I’ve been there before and I really like it

The only thing about this property is that the doors on the balcony do not lock ! And we had been burgled on our last night and stuff had been taken and there were also a couple off other peoples rooms had been burgled. I spoke to the management about this problem and it seems that it has been happening for a long time with out the balcony doors to be fixed

It was clean and suite was good . If you are playing golf it is a good location . The seimming pool was good and the sunbeds too.

The minibars in many rooms were broken, and then no cold drinks . It took me 4 days to get að new one and my frends did not get one for their stay for 10 days . The refrigerator / minibar should be bigger

It was nice , spacious , games room, beaut of a lobby, unreal coffee , good facilities , pool was beaut, ample sun beds Awesome views and tis quiet

Not sure if it was us but the one or two staff people sempt blunt , maybe it’s culture , it’s kind of out the way , Siam mall is a 3 min taxi for about 4 euro, do not walk it ! Super dangerous ,

Big and clean room, friendly staff and lovely pool.good value for the price

Breakfast is very dull same selection every morning, if you are with kids and want to get cereal for breakfast is impossible because there is no bowl or spoon, dinner is okay, the bar is cashless so card payments only,no coffee station in the room,not even a kettle but you can get for deposit, size of the fridge is a bit ridiculous.

we had great stay in the hotel, (just back) first I was worry reading all this negative reviews about hotel but we were nicely surprise :) from the check in to check out everything was perfect! quick check in or out, very nice staff at the pool bar and restaurant, food was amazing- everybody could pick something for yourself, that for sure!! cleaning service every day :) apartment we got was very spacious and clean, distance from center about 20 min walk, but we didnt mind that,( there where always 2 taxis available if you wouldnt like to walk ;) lots of restaurants pubs beautiful beaches...just everything you need on your hols. From Los Cristianos you could book nice trip by boat to watch whales and dolphins, amazing experience. we both really enjoyed! we definitely would be back... :)

cashless in the bars(if you want pay by cash you should order at the bar go to reception and pay and then back to the bar with the receipt)not handy for someone who doesnt use cards :) we had half board -breakfast all drinks were included, but for dinner we had to pay for even water ;) ohh well it wasnt a fortune but still ;)

Lovely hotel, perfect location, outside of city noise and traffic, not too loud, heated pool was a treat! Nice views from the balcony. Perfect for families with kids! Plenty of sunbeds for everyone. Great place to stay!

Didn't like the fact that in a 4* hotel wasn't able to get tea or coffee early in the morning. Would be nice to have to tea/coffee facilities in the rooms. Not everyone sleeps till late and have breakfast in the hotel! Also, in the breakfast area if you're not having breakfast you can't just buy coffee/ tea there. You have to wait till 10:30 am for bar to open. Also, at dinner time in hotel restaurant I wasn't able to get coffee/tea with my dessert, so I ended up not having it, need to consider fact that not everyone drinks just alcohol or soft drinks. Some thought for improvement there.

Room was spacious and very clean, hotel was beautifully clean and very well run, staff helpful and friendly. 10 minute walk to first bar and supermarket and another 10 minutes until you are on the beach. Breakfast was amazing, fabulous choice of food and lovely quality. Heated pool was very nice in March, there is a shop on site and taxi's are always there waiting if you wanted one.

It's probably an English thing, but a kettle and some cups in the room would be nice, so you can have a brew in the morning or naughty coffee last thing at night! It's not a dislike, just a recommendation.

staff were lovely, especially bar staff - some understand english better than others but all very helpful. reception organising taxis was very efficient. did ask for a nice room/view and was given 1st floor room overlooking pool but nice and spacious. big pool area with PLENTY of sun loungers, not sure if it was just the time of year i visited but there was always loads of spare beds, no fighting over a good spot. pool is mostly shallow. nice location about a 20 minute walk down into town/beach about 10/15 mins walk to siam mall/park (closest shop is a petrol station about 5/10 mins walk) but again all accessible by taxis between €5/10

hotel entertainment could be heard quite loud from the room being on the 1st floor in the same block, didn’t bother me too much as i was usually out at these times and only stayed a few nights but consider if you would be staying longer or have kids etc. breakfast wasn’t the best but good enough selection.

very beautiful hotel, golf course adds great charm, heated swimming pool with plenty of sun loungers, clean rooms with kitchen and large balcony, strategic location, close to everything, breakfasts - the largest selection of all food you can imagine, very tasty and fresh

Reception staff - it seems that everyone who comes to the counter is "another annoying problem", not a warmly welcomed guest… Fortunately, this is compensated by the cleaning ladies, who are incredibly nice, as are the employees who took care of us during breakfast

Stunning hotel. Lovely pool clean, spacious, plenty of loungers for everyone. Very clean, rooms done every day. Modern spacious rooms. Pool bar and food was great cheap and good quality. Activities throughout the day was enjoyable. Taxi rank outside. Lovely hotel.

One of the staff members small lady with short hair was so rude multiple times at the desk making smart comments never introduced us never went through the location, pool times, spa options nothing she just wanted the money. Also would recommend making it an adult only hotel since it’s a spa and golf resort a bunch of Spanish students landed in on our last day and ruined it roaring screaming around the hotel all night overtook the pool with dangerous activities nobody could swim. Walk from town to the hotel is a trek with hills if you can’t get a taxi (taxis also expensive) for anyone that has kids or older people with them it’s a long walk.