I took my son for a father-son week and we had a delightful holiday. The staff was welcoming and helpful. The room was clean and comfortable. The bathroom was a bit dated but in perfect order. The breakfast and dinner buffets were spot on for kids, and although not every dish was a winner, we always left feeling full and satisfied. The games room is a nice touch, but it felt like it was a bit neglected. Two of the machines were out of order without being marked as such, and the change machine also didn't work. The gym had a good selection of weights and was serviceable, albeit small. The holes in the plates for the barbells were of differing diameters, and many didn't seem to fit any of the barbells I saw.

Nice shallow pools for the 3 year old and really nice food variety for all tastes and ages. Spacious room. My 8 year old enjoyed face painting every evening. Location was amazing - shops, beaches, bus stop to Siam aqua park, all within walking distance (2-10 min).

Cafeteria itself was quite dull and dark, no nice views or terrace. Staff professional and polite, but not particularly friendly - not smiling at all (in the restaurant or by the pool). We were refused late check out which is ok, but they couldn’t even extend our ‘all inclusive’ pass for drinks and ice cream by the pool for that day (despite our late check in and missing a full first day). Overall a very nice hotel, nothing went terribly wrong, and the food was a positive surprise, but nothing ‘wow-ed’ us either, and next time I would probably be curious to explore a new hotel.

We liked the pool area, it is really cold until noon. The kind and friendly staff everywhere, cleaning staff, restaurant, lobby, all great.

I did not like that the hotel charges for EVERYTHING even to weigh the luggage. We had half board and there are no drinks included, not even water.

Everything was great would definitely stay again, lovely hotel and people, drinks & food was good, not a huge selection

The balcony door looked slightly broke which caused a weird knocking all through the night with the wind I don’t think the room was very deep cleaned, there was a back of an earring on the floor in the bathroom when we walked in and an ear bud on the floor, mirrors were dirty (still had previous people’s writing on from steam and liquid that had tipped on the mirror so they hadn’t been cleaned) and there was a bottle of water left in the wardrobe assuming from the previous people and the cleaners hadn’t removed it

Very good for families with small kids In a great location

The fact its suppose to be 4 star and you have to pay to use fridge as its locked and rent a kettlw which costs 26 euro per week absolutely shocking for a 4 star hotel other than that it was good

The hotel is very well located, close to the main street shops and the ocean. The hotel is not old, beautiful spacious rooms, a large balcony with a drying rack, a table and chairs. Everything you need to make tea or coffe is available in the room. The service at the rception was fast and everyone also speaks english. The food was good and was different every night.

The bathroom door didnt close properly and was made of frosted glass. I was there with teenage kids who need more privacy. In the case half board it is necessary to buy additional drinks with the room-card in the evenings (inckuding water). The insects (cockroaches?) in the basemnet (lobby, and restaurant) were unpleasant.

Fantastic welcome at reception very easy efficient check-in. Room was ready early. Great location we could park the car and then walk everywhere. Breakfast was very good,clean tables and hard working staff. Big thank you to all the staff.

The room was large,clean and comfortable but slightly dated. Excellent shower. It was my husband's birthday so I had asked for a nice room with a view! Unfortunately this didn't happen! Looking over the disabled parking scooters and delivery entrance! Although we did have an outside terrace. However we were only there for a night.

We stayed 10 nights. Room has been cleaned every day beds done cleaner ladies even folded our PJ's. Food was a delicious different kind of fish every day, meat pizza pasta salads...with little bit of fantasy you could create lovely dish every single time any time of day. Staff in the restaurant was very helpful smiling all the time. It seemed like some of them are there non stop and they walked a hundreds miles every day. Really lovely place to stay very close to beach restaurants and shops. Good access to motorway too.

Toilets next to the pool could be cleaned few times a day as lot of water and pee on the floor. Drunk people shouting on the street in front of hotel every night but it's nothing to do with hotel :-)

Beautiful spacious room overlooking the pools. Location was excellent with everything very close by. Definitely recommend to couples and families.

Having to pay for the key for fridge. Never seen this before.

I like the variety of food and drinks, room was good and clean. Roof solarium is amazing with beds Very close to beach and restaurants

-In the evening were music and entertainment but mostly for kids I feltbthat I am at kindergarten place but nothing for adults, no dancing for adults...kids were everywhere playing until bar was closed (23:30) It should be that kids should go to bed at 10PM! or they should be not allowed to go to bar!...they were screaming all the time and running. -We had bed with some plastic under sheet that made noice during move. it was very annoying when trying to sleep... -I didnt like plastic cubs for drinks outside and for coffe... -I didn like basic glass for drinks inside was look like daily glass it should be more fancy -Drinks were good except ready cocktails -Big bed was accually a two samall bed connected together -Cold water in the pool