Superb experience. From the moment I arrived, the service was exceptional. The staff were consistently helpful, attentive, and genuinely friendly, creating a warm and welcoming atmosphere throughout my stay. While many hotels generally favour more towards foreigners than locals I never felt that here. Further it was during the Sinhala and Tamil New Year and even when understaffed at certain times the staff were friendly and did their best. Special shout out to the Manager, Mr. Irfan who was very friendly and helpful. My only recommendation to anyone booking is to make sure they get a lake facing room as the rooms on the opposite side whilst still great in terms of amenities don't offer much in terms of views and face the road and people's houses. A particular highlight was that, although I had simply requested a room on a higher floor, the hotel generously upgraded me to a suite. The suite itself was fantastic — spacious, well-appointed, and offering excellent views of the lake. While the buffet wasn't the most extensive I’ve come across, every dish was well-prepared and very tasty. The quality of the food more than made up for the slightly limited selection. Overall, the combination of outstanding service, thoughtful gestures, and comfortable accommodation made this a highly enjoyable stay. Will definitely recommend Radisson Kandy to anyone visiting the city.

I stayed at this hotel for three nights at a stretch and then two single nights within a week. It is a lovely, very comfortable hotel with Scandinavian-style furniture, creating a perfect balance for a relaxed stay when you travel for vacation or work.  It is in the heart of Kandy city, offering a spectacular lake view. Both the managers on duty and the staff were very friendly and helpful. During my third visit, they upgraded me to a suite without additional charge. The price is reasonable, and I highly recommend the Radisson Hotel in Kandy.

Wifi was slow, but it worked. It would be great if the management could make it faster.

Since the check-in all was spectacular, the reception and the attention of the staff was above expectations. The food and the environment with good vibes provided by live band at the rooftop restaurant was great, special the attention of Nirmal (waiter ) and the kindness and attention to detail of Irfan (Manager) make our stay memorable. thanks all the staff for the high hospitality service and I really recommend to stay. the Breakfast buffet was Amazing too. Simply, definitely I'll come back! thanks all Radisson Staff.

No time to enjoy the rooftop swimming pool... but we'll do next time

Probably the nicest place to stay in Kandy. We spent more time in the hotel than we did in the city. Good facilities, pool area was always quiet with beds available when we wanted them, friendly hotel staff and roof top bar was probably the only decent place in town to get food and drinks until late. F&B Manager Asanka was very friendly and helpful.

A bit overpriced bearing in mind the water constantly runs hot and cold during your shower and there are often power cuts. Location good overall but the hotel is situated on a steep hill that you wouldn’t want to walk up at the best of times especially not in the dark.

Fantastik breakfast, fantastic dinner… too much option and Very delicious 👏👏👏 hotel workers are kind and friendly people. 😍👑We stay there 2 days end of the year . They organise new year party very well and above our expectations….🎉🎉 For families for couples for every body we definitely recommend 👏👏👏. Also every evening for dinner they provide different cultures cuisine 👏👏👏… today we decided to stay 1 more day here and tomarrow before going to Colombo thinking to make reservations for last 4 days of our trip… Welll done Radisson Kendy more than 10 to 10👏👏👏👏👏👏

We loved all..

Comfy beds, big rooms with a lovely view and in a good location. Pool area was also nice! Breakfast had lots of options for everyone and reception staff and wait staff at breakfast were all lovely.

Security guards helped tuk tuk’s try to scam and overcharge us. When trying to book tuk tuk’s on pick me app, security kept questioning where we were going and started speaking in their language to the tuk tuk driver who always seem to be parked outside the hotel. For the price we paid for the room we expected that staff would be helping prevent us from getting scammed by these but it was the opposite which was quite disappointing. These tuk tuk drivers charge over double what the apps do and can be very intimidating.

I recently had the pleasure of staying at this amazing hotel, and it exceeded all my expectations. The location is simply perfect, offering breathtaking views and convenient access to local attractions. The staff truly made our stay unforgettable. From the warm welcome by Ishra and Malki to the attentive service provided by Parjantha and Mahinda, every interaction was marked by genuine kindness and professionalism. Their dedication to ensuring guests have a fantastic experience is evident in every detail. The facilities are top-notch, and the ambiance is both luxurious and inviting. Whether you’re lounging by the pool or dining in their exquisite restaurant, you’ll feel pampered and well-cared for. I highly recommend this hotel to anyone looking for an exceptional stay. The combination of a prime location, outstanding service, and a welcoming atmosphere makes it a standout choice. Kudos to the entire team for making our stay so memorable! Highly recommend it 👌🏻

There is no kids area and main dishes mostly were the same for the breakfast

The beds were very comfortable, we overlooked the lake and the room was bright & well maintained. We were up on the 5th floor so very handy for the pool/gym/restaurant up there. Easy walk to nearby restaurants & even into centre too, or there are always tuktuks at the front of the hotel. Great western & sri lankan options at breakfast. Staff were super helpful when my son fell & cut his leg quite bad & I needed to take him to hospital.

Better equipped first aid kit, but I cannot imagine accidents like our happen very often (BTW, it was completely my boy being silly & nothing to do with the hotel!)

Radisson Blu Kandy offers a serene escape with breathtaking views of the city and the shimmering Kandy Lake. Nestled in the hills, the hotel perfectly balances luxury and nature. Our room's panoramic window framed a stunning vista of the cityscape and the tranquil lake, making our stay truly memorable. The staff were incredibly hospitable, attending to every detail warmly and efficiently. We especially enjoyed the rooftop infinity pool, which offered a magnificent view of the surroundings—a perfect spot to unwind after a day of exploring. Despite being slightly away from the city centre, it was the ideal retreat after a rugged match in Pallekalle, allowing us to recharge comfortably. The breakfast spread was delightful, catering to a variety of tastes. Overall, Radisson Blu Kandy is a fantastic choice for those seeking luxury with a view.

This hotel has such a big heart. I want to give a shoutout to those that make it so welcoming (I am sure there are more) Palitha from the bar, also, Hamesha, Chamitha & Kavisha. All led by Mr. Hemananda. The location is central enough to get to places, there are 2 great restaurants close by that we visited - No Name and the pizza joint. But the food in the restaurant is more than satisfying and the team are happy to help. I would definitely return here in the future.