-Most of the receptionists speak above-average English with American accent, whereas the reservation department people (on emails) cannot convey messages clearly due to poor English. -Jacqueline at the reception is extremely helpful and friendly. The lady manager is even eager to help!! -The street in front of the hotel is spacious. -The toilet+shower is very small but very sufficient in all respects. It's very functional! -The room is provided with illy coffee with creamer and sweetener, fantastic! -Fully carpeted room, very comfy and clean! -Rooms are not as big as Sotetsu's but they are functional. -The rooms are full-height glazed. -The gym is 24 hours.

-The corridor is unnecessarily dark so if you drop anything, use a flashlight! -The windows can not be opened. When you need some fresh air, go downstairs! -The air-con is difficult to master. It got so hot that I had to wake up in the middle of the night. But the window glasses cannot be opened. I had to take off my clothes. -There is no cafe or restaurant. There is only a take-away food counter! (The outdoor seating area is closed in winter) -The toilet seat is not heated so it can be cold for some people in the winter.

Spacious room, very clean. The staff were so friendly and helpful. The bathroom is nice and clean and good shower. Very close to bus stops and close commute to coex mall (20 min walk) and lotte world adventure (30 min bus). Airport shuttle just outside too

The room was loud, I was on the traffic side and there was loud cars and road works all night. The rooms are not sound proof, could hear above and beside me stomping and yelling in their rooms

The price for the location was very competitive. Couple this with the comfortable room, breakfast with good variety, and the helpful and welcoming staff, my stay was enjoyable. The hotel is a comfortable walk to the COEX conference center and mall in Gangnam. There are some restaurants nearby that cater to locals (ask reception) and offer very affordable and filling meals. If you're looking for more tourist attractions, Gangnam might not be the best option but if you're here for business and/or don't mind taking Ubers to Itaewon or other districts north of the river, it's a good option. The breakfast was just above average in terms of value. Good variety, good quality ingredients, and a very attentive staff. I never left feeling unsatisfied and specifically enjoyed the rice, fried eggs, salad options, yogurt, fruit (e.g., pineapple, orange slices), and mini-waffles.

The dinner at the restaurant was quite expensive. I ordered the pepperoni pizza and had a drink along with it. I spent a bit more than I would've liked to but I figure most people (i.e., non-Americans) aren't going to eat an entire pepperoni pizza by themselves. So, split amongst two individuals, this price isn't terrible - but there are cheaper options outside the hotel. The biggest, most noticeable issue with this hotel was the elevator. I was on the highest floor and the elevator was significantly slower than most in our modern age. This is a very small thing, but it was noticeable enough to mention.

Great location with a walking distance to a lot of popular places in Gangnam. Beautiful view from the room and a convenience store next door.

Nice bed, great shower, clean room. Nice, friendly and helpful staff, good location, not many eateries really close by, but a short travel by buses will bring you to COEX Mall, with many selection of restaurant. Travel a little bit further, get you to Gangnam's great food district.

This property was amazing. Truly luxurious! I loved the room so much it was hard to leave in the morning. The bed and pillows were so soft. The shower was beautiful and the water pressure was hard. I took so many selfies in the sink area due to how nice it was. The view was the street and i enjoyed people watching. Its within walking distance of the Coex Mall and many restaurants. The staff were all so kind and helpful. They suggested places for me to eat and even gave me directions. The elevator offered security by requiring guests to scan their keycard to go up to their floor. Worth every penny! Definitely the nicest hotel ive ever stayed at and will definitely be seeking out other locations when I travel.

I truly enjoyed everything.

Thoroughly enjoyed my stay here and was pleasantly surprised upon arrival. Location was very good and real selling point for this hotel. Walking distance to Coex Mall, restaurants, bars and metro stations. Bed was one of the comfiest I’ve slept in across all my travels; bravo! Staff very pleasant also.

A little disappointed with the hotel bar; very little choice but with so much within walking distance I guess this isn’t enough to put you off really.

Everything was GREAT with our stay at Aloft Seoul Gangnam Hotel! Staff - Front desk staff was very accommodating and efficient. Fast check-in and easy checkout. We booked 2 rooms and were given 2 beside each other. There was a problem with our room safe and a staff immediately came over to fix it. We had tons of luggages and the staff willingly helped us carry them to our waiting airport limousine taxi (considering the heavy snowing that day). Room - The room was spacious and smelling fresh. The bed, pillows and sheets were comfortable and clean. The bathroom was clean, with complete amenities. Breakfast - The buffet spread was not a lot, but the taste/quality was good. American breakfast was served together with some Korean staples. The bacon was cooked 2 ways - crispy or chewy; great for those who have preferences on how they want their bacon. A simple detail that is otherwise given less attention in most hotel buffets. Coffee was fresh and good-tasting. Location - it is a bit far from the city center, around 45-60 minutes by train. But that was no problem because of the efficient transportation system. The nearest train station is around a 10-minute walk from the hotel. There is a nearby convenience store and a Starbucks a few buildings away. There was not much restaurants around the area. Starfield COEX Mall is just a few stations away, but you can walk if you have 20 minutes to spare. Given the good service, cleanliness, comfort, facilities, convenience, staff efficiency and food quality - this hotel gives you value-for-money. I highly recommend this hotel for a family of 4 staying for 3 nights or more.

As mentioned above, location was a bit far from city center. But this is not a factor, if you consider all the positive things about the hotel. Gangnam is quiet and not too crowded. That's why we decided to stay in this area.

The view of the river and city beyond was lovely. The air conditioning worked well, shower was good and the bed comfy. The iron and ironing board is always welcome (and the iron actually worked well). Water bottles were replenished daily.

There were only two choices of tea bags, black tea and chamomile. Instant coffee instead of coffee machine as in the photos. There were some very strange, high pitched noises at a regular intervals throughout the night that I couldn't figure out where they were coming from.

Modern, clean and well-equipped hotel, accessible by airport limousine bus and located relatively close (within walking distance) to several bus stops and subway station. A convenience store and a good café located close by. Laundry facilities available, comfortable beds and spacious rooms with good shower facilities. Daily bottled water offered.

Overall it was a very good experience, however the hotel location is a bit far from the vibrant Gangnam areas, requires a bus ride to either Garosugil, Dosan Park or Coex, so no shopping or eateries nearby. Room and bed was very comfortable, only downside was that only one vanity kit was offered for two people and they often forgot to replenish it. Laundry facilities are very limited as they only have one machine which cannot be booked.