The view, location and well-manicured garden. Security was very good. Reception had a warm Christmas feel to it. Cupcakes and juice added to the welcoming touch. Heritage restaurant keeping breakfast times for residents only. Leigh-Anne was especially warm, friendly and helpful to us.

Not a major problem, but decaf coffee would have been a nice to have in the room. Pity about flies on cold meats the day we arrived. However two days later we noticed the fly repellent fan. Heritage restaurant ran out of salmon and calamari. Therefore was only hake to choose from. However on saying this, the hake was super fresh and delicious. Highly recommended! Jacuzzi was fabulous and warm but the big pool water is still very cold. Would suggest the big pool to be warmed up slightly. Possibly residents would make use of it then.

This was our 8th stay at the fabulous Misty Waves an exceptional hotel in every sense of the word. The decor, the beds and linen, towels etc were of the highest quality pool area was delightful full of comfortable beds, chairs and umbrellas. Food at the Heritage was superb. The Staff were absolutely wonderful, pleasant, helpful and chatty, really an asset to the Misty Waves. Easy parking at no extra cost, coffee station regularly filled. Bathroom in our penthouse suite (we were upgraded) was heaven with quality toiletries. Management really go that extra mile to ensure a fabulous stay. We are now in another 4 star hotel (won’t name it yet) who charge to fill the coffee station after the first day. A charge is also made if you wish to use the spa bath ! You can use it without charge if you do not fill it past the jets ! Parking charges apply too. This hotel should learn from the well run and hotel guest friendly Misty Waves.

Loved every single thing

Our stay at Misty Waves Boutique Hotel in Hermanus was absolutely unforgettable. The hotel combines old-world charm with modern comforts, creating the perfect setting for a relaxing coastal escape. From the moment we arrived, we were welcomed with warmth and genuine hospitality. The room was spacious and beautifully appointed, with stunning sea views that made every morning feel special. We especially loved sitting out on the terrace, watching the waves and enjoying the wonderful weather we had. The location is ideal—peaceful and quiet, yet just a short walk from Hermanus’s vibrant town center, scenic cliff paths, and top restaurants. Whether you're there to unwind, whale watch, or explore the coast, Misty Waves is the perfect place to stay. Highly recommend for anyone looking for a romantic getaway or a serene seaside break.

Staff very helpful - especially James who helped with our heavy & Lee-Ann who spent time with us to find the best places to visit & eat. Pool area very nice too! I did read some negative reviews of this hotel but after our 2 nights here I’m very glad I booked. I don’t know what some people expect for the cost here - but definitely go for the sea facing suites as they are not that much more than a deluxe room! & remember / you get what you pay for!! Recommend Ficks beach bar & restaurant 2 mins walk.

Noisy neighbours! during the night but not hotels fault!

Quirky boutique hotel, our room had a sea view as requested and was comfortable and spotless. Great location and we could walk everywhere. Breakfasts were particularly good with a large variety of foods on offer, the homemade granola was excellent and the fresh smoothies exceptional. Staff were helpful and friendly. The hotel has their breakfasts in their hotel The Heritage, which was open on Saturday evening and we booked to go there. We were so pleased that we decided on this restaurant, the food was excellent and the chef personally in attendance. He had made us a taster of mushroom soup and a cocktail roll and unfortunately the mushroom soup was not yet an item on the menu. It was the best mushroom soup I've tasted. We shared a plate of gnocchi to start and then both had Fresh hake with lemon butter sauce, potato puree and fresh vegetables and then shared a creme brulee to end. Really exceptional food, so well cooked.

The shower in our room seems to have a pressure problem, which the basin taps and the bath tap didn't have at all. We did report it and they offered to come and see to it Immediately but we were checking out. I'm sure this will be corrected.

The ambiance was superb. Relaxing atmosphere

Tho't our breakfast was included. Apparently not if doing it thru booking.cim

As a blind traveller I have to compliment the staff, you were brilliant!! Never did I feel like a blind person staying at Misty Waves. To reception: Thank you for naturally offering me your arm on arrival. Thank you for giving me a tour of the room, where everything was and the small changes to make my stay comphortable. ( like separating brown and white sugar and informing me what teas were avaliable in the room, getting the hairdryer out and put it infront of the mirror and making sure I knew what side hot and cold was on the shower and bath taps) Thank you offering to take me to the restaurant and arrange for a staff member to collect me for breakfast without having to ask. Thank you for speaking to me in a normal way. To the Restaurant staff: You made sure I blend in with other guests without drawing any attention to the blind person in the room. Thank you for speaking to me in n normal way. Thank you for not handing me a menu but informing me - " what's on the menu tonight." Thank you for telling me when my plate was hot and to take care. Thank you for telling me where's what on my plate. Thank you for filling my wine and water without having to ask. Breakfast: You would never know how much I appreciated having a seamless buffet breakfast. Thank you!! Most of all thank you to all the staff for your consistent service, friendliness and attention to detail.

Everything was perfect!

No soaps in shower

The location was excellent,i stayed in Room 401 and loved it,no disturbance from other guests and a stunning room,modern furniture combined with the Victorian age, i also noticed a 16-seat Cinema;this was a 1st. The Wi-Fi connection was stable until after 7pm and then i could not complete my work,this is truly the only problem i had,they can definitely do an upgrade to fibre and i am able to assist as that is my line of work In total i would rate it a 9 out of 10 (Only because of the Wi-Fi. Will definitely see me again!

Wi-fi was unstable

Breakfast- great to have as it allowed choices to make Room-clean and big View-Sea view as wished as it was indicated during booking with an extra charge

There was a room between 10h00 pm which was noisy through someone who made unbearable walks and early in the morning as from 5h00 am on the 3rd floor which was just one floor up from ours. Please address such as I called Mr Jason to attend to such on that particular evening of Sunday.