Superb staff - nothing was too much trouble even when a delayed flight meant we arrived five minutes before kitchen closed they still gave us a full three course meal, which was spectacular. Our baby boy practically had his own fan club and he loved playing with all the staff team who indulged him so kindly. The food was consistently excellent and the stunning views were unmatched anywhere else we went on the island. The property has so much character and history and is spotlessly clean and beautifully looked after. It’s a family run rural retreat and for us all the more special for that - the service was so personal and we will definitely be back

For us it was perfect. Some people looking for a more traditional high end hotel might not like the rustic feel but we loved it.

We loved our stay at this authentic property. Quiet and tucked away in the groves and on a hilltop, the setting is dreamy. From the driveway which is lined with olive trees, cacti and other Mediterranean plants, to the grounds of the property and the view overlooking groves and the bay, it was the perfect location. Only 5 minutes away (by car) from port de Pollensa and a 15 minute drive from Pollensa. Our room was gigantic and perfect for our family of 3. We loved the unpretentious and elegant air of the restored property. Staff were extra helpful and welcoming too, everyone very friendly. We also had dinner at the restaurant twice which was excellent and I really recommend. The property accepts children, although our 4 year old was the only child while we were there as it's a chilled place rather than a "kids' club" kind of place. We loved it and all 3 of us had a great time so we would stay there again!

Nothing. Minor one as I travel with my own but maybe a little more attention to bathroom toiletries.

Absolutely stunning period property set on a hill overlooking the bay of Puerto Pollensa. So peaceful, all you hear are birds and nature. The staff were warm, discreet, and attentive. Food was exceptional, the best we've had in Mallorca. Our room was spacious and beautifully styled. Elegant, serene, and truly restorative. We've already booked for next year!

Nothing

The breakfast was v good. Would have liked granola to be added as a choice. Small jugs for milkfor tea/ coffee and cereal to be available beside large carafe of milk.Faster toaster would begood. Wider selection of fruit juices.

See above. Some steps in the courtyard were easy to trip on especially for an older person. A wider selection of cakes in the afternoon. A list of things to do or see in thearea would have been helpful.

The terrace where you ate breakfast and dinner had stunning views out to sea and was the most amazing location. The food and service were both excellent as well.

The location is great in terms of being quiet and providing fantastic views but it was a bit isolated. It wasn't practical to go for walks directly from the hotel. Instead we drove for a few minutes to walk along the beach and Pine Walk in Puerto Pollenca. I would say that you really need a car if you're staying here.

Offers stunning views of Pollenca bay, it’s got a cool, calm luxurious feel in a beautiful Spanish setting, staff friendly, professional & helpful. Breakfast good choice lovely outside dining. Rooms spacious and spotless clean as is all the outside areas.

You need a car because property location in the countryside between Porto Pollenca & Pollenca Town, several steps down to the pool area, and the property.

Beautiful building, good location for access to both Pollensa and Porta Pollensa. An excellent restaurant on site providing local produce, very nice pool and terraces and above all very courteous and professional staff.

Nothing

Beautiful and quiet location near to Pollença. The hotel was exceptionally clean and the staff was very friendly and helpful. The restaurant was also wonderful, more for lunch than for dinner where we found the choices a bit limited.

The Wifi was very slow which we needed even on vacation sadly. The breakfast was good but the coffee options are not great. Still, an excellent hotel I would highly recommend.

Serene atmosphere, no need to worry about getting a spot at the pool. Restaurant had great food and the staff were very efficient and friendly.

Nothing springs to mind

Fantastic building - lovely open courtyard in centre of hotel and communal spaces with lovely views

Could a bit difficult getting a taxi into town ( however Alex very kindly gave us a lift)