Nice and welcoming people at the reception, who were always ready to help, answered phone calls quickly and any question we had, they sorted out asap. The hotel area, swimming pool and public areas are very clean. Sun beds and tables near the pool were cleaned and arranged every evening. The pool itself was clean, with the warm water, not crowded. There was enough space for everyone. What's also nice that hotel team was very attentive and respectful with the sun beds near the pool. If it was needed they helped to find a space and the free beds. Very nice idea about adding the "adults only" area. The pool for adults is isolated upstairs, nice cozy area. And parents can have a nice moment in calm corner while kids are enjoying in kids club. Nice and very friendly ladies provide nice activities for kids. Water activities, water slides, cinema evenings and many others. You can find area of table tennis and billiard, chessboard with huge figures and area of mini-golf which are opened all day round. In the evening hotel area is calm and quiet, decorated with nice small lights. Room. Our room was with the balcony's ocean view. Big balcony, cozy bedroom and living room joined with the kitchen corner give the feeling of free space. Kitchen corner had all what was needed. Dishwasher was absolutely clean inside, all the dishes in the cardboard were clean and well arranged. The balcony had amazing view and a lot of space for two sun beds, table with four chairs, huge sun umbrella and the area to dry things. The bathroom was located perfectly, the sound of water or washing machine was isolated from the sleeping area. Big space infront of the bathroom mirror, clean bath and toilet. There was a bar area one floor upper. But the arrangement of the hotel area is perfect. And the location of the bar doesn't bother the privacy of the balcony.

I would highly recommend Ramada Residents to anyone who's going to go to Tenerife. The place are immaculately Clean. from apartment. Rooms beddings, kitchen bathroom it's spotless. You see the stuff cleaning every day. 👏👍 All of the stuffs are extremely kind and friendly. Special mentioned to CARLOS FROM ZALDY's Restaurant and Veronica from the Reception It is highly recommended for people looking for a quiet and relaxing time. It's a bit far from the beach and shopping center but it's not a big issue you can order taxi from the Reception anytime. I will give 10/10 score for this place/ accommodation. 👍👏❣️

Nothing everything is perfect. Beyond my expectations. You'll get whatever you see in the pictures. It is indeed, A GOOD VALUE FOR MONEY!

The apartment was massive with a balcony about the same size as the apartment. Wasn't too busy so no issue getting a sunbed. Great bar and restaurant on site. Decent size supermarket and several restaurants a 5 min walk away. Views from up on the hill were amazing. So glad we didn't stay down on the beach level as we would have missed the views.

We stayed on 7th floor so this does involve using 2 lifts to go up a few levels, walk to the second lift and go up a few more levels. The views from that height were however amazing

The hotel has a great view, large apartments and a good location. The pool, restaurants and games area are lovely. The rooms are well equipped and have huge balconies.

The hygiene of the rooms is awful and they need urgent renovation, especially the bathrooms. We even found a few cockroaches. The bedspreads had some stains and hair too. Cleaning of the rooms and change of towels are not included in the tariff. You need to pay extra for both, which is pretty ridiculous. The staff seems obsessed with the beach towels provided (1 per person). During check in, they clearly ask you to come to the reception to return them at the end of the trip or else they charge a penalty of 20€. Again, extra beach towels aren't provided. They really need to evaluate the need for these reasons rules.

Staff was frendly, it was clean, pool was big and restaurant food was very good. Apartment was very big and clean and got everything inside.

Food for breakfast could be much better. It was always the same. Hottube was always closed before closing time - and not clean while there was a lot of children inside. Value for money was not good. It was very expensive and much worst compared to hotel in the north of tenerife.

Beautiful hotel up a hill with beautiful views of the sea and local area. The Hotel is very clean and comfy Beds The staff are very helpful and friendly and the food is Beautiful We will be staying here again loved it

Not that i don’t like anything The walk down to the town is easy enough about 10 minutes you cant walk back its up a very steep hill but its only a short Taxi ride costing 5-7 euros depending on which rank you get it from

Goo location, is perfect if you have a rental car. - Pools & views from the room were good - Massive balconies to relax and stargaze.

- The receptionist took 30' to serve us. There was only one on a Sunday evening. Not ideal after a 5hr flight with young kids. - Pool timings were inconvenient. 9.30AM to 5.30PM. Dint get a chance to use them as we were out most of the time. - Apartment, especially the Kitchen was a bit stinky and sticky

We only stayed for 3 nights in Feb, but loved this hotel, clean rooms, really helpful staff and lovely pool area.

Not a dislike as we knew this when we booked, walk to and from beach/restaurants is a good 20 minutes and the hotel is on a hill…but taxis are good value and easy to find, can also book with reception.

Breakfast was average with limited options, though additional items like boiled eggs or soy coffee were available for an extra charge. That said, some staff members stood out with their warm, positive attitude—occasionally offering paid items as complimentary gestures. Small touches that genuinely brightened the experience. Pools are great. Lots of entertainment facilities very good for families with kids.

"Limited breakfast selection. The restaurant serves delicious food but is very small, making it difficult to secure a table — we were unable to dine there 40% of the time due to it being fully booked. Room cleaning was only provided once every 10 days.

Amazing views from terrace! Really good location, further from center noise, but close to shops, etc. even though hotel is old, its is Very clean. beautiful plants everywhere. Our apartament had two bathrooms- very convenient, when traveling with family. Very nice staff, warm swimming pools.

Hotel a bit old. There lives some cockroaches 🫣