Having visited Gran Canaria for over 35 years and stayed in numerous hotels, including several five-star resorts in Meloneras, we were delighted to discover this wonderful boutique hotel. It’s a real hidden gem, offering a more intimate and personalised experience while being ideally located in Playa del Inglés. With restaurants, nightlife, and the beach all within easy reach, it truly offers the best of both worlds. From the moment we arrived, we were made to feel incredibly welcome. The staff couldn’t do enough for us, and the level of service throughout our stay was exceptional. We stayed in the main part of the hotel, Room 23, which had its own little garden backing onto the street that separates the hotel from the Yumbo Centre. As it was carnival week, we expected some noise, but to our surprise, the room was remarkably quiet, which speaks volumes about the quality of the soundproofing. The room itself was impressively spacious, featuring a comfortable sofa and two beds that combined to make an excellent king. It was well-equipped with all the amenities you’d expect from a four-star hotel, including tea and coffee-making facilities, an iron, and a large flat-screen TV with a few UK channels. The shower was particularly noteworthy—powerful and set within a striking large window. Fortunately, privacy is well maintained unless someone happens to be over eight feet tall! The bathroom was well-stocked with accessories, which is a thoughtful touch for anyone who may have forgotten essentials. Breakfast was included in our room rate, and the selection was fantastic. There were both hot and cold options available, and the chef prepared eggs to order. A particular highlight was the availability of back bacon—a rarity in Spain but a much-appreciated option for those who prefer it over streaky bacon. Another thoughtful feature was the two complimentary coffee machines, available daily from 7:00 AM to 7:00 PM.

Stunning hotel, very friendly staff that went above and beyond on numerous occasions, good selection for breakfast - I prefer bacon etc cooked crispy, chef was happy to accommodate any requests! Location was central, and easy to use buses to other parts of the island - reception staff were happy to give detailed information and advice! Hotel was peaceful although close by to the Yumbo, no noise from here is heard. Hotel was very clean and met our standards! My mum and I stayed for a week for a little relaxing break, we were in the annex across the road, we both rated every aspect very highly and would definitely book this hotel again when visiting the island. Thanks!

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very peaceful and relaxing hotel despite being a stones throw from the Yumbo. Lovely pool and lounge chairs area. Breakfast is very good and never too crowded. Rooms are cleaned daily, all staff are very pleasant in the hotel. Kettle and fridge in room as well as safe. The bar also serves a nice cold beer and food during the day.

Only things that stop me giving the hotel maximum points are that. 1- in room glass partition between bathroom and bed, could be black instead of transparent glass, this will help block out early morning light from the back terrace. 2- I wish the hotel would leave the nice Expresso coffee machine on all day (this is switched off after breakfast), instead they only supply inferior coffee during the day.

The room was amazing g. Very comfortable beds. The shower was amazing, took a minute for the water to warm up but the water pressure was fantastic and the exterior window to the private terrace and all that natural light was marvelous.

The breakfast buffet hot food was not good. Runny eggs, too wet, chewy, floppy bacon that was barely cooked and not at all crispy. The buffet was exactly the same every single day.

Top location of this resort.. close to all sites of interest in Playa del Ingles. The resort is kept immaculate clean. Breakfast is extensive and because it is a relative small resort one does not feel to be in a tourist trap.

The resort consists of two locations (opposite each other in the same street. We were not located in the main building, hence a smaller pool (too small for a swim), additionally no free coffee during the day, unless you run across the street to get a coffee. The smaller location does not have a bar. What did strike me most though, is that the cleaning lady left the doors (back mainly), but also front door (one time) unlocked. Knowing from a previous experience, this can definitely invite theft.

This is our 3rd stay at Nayra but this occasion went for our honeymoon and upon arrival Nayra staff had already put a complimentary bottle of champagne on ice with glasses which was a lovely start to our stay. The complex is so peaceful and tranquil, you would never guess it was situated 200 meters from the busy lively nightlife of the Yumbo centre, just heaven.

The new door locks are very temperamental. We’re all for modern technology but we had to ask reception serval times to assure us the lock wasn’t faulty. A minor issue was the streetlight directly outside meant the room wasn’t completely dark to sleep soundly, but I doubt this is something they can address.

Excellent location right next door to the Yumbo Centre but without hearing no noise, tranquil and peaceful, I liked how the property was split into two with the other rooms and pool a little further down the street, it made it feel more private.

I enjoyed everything about the property, however one small issue was the breakfast in the morning apart from eggs and English bacon, there isn’t much selection for individuals that like an English Breakfast in a morning, apart from that beautiful hotel.

Spotlessly clean and staff were great - particularly Angela. Rooms had plenty of space and nicely appointed

Wi-fi did not work for iphones due to security protocols. Some noise from near by clubs audible through the night

Everything, really beautiful, quiet and spotless hotel. Pool lovely salt water, great little private garden bit out the back. Breakfast a lot of choice and all fresh and tasty. Staff so very helpful and all friendly. Excellent location. Clean towels given all the time, towels for Beach and or Pool, which were swapped for clean as often as you wanted, no deposit for pool towels, no deposit or charge for room safe. Fridge in the room. Complimentary Coffee and Tea, daily bottle of water in the room.

Nothing, if I had to say anything I wasn’t a fan of the sensor bathroom light, didn’t want it on at night blinding me when I used the bathroom and then it took quite a while to turn off but really this is nothing, this hotel was amazing.

A neat boutique hotel with spacious rooms and a small garden area at the back. Really great breakfast selection.

A small thing but the plugs in the washbasins didn't retain water for washing though clothes. The courtesy shower post check out is downstairs in the basement which is difficult to carry suitcase up and down and the shower has a motion sensors light which means when you are in the shower, it goes out and you are in the dark - it is dangerous.