Old house / palace, room w view on parts of the Alhambra w a nice protruding window. Not cheap, but still moderately priced. Surprisingly quiet despite lots of pedestrian and the occasional motor bike traffic.

Facilities need renovation, a bit too "rustic" to qualif, as "charming" in our opinion. Noise from the lobby as the room door is razor-thin. Small bed for 2pax (140cm) in a room which could easily house a king-size bed (220cm).

The location was wonderful , you could walk everywhere! the view was amazing (room 4) at the front of the hotel we were able to open the window sit and take it all in :-) in saying that .. once you shut the windows there is no noise! the staff were lovely and very helpful ! Nothing was to much trouble

Nothing at all ! There are stairs… but that’s Europe it keeps you fit and you get better views

Good Location near Alhambra Palace .By walking only 10 minutes, going up along the small street by the bus stop. There are many restaurants around. A taxi stand by the plaza just near the hotel. The hotel is an old-fashioned building. Breakfast is good with enough choice. Our room is just beside the small alley by a small river. A little noisy when people walking by, but the windows are very good of soundproof. Parking is not available around, but you can take taxi to the hotel after parking the car in public parking place, and take taxi by the nearby plaza to get your car after checking out. The first taxi voucher is paid by hotel.

Children's beds are very soft. The glass door in the restroom can't shield the water from the shower. There is a lot of water on the floor around the toilet after shower.

We had a junior suite and it was fabulous- masses of room and a great view. Very comfortable too. The bathroom was spectacular. The staff were very friendly and helpful, especially Raquel on reception and the lovely lady in charge of breakfasts.

We hadn’t realised that access to the room was up some very steep stairs - luckily Raquel arranged for someone to take our cases up on arrival. It was not a major problem for us, but I think the website should make it clearer that even the entrance would be difficult for some people to manage and only a few rooms are accessible by lift.

Beautiful hotel and location, the building and the decor were exquisite! The location could not be better, the staff was very friendly and very professional. The room was very nice and spacious! The breakfast was lovely, especially the tortilla and the home-made cakes! I would totally recommend this hotel, it's a great base to explore beautiful Granada!

Only the mattress/bed could have been slightly better, I think it was a bit shakey, it would need a quick check.

Stunning room with a view of the Al Hambra. Amazing to lie in a luxurious bed and see it lit up. Service was friendly and helpful and the location couldn't be better, just off Carro Neuvo Comfy robes.and slippers. Relaxing shower and lots of amenities. I will be staying here on my next visit to Granada.

Street was lively at night but didn't interrupt sleep at all.

Our room was gorgeous with a view of the Alhambra. Everything was perfect! The staff were friendly and accommodating. The location is excellent- right in the center of everything! None of the hotels we have visited in Spain offered parking, but at least this hotel gave you a discount in a very safe, local garage close to the hotel. The building itself is beautiful with lovely details in Arabic architecture. Lovely fountains in the reception area. The price was very low for such a grand hotel. Loved it!!!!

Nothing! Wish I could live here.

A beautiful old building that transports you back into the opulence of historical Granada. The staff were super, the location perfect - within walking distance to shops, restaurants and other amenities. We arrived by car and the only reason I didn't give it a "10" was that it advertised that parking was available but didn't explain that this facility was a public parking garage 5 minutes away by taxi.

Location was excellent. we could easily walk to lots of restaurants/shops etc. The reason for our trip to Granada was to visit the Alhambra - we were able to walk there from the hotel - do make sure if you want to visit you book your ticket in advance - we saw a disappointed family who had turned up but could not go in. We did a 3 hour guided tour which was excellent. The hotel is lovely, with an olde-worlde feel, we had a huge room with spa bath and Rituals bath products, and even got BBC News - first time on our trip! Bed was super comfy. Staff were lovely. Do follow the instructions to the car park, and get the taxi as they suggest and keep the receipt. Breakfast was continental style. The city is actually pretty big. We only stayed for one night, but could easily have done two.

The parking could be a problem, unless you follow it to the letter! I had read a previous review on here so knew to followed their instructions, but had to copy these and put through Google Translate, so an English version on the hotel website would be useful. We did follow the instructions and parked where told- so it was fine. Luckily we had a sat nav, as it would have been difficult to navigate through the city and one way roads without it. We kept the parking ticket and took to the hotel and got a receipt from the taxi driver - The hotel sorted out the exit ticket from the car park and took off the taxi fare. As the breakfast room is small you have to choose an allocated time. We had to go for 8am as we had to get to the Alhambra for a tour.

The hotel was beautiful and the location was perfect for visiting the Alhambra Palace. After a day walking the jacuzzi bath was just what I needed! We also took a short bus ride to Sacromonte and visited the cave houses and museum where the gypsies lived and learnt the history of the area. We would love to come back and visit in the evening to experience the flamenca shows in the caves. The hotel was close to bars and restaurants.

Nothing!