The pool area was stunning The spa The cleaning The gardening

The food. No taste food, no quality food. Restaurant service very slow. There weren't clean tables to seat in any day that we stayed. Looked like that they had short staff to serve and place tables. We stayed stand with food in or hands waiting for a clean table. There weren't forks, spoons and mugs. We had to wait for a long time for it to start to eat. The coffee machine had broken and we hadn't had coffee to drink. We could see the restaurant staff very stressed and under pressure. Very bad restaurant management and the taste of food could be improved. There wasn't amenities in my room. No shampoo and conditioner, no water and drinks in the frigobar.

For those, who travels with families, it’s a great place! There are some comments about food and etc. I believe it was written by competitors, because food was very good and there were always lot of options. Pool is nice for babies, area is clean, weather is amazing. Don’t focus on bad comments, we were afraid about food, but hôtel exceeded our expectations!

The only comment is about sunbeds. Yes, there are plenty of them, but a lot people reserve them with towels and stuff doesn’t stop them. So you might struggle with finding a good place.

The hotel is lovely and the building is amazing. Our suite was also lovely and very clean. The balcony had a lovely view over the Atlantic. The hotel is having building work done but this didn’t impact on our stay in fact having seen the pictures of what the work will look like with new pool, the finished article will look truly amazing. The pools as they are are lovely and the grounds are very well kept. The breakfast was ok and as expected for all inclusive. We didn’t opt for mall inclusive dinner so I’m not sure what that was like as we perfected the option of eating other places locally. The location is great but it does need a car to get to ideally.

The view from both of our rooms was fantastic. The entire staff was nice and accommodating. The breakfast buffet was large and extensive. At dinner there was a huge buffet, different dishes every evening. There were also many dishes for vegans and vegetarians, which were very tasty. The gardens and pool were super tidy and well maintained

Complaining at the highest level, but some things could be done better: - Felt glides on the chairs would make less noise when moving them around - The evening program was not that great - Without a car you're almost at a loss, next town is a 15min walk away - Be sure to book half board, it's worth it - During the day from 7:30 construction noise in the beach area - The hotel beach is not very nice - Some guests do not have good manners

I was really disappointed by the cost of basic amenities at the hotel. For example, a regular bottle of still water was a whopping €2.15 when you wanted water for your dinner. To put that in perspective, that's the equivalent of three small glasses of wine! I find it ridiculous that such a basic necessity is marked up so exorbitantly. It really left a sour taste in my mouth, especially since there were no alternative options readily available.

The whole place was intelligently designed, lovely plants throughput, well maintained, nice ambience with jazz in the lobby. Enjoyed the pool. Nice room, view, decent quality pillows, bedding, room service, etc... Several different beach options not too far away.

We didn’t realise there was no beach at the hotel. Don't know how we missed that minor fact! Only a 15 min walk but a bit of a shock. Looks like they are building access to the sea in front of the hotel atm so assume will be finished later this year.

I loved everything about this place; it’s a wonderful place to stay. We arrived late, but we were still able to have dinner. Although the restaurant was closed, they thoughtfully left food for us. The grounds are so lush and green, with plenty of beautiful flowers. Truly a lovely experience!

The hotel does not have its own beach, and getting there from the airport can be challenging. The taxi fare is £160, and we waited two hours for a direct bus. It would be a great improvement if the hotel could offer an airport transfer service.

We very liked pool and music at the dinner. There was always a place for park a car and it's close to main road on Island. Nice place for people who wanting to have all inclusive experiance close to some city. Very good animation prepered by staff.

Lot of people, too much during dinner and breakfest. Place is a littel bit to colonial for us and have 90s vibes.

A lovely room with a beautiful outlook over looking the sea

Receptionist didn't give us much information on arriving apart from circling the time of the restauraunt and saying our room was on 5th floor. Cloud have had given more information about where restaurant was poolside bar, other bars etc

Outside dining wS very good the gardens were stunning the good was 5 star will definitely be back all of your staff were excellent. Well done.

The beach for us is always a must maybe the location of hotel but I will return to this hotel.