The room was very good - we were a family of 3 people. The room was very clean and comfortable. The cleanness was very good. The place of the hotel was very good - near the new town (Calatrava's buildings), near the park which is on the river's place, near a lot of shops, restaurants, bakeries. Many city transport lines are here, and also the subway is nearby. My family liked the hotel very much! There is a spa in the hotel also.

The price was just for the outside pool. The inside one was with additional payment for the spa.

Beautiful rooms, we got adjoining rooms, 3 beds in one room for kids and big couples bed for us. It was great to have two bathrooms too, as 5 people is a small crowd. We were expecting one family room, we were very pleasantly surprised. SPA was great and great value, 80 minutes per circuit is plenty of time. We were eating out but restaurant and food looked great. Will try it next time. Location fantastic, just off the City of Art and Science. 3 massive shopping centers and many restaurants short walk from the hotel.

Breakfast not cheap but it is a buffet style so i guess you can eat all you want. Providing Valencia isn't cheap and eating out is expensive, price for breakfast isn't too much. Kids pay 50% anyway.

The staff was extreme friendly.. had an accident with my son with a water balloon in the bed.. they were helpful and friendly.. offered to change us rooms. The location is really good.. theres a shopping center in front with a grocery story.. walking distance you have all the main attractions and the park. Also a lot of options of restaurants nearby. The room were big and spacious.

Couldnt leave the window open because there was too much noise from the cars and street even if we were in the top floor. Beds were a bit hard.

location was very good 3 minute walk from a very well kept park, with a few water pools. we also visited the water marina park which was great. there was a local shopping center opposite which we sued for some food . breakfast was very good staff were very helpfull , clean and tidy . room was very bright there was lights all along the walk way in the corridors . we got the local bus down to valencia which was great and easy to find way around. few bars and restaurants around the area.

Everything

Overcharged at lunch instead of two glasses we were charged for two bottles. Also the chicken bap was not nice one evening I could not eat it. And I complained was brought the another dish which was lovely but was charged for both? When I made the complaint the waiter said chef will be out but he never came out I just gave up and paid the extra 15 euro. Not impressed at all.

Friendly communicative staff, easy underground locked parking with access to ev charge and also bike racks. Ideally disturbed for beach or Turia park, and moments away from the ciudadde artes y ciencias, also shopping. Super spa, Great value. Really comfy bed. I liked that they use pump dispenser shower gel and also moisturising lotion instead of wasteful packaging.

Thought we may have had bath robes to use while staying, so I didn't pack any, but that was not an issue. There was really no adequate drying rails in the bathroom for bath towels and certainly not for our used spa bathing costumes and caps. This meant daily changes of wet towels whereas we would normally have saved that laundry if they could have been aired and dried.

Having stayed there a few years ago I remembered the spa, it didn’t disappoint. The staff were very helpful with storing bags & ordering a taxi on check out. Good restaurants choice around, we dined at an Italian called La Mafia on Av de Franca, don’t miss out on their wonderful herbal Aperitivos.

The location is not so convenient for the Metro & the Old Town. Adjacent to the fabulous futuristic City of Arts & Sciences. Please Valencia, light up these buildings at night! Even though the Spa circuit is wonderful & great value for money, I do think there should be a warning sign on the seriously powerful jets as I pressed the button & blasted my daughter in the face which could have been serious as she has facial piercings. The steam room was too potent to spend any time in it sadly as I do prefer this to a sauna.

The rooms are huge and beautifully presented. Having adjoining rooms for the kids was an essential for booking. The location was decent with plenty to access with a small walk and the public transport to get into the centre is excellent. Staff were always pleasant. The breakfast was good with plenty of options.

It's a business hotel so not really the best for families with young kids and although they nearly tried the outdoor pool,it was just a little too chilly. Didn't try the restaurant as felt there were better options outside but near.

Loved the location with shops, restaurants and buses at the door. Short walk to the main attractions and easy ride to the beach or old town.

The room airconditioning was not great - thankfully the windows opened and our corner room had a good cross breeze. A kettle and real cups (not paper) would be appreciated at a hotel of this price point. Also somewhere to hang towels to dry for reuse. First world problem but not a single English channel. A news channel would be good.

The room was so spacious and light, the bed was massive and very comfortable. The whole hotel was clean and tidy and staff were very helpful. We found the hotel to be in a great location with lots of great restaurant/cafe options close by which were lots cheaper than in the old town. There's a shopping centre and el corte ingles over the road which were handy too. Transport links were good too although we opted to walk as much as we could, walking to the beach was doable, the old town required public transport or taxi in my opinion but trips were just a short distance so not very expensive to get there. Very handy for the science museum etc.

The pool area lacked sunbeds and seating for the number of people wanting to use it. There was plenty of space for more to be put out. The astro turf around the pool was an odd choice, it becomes saturated in water meaning you couldn't place your belongings there without them getting soaked. Some of the fixtures and fittings in the room were a little damaged/not up to the standard of 4 star hotel but not enough to stop us from returning!