Everything was nice

No fitness

Fabulous. Exceptional cleanliness, decor, service, and on a high floor you have wonderful views of the city. The location was very convenient if you plan to visit lots of different neighborhoods in Taipei. The public bath felt like a high-end spa, and the attractive, bright study lounge was a lifesaver when I had work to do. I made the mistake of leaving my eyeglasses in my room, and staff promptly and efficiently arranged to send them back to me in the US.

The restaurant on the first floor (not run by the hotel) was just average.

Great location very close to public transportation. Room had a nice view and comfortable overall.

The breakfast room was rather small and crowded, a bit like a canteen.

Great location, clean room and 24/7 desk with helpful staff

Our king room on L6 faced the building works directly next door - works started at 8am and this was quite noisy. Something to consider for those considering staying (not sure when these will be finished)!

Excellent location - you are basically right in the center of Taipei, there is a subway stop connected to 2 lines right outside your front door, and pretty close to lots of buses as well. If that isn't enough, you get access to free parking. Some might argue that there's "nothing nearby", but I liked that: you are a very short trip from major attractions or touristy areas but where you are staying feels more authentic and isn't swarmed with tourists. You are still very close to some nice restaurants, cafes and breakfast spots. Didn't end up making it to the public bath, but the deep one provided in the Deluxe rooms was excellent. The customer service was very excellent and friendly and felt in line with what you would expect at a 4-star in Japan. Room was quiet (we heard nobody on our floor) and they provide you with great curtains blocking out the sun in the morning. Beds were extremely comfortable. While the unorthodox bathroom layout does make you pause a bit if you aren't a couple or family sharing the room, it's not as bad as some have made it out to be - there still is a door to both the shower and toilet areas.

While I appreciated the free access to bottled water, I wish they offered some kind of refillable filtered water station in the lounge or something, so I could just refill those bottles instead of always taking new ones and creating more plastic pollution.

Love the onsen. Very relaxing. Also the hotel is modern and clean.

I dint like the see through Bath room. The shower area glass should be frosted over. Location is good as this is close to the mrt but it is also not totally convenient as the walk to the shopping area takes about 15 to 20 mins.

We stayed in the corner room with amazing views over the city and the mountains. The room was on a smaller side but it had everything we needed and was spotless clean. No noises audible from street outside or from next door neighbours, only the air conditioning was humming. We didn’t have breakfast, but had very good quality tea and coffee in the room. The staff was very friendly and quick to help with all our requests. The location is ideal for exploring the city, the metro station just next to the hotel and we walked a lot as well. Very close to the main station (both MRT and HSR). Definitely recommended.

We don’t have any complaints, it was a perfect stay. A swimming pool instead of the public bath would have been the cherry on top. But that’s a personal preference.

Location is perfect as it's right next to the metro station. Room is spacious and staffs were all friendly and helpful.

There was no gym or washing machine available for guests to use. Over the course of our stay from March to April — nearly three weeks in total — we had difficulty managing our laundry during our time in Taipei. Although the hotel offers a laundry service, it is extremely expensive, with high charges per item plus an additional 10% service fee. Moreover, they do not separate colours when washing, which caused some of my white clothes to come back grey. We eventually opted to use a nearby laundromat, but this meant making repeated trips back and forth, which was quite inconvenient.

all kinds of pizza are very delicious

n/a

Hotel was well presented and of high quality, with reception staff very helpful, including providing an early packup breakfast. The central Tapei location with closeby metro station made our travel plans simple. Our corner room on the 14th floor provided a high up view of this sprawling metropolis. Only two nights, with breakfast in Japoli Restaurant, plentiful. We would highly recommend.

Nothing - hotel, services, cleanliness, and staff top notch and as expected at 4 star 🌟.