Good staff, clean rooms, comfortable to travel, hot water shower, a large cupboard, comfortable dining area. Very clean bathrooms

Great location, staff was very nice and helpful. Very green surroundings.

Bed sheets need a bit of an update. Some facilities might need some renovation. WiFi acted quite strangely sometimes. Sound isolation is not the best. If you're a light sleeper, bring your ear plugs.

Everything! We're a family of 4, booked 2 rooms and we were on 3rd floor, just us, which was great. The rooms were clean, bathrooms were good, shower was lovely, bed was super comfy, there was a fridge, AC, a fan, balcony overlooked the lake and you could see tooth temple and buddah on the left. The breakfast was the best we've had, so much variety! Omelette cooked fresh, scrambled eggs, chicken sausages, selection of fruits, cakes, rice, daal, curd, breads.. tea, coffee and juices. We ate like kings and it lasted us until dinner! Everyone is super lovely too, in reception, the housekeepers, the pool boy, waiters.. everyone! I'd highly recommend. Thanks you for 3 great night's stay

Nothing

The staff were outstanding at Hotel Yo, they could not be more helpful or friendly. Check in was quick and easy. Our room was spacious, clean and had a lovely view. Rooms are well equipped with Tea and coffee, water, air-con and hairdryer. Breakfast is a buffet with the option of eggs cooked your way, the omlettes were lovely. They offer evening meals too, which we had a devilled chicken dish which was tasty. The hotel is well positioned. It is up a steepish hill, but Tuk Tuk's are abundant. We walked down easily and up a couple of times. The lake is close by and about a 25 min walk to the Sacred Tooth Temple and Old Royal palace. Lovely stay and would highly recommend. Thank you Hotel Yo.

It was all great, nothing to not like.

The staff is exceptional and really went out of their way for us! We loved the place and would 100% recommend it and come again! Delicious breakfast and a great variety too - fresh fruits, curry and other traditional food but also toast, eggs, cereal and much more. They also have a chef that is preparing an omelette for you if you want. Everyday, we were greeted with a smile and we felt very welcome. You can pay by card - which is not always possible in Sri Lanka. The pool is amazing and really refreshing- just what you need after being in the sun. Our highlight was definitely the monkeys that came to the pool area from time to time! :)

Nothing! If you have a problem, just tell them and they will do everything they possibly can to fix it :)

From the moment we arrived the hotel staff went above and beyond for us - from helping us with our bags to packing us a little breakfast for our train journey to Ella as well as providing us plates / knives / forks for when we got back late and ordered dinner in. The rooms were very clean and spacious and although we didn’t use the pool it looked lovely. The location is also extremely good to get to Temple of the Tooth / Kandy View Point and Kandy Lake. Would definitely recommend this hotel for anyone travelling to Kandy

nothing :)

Hotel Yo is definitely a lovely property but it is the attention and hospitality of the staff that elevate it to make a stay in Kandy a truly memorable experience. We arrived when many restaurants were closed due to new year - so the manager made sure he organised delicious curries and coconut sambal each morning. We wanted to play cards as a group - He cleared a space on the top floor for us. The pool is lovely and the location about a 10 minute walk from the lake. Ask for a front room - stunning views.

Nothing.

What did I like???? It's easier to say what I didn't like This place was so good. We booked (Sep stay) the villa which was right next to the pool. Although you can hear Kandy below you, from this hilltop hotel, it is in no way intrusive. Pool seemed to be just for us, as no one else used it at all. Staff were so kind and welcoming, very easy stay, so hard to leave. Breakfast was beautiful with a huge variety of items. We would definitely stay again, no problem

Nothing......nothing at all The place, the value for money, the staff, the breakfast, everything.....all good

The hotel and room was very clean, the maids do a great job. The location had a beautiful view over Kandy and you are pretty much nearby the main street. The personal was very helpful and kind. The rooms are very comfortable and large. We got the honeymoon package and it was fun and so lovely.

The breakfast was all in all great, but still had some little downsides in our opinion, on the last day, the butter was not that fresh, also the fruits are not of the best quality (complaints on high level).

The location is great but quite a steep hill up (we got tuk tuks up each time!) The room was spacious with a lovely balcony, we asked to move up a floor to get a better view of the lake and they were great in helping us do this. Pool was clean and a nice refreshing dip. Grounds were maintained well. The guy who served us breakfast was lovely, as it was quite quiet they didn’t have a buffet instead they served us eggs of our choosing to our table with other bits which suited us quite well.

Front desk staff were great although we tried to order a taxi through them to sigirya and it was extortionate so would avoid (we did PickMe instead).