Fantastic customer service, staff were very welcoming and our room was ready as soon as we arrived at around 11am which was a bonus. The room was very spacious with a nice view of the river, bed was comfortable, wifi worked great, hot showers, all you can ask for really. Previous reviews mentioned the bathrooms were quite small and staff also mentioned it to us upon arrival but I honestly had no issues. They were small yes but we had a large fireplace in our room with a mirror above the mantle and a power point right next to it so I was able to do all things hair and makeup there. The place was also quite affordable in comparison with other options I saw in Geneva, the hotel had a charming vintage feel and was walkable distance to public transport and attractions. I’d definitely look at staying here again.

Floors were a little bit creaky but that’s to be expected in an older building and it wasn’t enough to be annoying. Double bed was two singles pushed together but I had no issues with that setup and they were very comfortable.

The apartment was so nice and comfortable to stay in with all the essentials for a short or long stay. It is perfectly located, a five minute walk from Grenoble Central train and bus stations, with many restaurants and shops in and around the area. I would recommend a trip to Annecy and Geneva given the great transport links.The daily view of the magnificent mountains and cable cars from the apartment was a very nice added bonus. Thanks to the host for patiently waiting for me when I was unexpectedly delayed and for the information about the surrounding area I thoroughly enjoyed the walks. In summary I would recommend a stay in the apartment and rebook it! Merci beaucoup à la prochaine!

Nothing

The location was great; walkable from main train station (albeit a bit of a drag if you have a heavy case like mine. Plenty of taxis at station if required), also the lake and old town very accessible from there on foot. Price very reasonable for Geneva; it is a budget hotel. Hotel staff very friendly and helpful. The reception was open, when we were there, well into the evening. City maps were freely available at reception. A day or two before arrival the hotel sent a link for us to get a pass for free transport within the Geneva area, which meant we had the train from the airport free. The pass also includes trams, buses and water taxis. We stayed there twice, two days at start of our holiday to Switzerland and one day at end, and received a transport pass for each stay. There was a kettle in the room (not so for all hotels in Switzerland!). The views of the river Rhone from our bedroom were great. Good shower.

No milk provided in the room, although there was a limited supply of tea bags and coffee sachets. There is a mini market virtually next door where you can buy milk. I was not clear at the time of booking that the "private bathroom" for our room was across the corridor and not en-suite. Most are actually en-suite, but at a higher price. Having said that we managed o.k. and had very nice views as we were in one of the rooms at the corner of the building, bit like a turret (room 21 for both stays).

Great location. Great personnel. Clean rooms. Great view from window.

You can hear everything from the other rooms—every step they take, the click of their charger, and the sound of a hairdryer. This morning, I woke up at 7 AM because I could hear every movement as people in the other rooms started waking up. Then, the room cleaners arrived, making it worse. I could hear the vacuum, the rustling of garbage bags, and their conversations like they were right in my room. It gave me a headache.

This hotel has a lot of character. Their rooms are spacious and comfortable. The beds are comfortable. It is a very short walk to the major attractions in the city, makes is a perfect location and value for money as compared to the other hotels around in that area. Keep in mind that their elevator actually starts from the 1st floor so you need to carry your luggage a couple of stairs before you reach the elevator but this was clearly indicated in the hotel description while booking so it wasn't a surprise for us.

The bathrooms in the rooms are very small. almost gives the vibe of an airplane bathroom.

I had the pleasure of staying at Hotel des Tourelles in Geneva, and it was an absolute delight from start to finish. This charming boutique hotel exceeded all my expectations in every way. Here's why I highly recommend it: Location, Location, Location: Hotel des Tourelles couldn't be better situated. It's nestled in the heart of Geneva, right on the shores of Lake Geneva. The stunning views of the lake and the Jet d'Eau fountain were a constant source of joy during my stay. Plus, it's just a short walk away from some of the city's most iconic landmarks, making it a perfect starting point for exploring Geneva. Warm and Welcoming Staff: The staff at Hotel des Tourelles truly goes above and beyond to ensure that your stay is a memorable one. From the moment I arrived, I was met with warm smiles and a level of service that was both professional and personal. Their knowledge of the area and willingness to help with any request or recommendation made my visit all the more enjoyable. Historic Charm: This hotel is housed in a beautifully restored 19th-century building, and its historic charm is evident in every detail. From the elegant architecture to the tastefully decorated rooms, it's a place where you can experience a touch of Geneva's rich history while enjoying modern comforts. Impeccable Rooms: The rooms at Hotel des Tourelles are both comfortable and stylish. My room was impeccably clean and well-appointed with all the amenities I needed. In summary, Hotel des Tourelles is a true gem in the heart of Geneva. It effortlessly combines old-world charm with modern comfort and outstanding service. I couldn't have asked for a better place to stay during my time in this beautiful city. I can wholeheartedly recommend Hotel des Tourelles to anyone looking for an exceptional and memorable stay in Geneva.

The shower door was missing a panel, not a deal breaker, just a wet bathroom floor No complimentary shower gel / shampoo Bathroom very small put perfectly usable.

Loved: The oriel with view over the Rhone. That was the reason I picked the hotel and chose that room. :o Wow! The ergonomic memory-foam pillows! As good as home :) The feel it’s not brand-sparkling new build and decoration that’s cost the planet a bomb. :) The shutters which gave us complete darkness for a good night’s sleep. :D The high high ceilings and the read in the bay-window in the setting sun!

There's not much you can do about neighbours and passers-by: cheeky dogs barked one of the nights we of our stay and I heard them! Husband slept right through though. ;)

We visited room 21 on 13th Dec and had a great overnight stay. We arrived at 10pm and reception was closed but received full details of how to enter hotel and room. Very easy. Hotel location was great and the room was too. Loved the view from the hotel window. Check out was very good and staff very friendly. Thank you again 😊

Only issue was the people next door talking so loud all night and we struggled to sleep but this is not the hotel fault, just inconsiderate people.

Hotel is in the great location with amazing view from the window. Easy check in, the member of staff was very nice and changed the room as per our request - this was very helpful. Had a kettle (not used), but the fridge was very useful on a hot day we stayed on. Shower was quite tiny but worked great.

Room is smaller than expected. Very loud squeaky doors of the other rooms - could hear them quite well. Also very noisy street - even though our room was facing the river. The windows were soundproof, so it was good!

Location was great, about a 5-10 minute walk to the shops and transport links, and a mini market about a 30 second walk around the corner for some late night purchases if needed. Lovely and clean, spacious room perfect for a city getaway with a friend or partner. Small bathroom and shower but not any bigger is needed really for a quick wash in the morning/night, 2 sinks which was nice so we could get ready in the morning. A safe/vault in the cupboard for any valuables. Felt secure due to the locks on all the doors before even getting to our room. Mini fridge too :) Nice view of the Rhone.

Felt a bit old fashioned but considering it was only used for sleeping I didn't have any problems with that, reception wasn't manned at all times but codes on the door which kept it secure. Safe/vault was a bit finicky but figured it out soon enough.