THe environment a some person who where very professional. But not everyone. The came before in your hotel an I have the impression that is not the same society. the hotel is in progress with the staff who are very young, and do not seem to have much experience. This hotel is a 4 stars not a 5 stars.

lack of experience. Which is seen when the staff starts to panic, when they haven't planned something My mother was physically disabled and nothing was organized to care for her. We had to sign papers so that the hotel was not responsible for the disabled person. The restaurant was very good as well as the service, even if we waited quite a long time for the dishes to be served to us. To summarize, a lot of details are missing which in France make the difference with French five stars hotels. feel like you're in a hotel but have the impression of "being unique". Many of my acquaintances work in hotels, so know if it deserves their reputation. It might be interesting to bring in professionals from the Michelin guide who won't be there to shoot you down. But on the contrary help you.

Beautiful hotel, nice and clean. The garden with the pool area was stunning. It was a real retreat. Quiet place, ideal for a long weekend to escape from work and noise. Rooms were spacious and comfortable. Breakfasts were very fresh and tasty, generally the food there was good. There was a nice vibe in the whole hotel complex.

AC in the room was weak. When it was 39C outside, the room wouldn't cool down enough. This might actually be a breaking point for us when deciding whether to come back or not :( Also I could imagine a better welcome, ours wasn't a five star experience. Maybe due to the language barrier..

I loved the fact that it is quiet, as the description says, if you are looking for a place to recharge and disconnect, it is perfect, but still very close to beaches and other cities. The shared areas, both inside and outside are lovely, highly appreciated the art and the design throughout. Bed was comfy, room big and we also tried dinner, which was yummy. You can feel the very good energy of the place, full of family history. I would go back and would recommend.

Client service level of younger staff needs improvement, but Head receptionist excellent. Our issue was solved with a small upgrade too, next day.

Wonderful 3 day get away. Spacious bedroom and en-suite with terrace looking over the most beautiful backdrop. A short walk down the hill and you have the most beautiful bay for swimming. The hotel feels more like a private villa with a smaller amount of guests. No fighting over sun loungers, which were extremely comfortable. Guests respect this is a quiet hotel in the perfect setting to relax. Would recommend hiring a car. You can visit Pollensa old town which is a treat and Puerto Pollenca. The breakfasts which seemed quite pricey are absolutely delicious. Everything you could possibly ask for. Finally all the staff were extremely friendly and couldn’t do enough for you. Should be called The Quiet & Friendly hotel. We will definitely be visiting again.

This hotel felt like home. It’s a beautiful & charming place in a great location. The list would be too long to enumerate all the reasons why anyone who wants to have some rest in the northern part of the island should choose this property. But this is the best !!! The staff is beyond professional… they are lovely and they all want to make you feel comfortable from day one. The whole team (from the reception, valet, bartenders, waiters, cooks & cleaning ladies and I’m sure I’m forgetting some people - sorry) is exceptional! The two pools with sun-beds are a great place to relax and read (there is a great library where you can choose any books you wish). The restaurant is beautiful and food is excellent. I literally did not have any single meal outside the hotel. My room was extremely large and comfortable. I regret leaving the hotel, I wish I had stayed longer! I will be back for sure as soon as possible! Thank you to the whole team… I’m so appreciative !

Honestly, nothing.

It was so peaceful and perfect for a relaxing break. The rooms were large and felt very spacious. The pool area was kept very clean and the quality of the sunbeds was great.

Privacy in the rooms may be overlooked as there’s a big window from the bathroom into the bedroom area and there is no way to cover it up. There wasn’t always staff around and sometimes I’d be waiting at the pool bar for 10 minutes before a member of staff was appeared. The temperature in the shower and taps seemed to fluctuate constantly.

It was so peaceful, the people were so friendly and the decor of the hotel was so beautiful and unique! If you are travelling to Mallorca, we highly recommend you stay here. It has everything you need and more - a perfect location and massive bedrooms!

The breakfast was too expensive, it was nice but shouldn't have been more than £20 from our experience. Also the drinks were double what nearby restaurants were charging so we would recommend saving some money elsewhere.

Fantastic location, short walk to the beach, bars and restaurants. Hotel is in a quiet area and a perfect setting. Breakfast was lovely with lots of choice with a cheeky glass of Cava for those who want to holiday in style. Made even better by Cecelia who was lovely, attentive and looked after her guests every need at breakfast. Great supply of toiletries in the bathroom with nice bathrobes and plenty of hangers in the wardrobes. Lovely spacious balcony.

The mattress in our room wax really firm and for me felt like sleeping on a brick, so unfortunately I did not sleep well, although my husband slept like a baby. We have been here before but this time in the suites they have removed the door between the hall and the room and therefore the air con wasn’t as cold as it could have been, as it had to too big an area to cool.

The staff at La Moreleja were, without exception, incredibly helpful. They couldn't do enough to make our stay one of the most enjoyable holidays ever. Our room/suite was large, airy & very comfortable. The pool areas, gardens, and sunbeds are beautifully kept and lovely places to rest & unwind. Breakfast was a highlight. So much prepared fruit, breads, pastries, cooked items, cheeses, meats...restraint was needed as it was all so delicious! We didn't eat in the restaurant in the evening, so I cannot comment. Parking plentiful. Bike storage secure. We would definitely return!

The bathroom had a bath and a separate shower - please fit a door to replace the shower curtain.

Very relaxing, pools always clean, staff very friendly and helpful. Breakfast was fantastic every morning. Room very spacious and lovely balcony