Excellent location right on beautiful Plaza Nueva in the heart of Granada. Lots of restaurants and nightlife in the narrow streets surrounding the hotel. We stayed in a spacious family room on top floor and felt like in our own private apartment. Several good restaurants and a convenient taxi stand can be found right outside the hotel. Helpful, English-speaking staff. Compared to other hotels in Granada the hotel offers great value for your money.

Breakfast is optional and inexpensive but also limited, without any warm dishes. Not a deal breaker but something to keep in mind.

The room was spacious, clean and adorned with quaint old classical european style furniture. You'd think you were in one of thoses renaissance palaces; very charming if I may say so myself. The hotel is centrally located from where you can easily access by foot all the main touristic destinations: the Darro promenade, the Albaizin neighborhood, the cathedral, the cafes and restaurants and of course the magnificent Alhambra. I didn't have breakfast, so I cannot comment on that. All in all it was a very nice 3 days stay at hotel Plaza Nueva.

The hotel location was somewhat of a double edge sword, my room was on the side of a busy street, spainiards sleep late and the sound isolation wasn't great, so it was noisy. I also asked for the entrance light switch to be fixed, but it was never done.

Location, location, location. The central location is AWESOME. We booked three rooms in total. Two were really nice, super-comfy, even though one lacked an exterior window. Both were well furnished with quality mattresses, and included 4-star quality towels and bed linens. The third corner room was large and simply SPECTACULAR - with 4 little balconies and two windows overlooking one of the main plazas, where we could enjoy watching the heartbeat of the city. The large well appointed bathroom included a bathtub. Prior to checkin, the staff was very insistent about the details of our parking permit. Upon arrival, we could see why. We had to drive narrow streets crowded with pedestrians. But that process was beautifully organized, with precise directions and someone to walk ahead of our van and patiently guide us to our underground parking space near the hotel. The staff was exceptionally helpful.

We loved everything about this hotel.

The location is conveniently close to the Alhambra, as well as various restaurants and excellent tapas bars. The accommodation was quite comfortable, and the pricing was reasonable. I particularly appreciated the complimentary use of the coffee machine during specific hours—it was a generous touch. The rooms were equipped with a safe, which was exactly what we needed, and the staff were friendly and welcoming.

Some of the bedroom equipment were already broken e.g. toilet paper holder. More, you shouldn’t expect a fantastic view.

Lovely space in beautiful building right on the Plaza Nueva. We could see the Alhambra from our balcony! Perfect location for exploring most sights in the old parts of Granada. Breakfast at the adjoining restaurant was delicious and a great value. Private parking was available, but the property requires that you reserve separately by email and send them your car information (make, model, license plate number) in advance because the roads leading into the old town quarters are restricted. The garage space itself is close quarters, so use caution if driving an SUV or larger.

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Great location at the touristic heart of the city, surrounded by restaurants and shops, at the foot of the Alhambra. An older slightly rustic building with lots of character, but everything works fine. Simple but nice breakfast for a very reasonable price. Easy access to shuttle buses to take you up to the Alhambra entrance and Albaicin, very convenient. Recommended.

Getting there by car is a challenge, as the nearby parking garage is rather difficult to get to, due to various traffic restrictions in the old center. Once you're parked, you don't want to go back out until you leave. Since it's surrounded by restaurants and bars, it's noisy when all those people finally go home around 3~4 AM. And some days of the week, there is LOTS of noise from the city cleanup crews. Not a problem for us, but if you're a light sleeper, use ear plugs, as this may be a problem for you.

Great location and very lovely, welcoming staff. The rooms were spacious and very clean. Nice linen and really comfortable beds. Great bathrooms. Lots of light from the man windows, but heavy curtains if preferred. The view from our room wasn't grand (we faced away from the plaza) but was pleasant enough and a little quieter during the day. I really liked this hotel very much and would highly recommend it.

It was a little noisy at night in the room facing the Plaza but not too bad. But if you're seeking absolute silence this is probably not the hotel for you.

The location is great, within walking distance of the Alhambra, the cathedral and more. Restaurants are plentiful nearby. The room we had was adequate but rather dark with older furnishings. There is an elevator to the upper floors.

Our room opened to a lightwell -not the street- and was very noisy with sounds from the lobby below-particularly early in the morning. There was no working AC and the window did not vent well as the lightwell was enclosed or covered at the top. The hotel offered only tea and decaf coffee in the room although coffee was available in the lobby when the restaurant was not open for breakfast.

Location is great, right in the centre and close to many restaurants and bars. The style of the rooms is beautiful and bed really comfortable. One really feels brought into the magical atmosphere of Granada right away. The bathroom was also very clean and had a large bath tub. The hotel offers a spot in their garage for parking, which might be a bit challenging as it s quite tight, but the staff was really helpful and gave us all information and help we needed. Def recommend.

Perfect location. Staff were friendly and very helpful. We had a corner room which was spacious. Beds were comfortable. We really loved being in an older building with wooden floors, high ceilings and balconies.

Really not much to complain about. It would however had been handy to have hooks in bathroom to hang a traveller’s clothesline as we were hand washing our smalls - given we were on a 6 week European trip.