We stayed in apartment 5A. This was on the top floor and it has access to a small terrace on the roof. The location was great - we could walk to all the areas we wanted to visit. Even though it is located on a busy shopping street, we didn't notice any noise. The rooms are quite small but very comfortable. The facilities for self catering are all fine if you need them but we were only there for a couple of days so we didn't need them.

There was nothing at all wrong with the apartment. We had a great trip. Maybe to make it s 10 there could have been some basics like coffee supplied but this is a minor thing. Good value overall.

The location of the hotel is excellent, 5 minutes from the Grand Via and also located in the middle of a main street full of shops. The room has a refrigerator, stove and microwave. The air conditioner was perfectly fine. We needed help and we got it from the reception office located in the next building. There is also a parking arrangement with a nearby parking lot 200 meters away From the hotel you have to sign in the lobby and then you get a parking discount, this is very important because those who enter the center of Madrid with a car must enter the parking lot otherwise they receive a 200 euro fine.

We were 5 people in the room and sometimes the hot water in the boiler was not enough for all of us and we had to wait about an hour for hot water to be available.

I particularly enjoyed the location. It's a walking distance from everything you need and the airport transfer is super easy. The room was clean and beds were very comfortable.

It doesn't look as fresh and modern as in the photos, though. The lift is very noisy and may keep you awake all night. You can hear everything from the hall. There was no hairdryer in the apartament so I asked for one and a day later got additional bed sheets instead. The hairdryer was provided the following morning.

Balcony view of the street was lovely. Central location only 10 min walk to Sol Metro near shops and Plaza Mayor. Comfortable sofa and clean beds. Shampoo, conditioner & hairdryer included in bathroom. Fridge, cooker & microwave for self catering needs. We loved that it was a two floor apartment but stairs aren’t for everybody! Staff were very helpful and gave us directions to & info about the metro to help us get to Mad Cool Festival in Villaverde.

Shower head was very small but had good pressure. Located up a steep hill if walking from town! Lots of prostitutes on the high street outside at night.

Perfect location and in a great neighbourhood!

It says there is a coffee machine, but there isn't. Moka pot is not a coffee machine. Also there are not enough cleaning tools (vacuum cleaner, etc.). Also, there is nothing extra in the kitchen and refrigerator. And the apartment is far from aesthetic. There is neither a painting nor a colorful seating area etc. Nothing has been done to improve the flat.

We had everything we needed as a family to sleep,prepare food ,get ready and explore the city.

The message about the key location was sent one hour prior to the check in time. As I arrived from the UK, I did not have a mobile roaming internet connection to view this message. Because my wife had mobile roaming, I could finally get the message.The message was in Spanish, I had to use Google translate to understand it. Once we understood the message, everything else from that time onwards was very smooth.

I liked the location and the communication to get inside the apartment. Very nice and simple instructions! I liked how safe it was and they were always there to help via whatsapp or via the booking.com app. I DEFO recommend the location right in the main areas!! It had options for cooking, washing machine and even the sofa bed was very comfortable. For the value of money .. excellent!!

N/A I honestly enjoyed everything

Excellent location which was so central, right in the middle of everything. Comfortable beds and clean apartment.

Some tea or coffee would have been nice. We weren’t sent check in details until just before check in time which I found quite stressful, as you usually get them in the morning, so I thought they’d forgotten. Clearer communication here would have been better.

Good communication on the part of the hosts. We loved the terrace, the decor and appreciated the air conditioning. The apartment was spotlessly clean, very comfortable, and well equipped. Wonderful location, close to museums, parks, Flamenco, restaurants, good nightlife.

It would have been great to have been able to leave our luggage for a couple of hours as we had a late afternoon flight and wanted to make the most of our limited time in the wonderful city of Madrid.

The location was great, the centre was at walking distance and the apartment was on a shopping street with everything near. It was clean and very well equipped with everything you could need for the stay.

The apartment 3B was long and quite narrow with windows facing other windows in a small atrium and noises from other apartments and from the lift and hallway could be heard.