Perfect location in the centre of the old town of Novi Sad. The room had everything you could ask for; a beautiful view, very comfortable bed, spacious wardrobe, full length mirror, great quality shower products and a late check out time of 12pm. The staff were very friendly and accomodating, allowing us to leave our luggage at reception all day after check out. Whilst it was quite pricey, it did have a very luxurious, 5-star feel to it. I plan on staying here again in the future.

Breakfast finished at 10am which is quite early, especially for a city which has such a vibrant nightlife. However, I must say the staff were accomodating and allowed me to stay and finish my breakfast past 10am. I would suggest to extend breakfast until 11am.

We stayed here for our anniversary and were so pleasantly surprised — the staff had prepared a beautiful room for us and even left a small gift to celebrate. Such a thoughtful touch! The hotel has a stunning design, everything was super clean, and the whole atmosphere felt very welcoming. Breakfast was a real highlight - not only was there a great variety, but they also served hot dishes, which you don’t always see. It made the whole experience feel even more special. Thank you for making our stay so memorable!

Hyper modern hotel built on top of an old building, located in the very city center of Novi Sad. Excellent hotel staff. Very professional, service minded and willing to help. We spent a lot of time in Kalem by Zak restaurant which is located on the ground floor where you can charge everything to your hotel room. All in all myself and my colleague enjoyed our stay here and will definitely come back the next time we visit Novi Sad

It was very warm in the hallways which was a bit uncomfortable if you come in from the cold outside, but everything else was top notch!

The room is beautifully designed and spacious, with charming features like the mirror above the bed and excellent lighting. The breakfast was exceptional, featuring one of the best hotel coffees we've had, and the BREAKFAST STAFF were very helpful. The central location, just a five-minute walk from the old town, adds to its appeal.

The only downside was the persistent smell in the bathroom, which seemed to be coming from the pipes. We had to keep the bathroom fan running all the time to get rid of it. Fixing this would definitely make the stay much better. Considering how nice the room and the hotel were, we were hoping for a bit more friendliness from the reception staff. Unfortunately, we didn't feel very welcomed by them.

The property is very clean has lovely bars and restaurants serving great food. It’s ideally placed in the town centre. The room we had was large, clean, had a very nice shower and the internet didn’t drop out once in the week we were there.

It din’t have a swimming pool on the roof, a joke, of course, but the temperatures were in the high 30’s and the thought of a swimming pool did come into my mind. Fortunately the a/c throughout the hotel was very good and easy to control in the rooms.

Amazing location in the heart of the city with a comfortable, spacious room. The breakfast was outstanding, and the walk-in closet added extra convenience. The room featured a stylish design, a comfortable bed, and complimentary water and refreshments. Parking was conveniently located in the same building.

The room had too few sockets for charging devices, and there were none near the working desk, which was inconvenient. Additionally, the bathroom had glass doors, which might not be ideal for privacy.

The location of the hotel is fabulous and the staff are very polite, nice and ready to help. Our room was spatious and very clean. All the elevators are operating. The garage is spatious and easily accessible.

Wi-fi signal was very poor, TV had a permanent "no connection" message on. I did not like a see-through part of the bathroom wall, I really do not understand this horrible trend in hotels. The breakfast is OK, but definitely overpriced.

The decor and mood lightning was nice. Felt like an actual hotel, rather than a room. Clean. Huge, comfortable bed.

For being a 5 star hotel, some parts were overlooked. TV had to be reset twice (and it was crooked.) Roll of toilet paper was in a strange position. Hotel is pretty new but carpet has already started to show its age. It’s not bad, but there are better kept hotels, especially for the price.

Location OK. Good breakfast.

The reception staff was not very friendly. I couldn't get a coffee 5 minutes before breakfast opened (I was trying to leave early and breakfast only started at 7.30 am) even though everything was ready. The parking staff doesn't explain anything, they make you walk the car from one place to another even though we paid for the parking and at the entrance it says Hotel Pupin.

Nice comfortable modern hotel in centre of town. Large bed that was comfortable. We asked for quiet room so it was bearable but there is definitely noise from music outside so it’s important to be on higher floor in quiet room. Noise was bearable as air conditioning was quite loud. Local chocolate given was a nice touch. Everything else was good. We did not eat at property or have breakfast there so we cannot comment.

Noise from outside and air conditioning