I didn’t order breakfast because I wasn’t sure where to go or how the process worked, and I didn’t ask, so that’s on me. However, I wasn’t the only one confused by the posted breakfast time and location. I heard other foreigners mentioning the same thing.

I wish I had asked more questions about the breakfast options and how to order room service. It would have been nice if the restaurant (Aurora) offered a variety of food, especially Korean dishes. It would’ve been perfect to just head downstairs, enjoy a meal, and relax without leaving the hotel.

I was worried as some previous reviews said it might not be quiet, however my room was at the end of the corridor and was super quiet. The room was cleaned well by the staff and I felt comfortable. I walked to COEX, when I was tired, which has great food options. The subway was super close as was the emart24 (convenience store)

When I was checking in the gentleman at reception stopped in the middle of talking to me in to answer the phone. So I was stood there... looking at him whilst he was on the phone... waiting to finish off being checked in, it was a little weird. Not great customer service at that time.

Great location, close to bus stops and the subway station. A few convenience stores close by, as well as cafes. The staff was able to easily speak in English with us, and was pretty helpful. I'll definitely try to stay here again if I need a cheap place to sleep in the Cheongdam area. It's good enough to be able to sleep comfortably for the night.

The walls are THIN. You can hear conversations from other rooms as you walk down the hallway. And it may have been an oversight before we checked in, but we weren't provided with shower products the first night. They did magically appear after our room was cleaned the first day, though.

staff is very helpful. location is excellent

heater/ AC unit very old and loud. staff brought up a space heater which remedied the situation

Unfortunately I was exhausted so I couldn't try the breakfast option the hotel has, but overall everything was perfect. It was my 3rd time staying at the hotel, and the staff let me check in earlier. This changed the entire stay from good to perfect! Small details like this is what differentiates a good hotel from a great hotel.

Nothing to add to be honest.

Every day, the staff would ask me if they could clean the room and they would leave it sparkling. At the front desk, it would take them 2 minutes to get me a taxi, extremely efficient. They also guided me whenever I had to go anywhere by foot/subway, so I am very thankful to them.

Honestly, I cannot say anything I didn't like.

Location was great, walkable distance to coex convention centre. The staff were amazing and went out of the way to help me with anything I requested for. They were very polite and courteous and extremely helpful.

I liked everything.

The staffs were very helpful and make our stay enjoyable! The staffs helped us to store our luggage while we’re going to Jeju and Busan. Thank you!

The bed was a little bit too hard (my preference)

The location is very good. Cheongdam station in 5 minute walk, COEX in 20 min. Staff was very helpful.

The hotel was good overall.

They didn't give me a clear answer when booking charged me online when I did the reservation online. I feel I have lost money and booking or the hotel did not give me a clear answer.