced the inner yard), and almost no smoke smell (maybe just a little bit in the hallways). The breakfast was great: lots of variety, fun healthy options, local produce.

I think it is a but overpriced, like it wants to appear more luxurious than it is. Example: in the shower you have shower gel and shampoo containers from Rituals, while it's obviously cheaper products in them. The sauna facilities were closed during our stay which wasn't clearly stated at the time of booking and even a couple days prior to the trip (the info was updated one day before the trip).

I had booked a different hotel but they informed me two weeks before my stay that there would be renovation work going on. I cancelled and booked the Envoy instead. Good move; the Envoy was excellent. Good location, modern and clean. Friendly staff and an excellent breakfast. I’d recommend it.

A very minor point: you really have to slam the bedroom door to shut it properly. Not great if other guests are trying to sleep.