Pool facilities good - well maintained. Delighted with the courtesy room for arrival and departure. Staff friendly. Cleaning and towel changes good. Air conditioning in bedroom excellent. Location is the biggest bonus. Just a very short walk from centre of PDC (Casino). No food or drinks facilities - they really are just serviced apartments but excellent SPAR beside hotel which sells everything from wine glasses to hot croissants and bread rolls.

I would have liked some food and drinks facilities - even very basic ones like toasted sandwiches and chicken nuggets/chips because it is a pain going out at lunchtime if you are having a 'pool day' and it means changing kids etc. Reception is badly designed - down a steep flight of stairs with a lot of luggage.

Location was excellent. Only 2 minute walk from the main strip in Puerto Del Carmen with lots of bars, shops and restaurants. 5 minute walk to the beach. There is a Spar supermarket just 1 minute walk from the complex. The apartments looked to have been recently renovated, were very clean and had air conditioning. The pool area was also very good with plenty of sun loungers available. Apartment had 2 tvs, one in the living room and one in the bedroom and also had good wifi. Well equipped kitchen with coffee maker, kettle, hob, toaster, microwave, fridge.

Didn't make a difference to our stay but some sort of pool bar or snack service would be a good addition.

Check in was flawless . The receptionist is absolutely lovely and my apartment was ready for me even though I arrived hours before official check in time. Communication before and during trip is was brilliant - I requested an upper level apartment and this was honoured. You could go to reception or WhatsApp if there were any issues or questions during your stay which was brilliant. I didn’t have any issues though! Wifi was good . Smart locks on door worked perfectly. There is no pool bar but there is a large spar shop 2 minutes walk away which has huge selection of drinks and fresh bakery etc . Location is great only 5 minute walk from beach & main strip with plenty restaurants. No need to rush or reserve Sun beds there is plenty for everyone around the pool. I stayed for a week and there was always multiple spare sunbeds at all points during the day. There is absolutely no sunbed nonsense at Rosamar !! There are also sunbeds on the balcony . The pool area is very well kept. I stayed myself and felt completely safe the whole time. Apartments were immaculate . Housekeeping and maintenance never stopped ! If you didn’t wish house keeping to disturb you they would leave toilet rolls , towels etc in a bag at your door for you. Great air con in all rooms. Cannot fault Rosamar it was the perfect peaceful holiday . I will be back soon!

I loved it all!

Really great apartments they are cleaned constantly and the pool is always clean. The staff are friendly and always available to help.huge plus is no sun bed runs and people leaving towels out all day. Spar is just around the corner and sells everything from baby products to gluten free items isn’t a rip off either. local Italian next to spar is excellent open from 2pm for sit in or take away. only 3 min walk to strip leaves you at cafe Ola. we will definitely be back again.

To be honest, I didn't spend much time in the apartment but the facilities were nice and I only cooked once but the kitchen was well equipped. They had also left a big complimentary bottle of water in the fridge. The apartment was clean and there was an AC in the bedroom. The location was also very good, just a few blocks away from the promenade in quite a busy and nice portion of it. The lady that checked me in wasn't particularly friendly although she was polite. The lady that checked me out on the other hand was lovely.

I didn't like that on the website it was advertised as having a bidet but the apartment actually didn't have one. I know probably most people won't care about that but to me it was a factor when choosing the accommodation.

Very modern, nicely laid out property. Modern, clean apartments nicely furnished and decorated. Comfortable beds. Nice large bathroom with walk in shower. Always plenty of hot water. Kitchen area adequate for preparing meals, although there is no oven. Maid service every day, bedding changed once a week, towels changed twice during our 6 day stay. Large pool area with plenty of sunbeds and sun umbrellas. Property well located for 5 minute walk to promenade and beach areas, two good supermarkets within 5 and 10 minute walk. Very nice reception area, very friendly and helpful staff and very good courtesy room. Would certainly recommend this property.

The apartments are "keyless" and rely on a good, strong wi-fi signal to operate the digital door lock from your smart phone. Quite often during our stay my phone signal failed to open the door, which meant manually keying in an alternative "emergency" code into the door keypad. Not a major issue, but with the very brilliant sunshine during the day it was difficult to read the digits on the keypad. Not a problem after dark of course !!!

Two of us stayed in a 2 bedroom property and the other two in a 1 bedroom. No issues with the two bedroom. great spacious balcony, clean with a lovely bathroom, spacious kitchen and two bedrooms which both had single beds. kettle, coffee maker and toaster with a two ring hob. Pillows on the beds not very comfy. The 1 bedroom was a bit dull and dark, on the ground floor and the balcony is only open at the front. Would definitely ask for a second floor one, which look more open. There was only room for one lounger on the balcony. My friends that stayed in the 1 bedroom ended up having two cockroaches in the room at night, even though they never had the doors or windows open before dark. They also had a problem with a leaky toilet which was reported the day before we left but not being repaired until we were checking out. Entrance to your room is different. You receive a WhatsApp and when you arrive follow the instructions to set up entry and then always use your phone to get in. So make sure you take your phone every time you go out! There is also a keypad if the WiFi doesn’t work. Pool is lovely with great loungers and nice and peaceful.

cockroaches in one of the apartments

excellent position, 5 minute walk from the beach and main strip but very quiet by the hotel. The room, recently refurbished, had everything you would need for a self catering holiday. No bar at the pool but you are able to eat and drink your own things. No music at the pool but, for me, this added to the chilled vibe around the pool

Generally I have no complaints other than the bed linen wasn’t changed during 10 day stay. Information stated linen changed once a week and towels every 3 days. Towels changed more frequently than 3 days but sheets not. With retrospect I should have complained but I didn’t. Likely an oversight given everything else was ok but each day we came home thinking it would have been done

Great location, 5 minutes walk to restaurants, supermarket within walking distance, the apartment is great for the price you pay and I would definitely return.

on arrival, it was noticeable some parts of the apartment had not been cleaned (hairs in the shower), the hairdryer was broken off the wall with wires hanging out (dangerous and difficult to use), not important but would be handy to have a long mirror somewhere. All things that could be ignored considering the price of the stay. I would still return and we enjoyed our stay very much :)

The apartments are very well organized, fully equipped with modern decoration. The balconies provide privacy and the apartment itself has a lot of space inside (perfect for longer stays). There is everything in its kitchen and a supermarket is 3 minutes walking distance away. The pool area is very clean and convenient for those who want to avoid the sandy beach. The location is very convenient for thise who would like to be in the center. Overall one of the best places to stay in Puerto Del Carmen.

The only thing that was inconvenient was the internet. It is either slow or does not work at all.