From start to finish, our stay was fantastic. The décor throughout the hotel was absolutely stunning — stylish, warm, and full of perfect little touches that made the space feel truly special. One highlight was having tea and coffee brought to our room, accompanied by a delicious slice of tart — such a thoughtful and lovely surprise. Breakfast was equally impressive, beautifully presented and full of fresh, flavorful options. The staff were wonderful: warm, attentive, and genuinely eager to make our stay comfortable. Highly recommend and would absolutely return!

From the moment you arrive at this hotel you feel welcome, I was greeted by Conrad and his lovely team - a cup of Earl grey tea served with fresh South African milk tart ! This place oozes warmth , luxury and attention to detail . A warm fire place to sit and just be .. nighttime comes and your bed is turned down with a sweet late night surprise on your pillow and a warm water bottle tucked underneath your fresh white linen . Conrad and his team knows the perfect balance between attending to you and to let you enjoy the hotel - always there always smiling . Fantastic ‘Healing earth ‘ amenities in the room makes it feel as if you’ve entered a space treatment ! To top it all , the Morning breakfast was delicious ! I will definitely be back .

Absolutely nothing

Our room that we stayed in as well as the hotel is beautiful. It is also clean, comfortable and well maintained. The staff was very friendly and helpful. Franklin and the team that was on duty really did a great job. We had forgotten an item of clothing after we checked out and Franklin called to inform us. When we arrived back at the hotel to fetch it, he was waiting outside to hand it over. That was really much appreciated. Also the complimentary creme brulee with the turndown service was a great touch :-)

We have no complaints. Just sorry the weather was not great enough for us to make use of the lovely pool.

Highly recommended gem in Franschhoek. Well situated, easy walking and traveling distances exploring this beautiful French corner in the history of South Africa. The attention to every detail, very well appointed spacious comfortable room and general areas is appreciated. Well trained, welcoming, knowledgeable staff able to give good advice were a pleasure and asset to this boutique hotel. Breakfast excellent.

Could not fault anything of this true local generous hospitality.

Stunning boutique hotel with very comfortable communal area with an honesty bar that was FOC. Breakfast was high quality although did notice a lot of waste from the fruit / bread / meat trays that are given to every table. Location is perfect for Franshoek and staff very welcoming and knowledgeable of the local and surrounding area

Didn’t have a gym. I guess I was there to relax but always like a gym where possible. With that said they give complimentary access to a health club less than a 5 minute walk away which was well equipped and the small pool the hotel has is very nice

Absolutely loved our stay here! Our room was incredibly spacious (we booked a pool suite), and the service we received from Conrad and Franklin was excellent. Their breakfasts are very good with a lovely selection and they accommodated us in all ways (such as with almond milk, etc). The hotel is also nice and central, which is a perfect walking distance to all the shops and restaurants. We will definitely be back! Thank you!

This boutique hotel is top quality in every way. We stayed in two different rooms and both were exceptional, the beds are so comfortable the rooms are huge and bathrooms just plush. What makes it even better is the little extra touches with free mini bar in the room and bar area. In the evening when your beds are turned down you get left a little treat on your pillow. The room also has a wide choice of usb and charging points. The breakfast was one of the best we had during our trip in South Africa. The location is perfect next to all the bars, restaurants and art galleries. We highly recommend this hotel. Franklin was a great host.

The property has no faults

We were welcomed by Cameron the Manager on our arrival, and it was obvious to us to see he was very proud of the hotel he managed as he checked us into our room Everything was beautiful and the standards were incredibly high. The detail of the premises were next to none the lounge, the pool and breakfast were just amazing. We would highly recommend this hotel for any visit to Franschhoek .Very close to the Main Street and the vineyard's.

Nothing

We felt absolutely spoilt from the minute we walked through the door. The wonderful, thoughtful small details in the rooms and at breakfast made our stay the most memorable hotel experience that my husband and I have had. We loved our short time at The Last Word in Franschoek and would love to go back sometime. The bath products were amazing, the towels were fluffy, the best was turned down as a wonderful surprise.

We loved absolutely everything.

We spent the most wonderful two days at The Last Word, Franschhoek. From the moment we were met at the gate, to the moment we left, all staff were absolutely wonderful. Every part of the hotel was immaculate and the colour scheme was very jewel like. Our room was very big with everything you could possibly want. A peaceful paradise in the middle of a very busy village. We will certainly be back.

Nothing!!