Location, excellent breakfast, modern interior!

When we came to our room, my room didn t check with housekeeper and it was dirty with some things on the bed! We informed staff and they remove to another room! In new room there was also some part dirty, we don t like to remove third time to new room and we told lady on reception that she knows and show pictures of these! She only apologise for us! Not proffesional! Manag

The room was very spacious, with comfortable beds. The location of the property was perfect, very central and close to many restaurants, stores and points of interest. The hotel looks recently refurbished and the amenities are great. Srdajn from the reception was extremely helpful and kind, unlike the rest of the staff. He had a very positive impact on our stay.

Breakfast options and organisation needs improvements. The rooms are quite hot (even for winter standards, we experienced nearly 30C in the room). The staff in general (except the receptionist mentioned above) must go through a solid training - They are not much paying attention to the guests, chitchatting with each other and all-in-all they make you feel guilty to bother them.

The hotel beautifully blends its historical texture with modern design and elegant decoration. The comfort of the rooms and our room's view were wonderful. After exploring the city, we enjoyed a tea and coffee break at the 1860 Balkan Restaurant in our hotel, and then continued our city tour. In fact, my family wanted us to have dinner at the hotel one evening. The staff's attention and friendliness were exceptional.The breakfast was quite sufficient.The tourist attractions were within walking distance. Everything was delightful.

There were shoe stains in some areas of the carpets in the rooms.

This hotel is so classic and beautiful - You can tell that the team who designed it, have an eye for colours and details F.A.N.T.A.S.T.I.C The beds are so comfortable and the mini sofa looks so chic : )) The rooms are clean and tidy and the interior well maintained. 🌷Thank You so very much

It would have been nice to have some fresh, sliced fruit as pineapple, kiwi, watermelon and grapefruit for the breakfast. And I wish the breakfast staff could relax their shoulders, enjoy their job and maybe sometime smile to us guests : B.E. P.R.O.U.D. I sleep very deeply but was woken up by some doors slamming 5-10 times and a men‘s voice from the room next door 02.40 in the middle of the night. A loud and long conversation. I slept very bad that night, and no more than 5-6 hours, trying to heal from a cold/flu and fever.

Hotel Balkan for me is super fantanstic! It is comfortable, cozy, and inviting—like home. I stayed for 5 nights and I was extremely satisfied of their service and warm hospitality. I did not quite get the name of the lady at the front desk the day I checked in, but she was super nice and very much approachable (special thanks to you). She showed me around while I was just chilling and taking some pictures. The interior design was admirable and beautiful! By the way I loved the scent at the reception lobby. I feel like staying all the time😊 Great location and super clean. The breakfast was great as well. My thumbs are up, higly recommended.👍👍👍

Nothing.

10/10 Experience at Hotel Balkan My stay at Hotel Balkan was nothing short of amazing. From the cleanliness of the rooms to the exceptional customer service and warm hospitality, every aspect exceeded my expectations. The staff and management were incredibly helpful and accommodating, making my experience truly memorable. The breakfast was another highlight — with a wide variety of choices that cater to all tastes and preferences. The selection was impressive and ensured that everyone could find something they enjoyed. Overall, I would rate this hotel a perfect 10 out of 10. I truly loved my time here and would highly recommend it to anyone looking for a top-quality stay.

We had a wonderful stay at this hotel. The staff was extremely kind, professional, and helpful throughout our visit. We were so satisfied with everything that we’re already planning to stay here again on our next trip to Belgrade — without a doubt! On our first day, we had a personal issue (completely unrelated to the hotel), but the General Manager was incredibly supportive and went out of her way to assist us. Thanks to her and the amazing team, we were able to continue our holiday in comfort and peace of mind. We truly appreciate their care and hospitality. Highly recommended!

I love the location, just the start of pedestrian street. It is the authentic building with modern facilities inside. Comfortable beds and perfect restaurant.

Every time we come no chance to get the parking, there are only 3 free places belonging to the hotel, luckily the big public parking is one minute walk. But the second time we come, the second time the receptionists are not welcoming regardless the language you speak, always feel like I did something wrong, they are not willing to assist with the taxi, parking, payments. At the same time the woman who was checking us out was really nice, invited back and wished a good way.

Location is perfect, close to everything, in the centre. The hotel interior is amazing, so clean and nicely decorated, attention to detail is excellent. Staff is very helpful and kind. I highly recommend this hotel and will definitely come again.

There was some noise on the street due to the road work, otherwise in regards of the hotel, everything was excellent.

The hotel is nice and clean, one can see, that attention to detail was paid there. The materials in the room and around are of high quality. This gives a very good impression. The lobby and dining space is really large, yet not having a "hall-like" feeling. Buffet breakfast was good, continental. Close to the city centre and a parking garage nearby.

My room had a window, yet this was not looking anywhere but a narrow corridor like tunnel with a AC unit inside and exhausts from bathroom fans. This tunnel ended in a grid secured opening to the street. No light whatsoever. The breakfast buffet was located in a relatively small room and one had to walk a few stairs to get into the nice dining area. Elderly or handicapped people would have a hard time accessing the buffet. We were getting conflicting information from various receptionists about the parking in front of the hotel.