Friendly staff at reception. Jerry, breakfast restaurant manager made a huge impression. He is bubbly & super cheerful, a gem. We stayed here for our 1st & last night. a friendly efficient lady (forgot her name) helped us with our checkin on May 11. Ricardo too was really friendly & helped us with our 2nd stay. Both occasions we were prepared to store luggage as we arrived much earlier than checkin time. The hotel managed to arrange early check in for both. Terrific! We were able to freshen up & train in leisurely without luggage to sightsee at gallen & Zurich & return end of day to the most comfortable room. Location is perfect, an easy 5 min stroll with luggage via underpass to & from airport terminal. The circle is an interesting area. Plenty of retail shops. We picked up cheeses & chocolates right before departure flight from migros & laderach, all just steps away from hotel. Right below hotel there is a cool park, with easy hiking trails & private cable car. Such a surreal place right next to airport. Airport hotels aren’t just for biz travellers. Hyatt place with its short train connections to places makes it a peaceful option for leisure travellers too. The Circle itself is a cool destination.

Nothing

Walking distance to airport, spacious room for bigger luggage, nice lounge.

The pillows.

Delicious breakfast. Generous coffee options including well-made cappuccino. Custom-made omlettes. Lots of meat, cheese, pastry, fruits, and vegetable options in their buffet. Room and bathroom were sparklingly clean. Plenty of hot water that arrived quickly on-demand. Furnishings included a functional desk + chair, plus a chaise. No enclosed closet, but they provide a hanging bar with plenty of clothes hangers. Room heater & controls worked well to achieve and maintain comfortable temperature.

It was quite a long walk from my airport gate than I had expected and then to my connecting flight the next morning. It would be useful for the hotel to send an email with a map/walking directions prior to arrival.

The reception staff was delightful. The room was spacious and comfortable. We especially appreciated having an adjustable bed. The shower was great -- we loved having truly hot water and an adjustable spray head. The bathroom ventilation was great because it prevented steam from building up while we were showering. The TV channel selection was nice, we appreciated having a variety of English-speaking channels to select from. We had dinner in the restaurant and while we were disappointed that it was not more representative of Swiss cuisine, we appreciated the variety. Our food was prepared to our preference and delivered to us quickly. We also had breakfast the next morning and we were impressed by the sheer variety on offer.

An additional blanket in the room would have been appreciated, but the lack of one did not diminish our stay in any way.

We ended up at the hotel after our flight was cancelled and we could not have been more pleased with our experience. The hotel was within a few minutes walk from the terminal and the staff member who checked us in was funny and warm, giving us tips about the city as we said we would explore it the next morning before our new scheduled flight. Our room was clean and the bed very comfortable. It was dark when we arrived, and we had a wonderful surprise seeing the view from our huge bedroom windows in the morning. Our pleasant hotel experience made the stress of the cancelled flight disappear. We were tempted to have breakfast at the hotel, however declined it as we wanted to make the most of our time to discover Zurich the next morning, but breakfast was offered at a good price when we checked in.

n/a

Connected to the airport, many good restaurants, and shopping. The room was very clean, quiet, and comfortable.

We had trouble keeping the light on in the bathroom. It went out while one of us was in the shower.

We had a 20h layover in Zurich so we booked this hotel and used that day to visit the city. This was one of the best located hotel we've experienced, it's part of The Circle complex which is connected underground to the airport. It's about a 5 minutes walk to the hotel itself. In the airport is also the train station that takes you to Zurich center in 10-15 min, so you really don't need to stay in the city if staying just a day or two. The staff was always available and helpful. Room was clean and comfy.

The decor of this hotel really stands out: it is colourful, imaginative and appealing. The room was very well appointed with beautiful finishings. Exceptionally smooth linen on the super comfortable bed. My room even had a view over the park behind the hotel. I travel a lot and enjoy staying in comfortable hotels, and this one really was 10 out of 10! During my entire stay I never heard a plane taking off or landing even though the hotel is right next to the airport, so the sound-proofing is really top class. Very friendly staff and a lovely restaurant with a very interesting menu round off the first-class experience. My go-to option in Zurich from now on!

There are two Hyatt hotels at the Circle and the sign-posting coming from the airport should be clearer.

My stay was amazing,the hotel is located 5 minutes walk from airport and also connected to train station going to city center from there is so convenient you can choose tram bus or train everything is available at the train station and there are many Restaurants around the hotel. My family loved the breakfast, Chef Adrian was amazing and so hospitable. I had an incident I left some valuables in my room locker and Mr. keyah helped me retrieve them from the locker and kept them safe for me till I returned back to collect them to Zurich. Over all it was a lovely stay.

There was nothing to dislike

Great location right next to the airport terminal, few minutes walk from the arrival and departure, truly great location for airport traveller

I had to pay extra to check in earlier. It is understandable, but the room I had to pay extra to check in earlier is also not at a good position. The room I was given was right facing the exit of highway, so all cars passed by can see clearly everything in the room. I’m obliged to close the curtain, and it is very dark