- Fantastic service from the staff - Excellent breakfast - Incredible location for cross-country skiers - Fantastic spa/pool available at no extra charge - They allowed our dog to join us

- The room was very functional and a nice size for a sport hotel. The bed was great, but it would have been nice to have more confortable chairs and a rug. Maybe our room lacked these things because it was a dog-freindly room.

The breakfast was wonderful. The room was very nice. The hotel is lovely. The staff were very helpful. My husband made use of the laundry facilities. I think this was the only hotel we stayed in (and there were several) that had a washer and dryer.

The only downside was the walk from the train station to the hotel. It was uphill, which was somewhat difficult for older folks with heavy suitcases. We should have gotten a taxi or let them know to pick us up. They very helpfully dropped us off at the end of our stay.

Lovely hotel with really knowledgeable and friendly staff. Loved the Endagin travel pass. Very nice breakfast with lots of choice. Room was quiet, spacious and spotless. We drink tea rather than coffee and a kettle was provided on request. Heated outdoor pool with fantastic mountain view was also great.

Nothing much to report. A small fridge for milk and wine would have been really useful.

Great location in Pontresina next to Alp Languard lift and best hike in the area. Manager and front desk staff were exceptional. All spoke many languages and offered helpful recommendations. The snow card was terrific providing free local bus train lift transportation. The hotel is adjacent to great pool complex. Highly recommended!

Nothing

We arrived in the evening and needed to eat dinner, but the hotel doesn’t have a restaurant, so the receptionist called another hotel and made a reservation for us. We didn’t realize that the restaurants in Pontresina require reservations and are usually fully booked. We would not have had dinner otherwise.

Everything! Friendly, very welcoming and helpful manager and staff. Pontresina was a very clean alpine city with full flower boxes everywhere - so lovely! Good dining options and lots of activities nearby.

Uphill hike from train station - though a longer, less steep option was available. Taking the bus to Pontresina Post (as was suggested to us by the manager) was a great alternative for our arrival with baggage.

Room was nice, spacy and clean, and breakfast was excellent. The cable car ticket was huge plus!

We didn’t get the info that it should have been compulsory to reserve a parking slot in advantage and there was no space for our car. Had to use the public parking hall.

Great hotel with top staff in the middle of Pontresina. Superb breakfast buffet, spacious rooms with comfy beds. Top value for money. Waxing table with 2 Nordic profiles. Cupcakes and apples with water as a welcome gift. 🤩

The staff were extremely helpful. Location great, close to bus routes, train station. Great pools, especially the outdoor heated pool that several jets. Restaurants in close proximity. Breakfast was great!

The room, location, cleanness, services, staff helpfulness and kindness were above expectations. The access to pool and spa was the cherry on the top. We had a great time there! The location is also nice in the center of the village with many options to have a coffee/lunch/dinner/drink nearby. Great view of the snowed mountains. We got a free bus ticket by the hotel for the whole region valid throughout all the days of our stay there.

A tiny bit of lag of the wifi.