Beautiful, new, and modern hotel close to Zurich to visit/ work in the city or to catch a flight at the nearby airport. Excellent comfort and cleanliness; everything is well-designed and works perfectly. Very well soundproofed; you won't hear flights, traffic, or your neighbor at all. It's located in an industrial area, served by a big Migros grocery store and Fleischli Bakery, which is a big plus! Very convenient the train connection to Zurich center too. I absolutely loved it! I know how crazily expensive a hotel with a similar design can be in the center of Zurich, and this was a perfect solution for me. I would recommend it to anyone who loves being in a modern, clean environment and who doesn't mind not being in the city center.

The temperature regulation system in the room was hard to understand and set up correctly; it was rather cold throughout the day/ afternoon and too hot during the night. Maybe a brief instruction would help.

I stayed at a hotel for 4 nights and 5 days. The hotel's location was good, and the breakfast was excellent. However, the receptionist was not welcoming. When we checked in, he only checked my passport and handed me the hotel key card without providing any additional information. I had to ask him about everything, even the location of the breakfast area. It was only then that he checked if breakfast was included in our stay. On the third day of our stay, we visited the Rhine Falls in the morning. When we returned, our room had not been tidied up, and the towels had not been changed. I requested housekeeping services from the receptionist, but when I called to follow up, I was told that their priority was cleaning rooms for departing guests. Later, housekeeping did visit my room, but only to change the towels while I was waiting downstairs. Zurich I hope that in the future, the hotel will treat all guests equally, regardless of their stay duration or departure status.

What’s not to like? The hotel just like Zürich itself and Swiss watches is first class. The staff are very professional yet approachable. The hotel has a lovely chilled European vibe where leisure travellers travel groups and business people will all feel comfortable and welcome. The location is ideal for the airport (if you feel energetic you can walk on the cycle path to the airport). There is a hotel shuttle which is free from airport to hotel and the fee for the hotel to airport is reasonable . The bus and train station are very close by and the train to Zürich takes 15 minutes. The hotel has a small food menu I didn’t try anything on it but the food and drink prices were reasonable for Zürich. Breakfast choices were good and items were replenished regularly. The hotel is spotless just like all of Zürich. Comfortable bed and powerful shower. The re is walking/cycle path at the back of the hotel and makes s for a nice option if you’ve had enough of the city centre.

nothing

The hotel was very clean! Very Modern! Mutoni at the front office was AMAZING!!! she made my stay feel like home. She was very supportive and warm! 5 star rating FOR SURE!!! I liked that I got an early check-in at no extra charge because my flight arrived at 7 and it would have been a bummer to wait till 3pm to check in to my room. this flexibility was highly appreciated!! The bathroom was clean and room service was always available. Beds were comfy and the hotel is literally as advertised on the website. What you see is what you get. It is close to the airport and there is a free shuttle from the airport to the hotel but you pay 6 francs from hotel to the airport which is not bad. Highly recommend for short business trip in and out of the country. If youre in Switzerland for vacay or exploration, maybe not as it is not near the city centre

I had to drag my heavy suitcases from the room down stairs by myself. It would have been useful to have someone to assist. I didnt appreciate that when support staff knocks twice or thrice, they let themselves in. Therefore had to lock using the safety latch. Hotel is situated in a bit of a village residential airport area hence not many restaurant options nearby if you want to explore unless you go to the airport where they have a mall/shopping complex.

Excellent breakfast but North Americans prefer full cups of regular coffee not just half cups of specialties like expressions, cappuccino, etc

Your website is not clear re transportation from Airport to hotel. Tell people where to go at the airport to find the buses and how to identify the right bus/lane for travel to your site. I was quite confused until a couple of locals heard me talking to a bus driver (who didn’t know anything even tho it was the right bus for InterCity) and helped me out telling me which bus was the right one and which stop I needed. A message on your website “proceed to bus/trams outside Terminal 2 and go to Lane N for bus number XYZ would be a big help to tired travellers.”

The hotel is well located, a 10/15 shuttle drive to the airport and a 20/25 train ride to Zurich downtown. The shuttle arrived as planned, book in advance - free from airport and 8 swiss francs from the hotel. There is a 10 min walk to the Rumlang train station. The hotel reception staff was VERY corteous and helpful, especially Viktor. The room was clean and comfortable. Everything worked just fine.

There is no room service after 10pm, and restaurants and markets nearby may be closed - plan your dinner if you will arrive late, and hungry, and too tired to travel. I brought a sandwich 🙂

Close to the airport, no problem storing luggage when the room wasn't ready. Easy to find the shuttle at the airport and easy to book the shuttle back, it was on time. Staff was helpful with a minor issue that resulted in changing rooms. Didn't get the breakfast but I was welcome to help me to some coffee.

There was a Nespresso machine in the room but the two pods I got tasted like old off-brand coffee (unmarked). There wasn't an outlet where the coffee machine was located and I had to move it to an awkward place to power it on. The kettle also had a round plug that didn't fit the outlet.

Very helpful staff, welcoming, always trying to assist. We stayed in a family room which is basically 2 connected rooms , this is very convenience since the kids are in short distance from you , but have their own amenities. The room was supper clean, very comfortable bed and pillows, the sauna was great and refreshing, clean and well maintained. The breakfast is rich , and you can easily find your favorite food to start the morning with. Hotel provide a free shuttle service on pick up , but it would be also nice to provide a ride back to the airport for free (or at least at the price of public transportation , these days the price is 8fr per person for 8 min ride) The hotel is easily accessible , form / to the airport you can use provided shuttle or bus which stops in front the hotel, and in order to get to Zurich city center , just take the train (10m walking) and ride 4 stops (15m) Definitely good and not expansive option on your short Zurich trip

Shuttle might be cheaper

We had a staff named Daniel give us a free early check-in which was much appreciated and really helped us, because it meant we were able to get ready from the hotel and spend more time exploring Zurich rather having to come back in the afternoon and change. We didn't have an iron in our room, but I was able to call reception and they brought an iron and ironing board to our room which was much appreciated. We then had another staff Dragon who gave us a lovely discount on our breakfast which was lovely of him to do. The breakfast was lovely, the hot chocolate was amazing! We very much enjoyed our stay, it was easy getting a shuttle from the airport to the hotel and we were able to book our shuttle back to the airport easily. When I come back to Zurich I would have no problem staying here again! Thank you to the staff for making our short stay very much enjoyable!

Nothing. I had nothing to complain about :)

Great hotel for overnight stay while traveling to/from Zurich Airport. Offers shuttle service to hotel (free) and back to airport at a fee (which is much cheaper than a taxi which was CH40!). Shuttle runs twice/hour from airport to hotel. Drive is about 15 minutes. Hotel is newly renovated. Room was spacious and modern, nicely furnished; there was no airport noise; room had everything we needed for overnight stay. Generous breakfast buffet was included in our stay. Hotel has a bar and restaurant for dinners; expect prices to be typical for Switzerland which means on the higher end. We ate at the airport before going to the hotel as we have a favorite restaurant there.

You book your shuttle to return to the airport once you arrive at the hotel. Our time slot was already booked out and therefore we took a taxi which costed a ridiculous CHF40! Plan accordingly.....