The receptionist/manager was absolutely fantastic, so so helpful in assisting us book our trips, order a taxi etc. Nothing was too much trouble and she was so chatty and welcoming- faultless customer service. The hotel was clean and comfortable and located perfectly to walk to the busy area for bars/restaurants/markets but distanced enough for a peaceful nights sleep. Would stay here again if visiting chiangmai in the figure without a doubt.

If you struggle with stairs, make sure to ask for a room on a lower level- no lift.

A modern and well maintained hotel in a great part of the old town. The street was much quieter than the nearby perimeter road. There's lots of options nearby for eating and drinking etc..The staff were all very nice and spoke good English.

The bathroom was a little on the small side, and the balcony wasn't large enough to use with a table and chairs.

This was the biggest hotel room we had in Thailand. The staff here were so helpful and efficient with everything. The room was spotlessly clean. I would also definitely recommend coming here and not prebooking any trips as you can do it all in the hotel with really good deals. I prebooked all of ours but would have got a better price doing it here. Bottled water was given to us daily and the room was very impressive. Netflix was on the TV.

Nothing

Loved the location in the northeast corner of the old town. There are restaurants, cafes, juice bars, and cute art shops all nearby. We had a family room and it was so spacious, clean, and the beds were comfortable. Having Netflix was great. The hotel always felt quiet. Good WiFi. Good shower, I just wish that the bathroom had more surfaces to put our toiletries and things. Would definitely stay here again if back in Chiang Mai.

Perfect location, perfect room and amazing price

Room was very clean when we arrived and we had 3 nights booked, we had excursions everyday so wasn’t at the hotel much but on after having no cleaner for the first two days we asked reception for a cleaner to just go in to replace towels as not really bothered about the rest but they didn’t bother not the end of the world but apart from that was perfect

Very nice room, the hotel is located very close to restaurants, bars and anything you may want to visit, but it’s still on a very quiet street. The lady at the reception was very nice to help us book some tours and offered us some discounts.

Everything was good.

The room was spacious, the bed was comfortable and AC worked well. The room was really nice. There were a lot of restaurants and breakfast places nearby. The staff was really nice.

There was some construction work under our balcony and the noise was loud. But maybe it’s done already so it would be quiet again.

Super super clean and the comfiest bed I’ve stayed in since being in Thailand! And the shower is separate to the toilet which is such a novelty here :) the locations is perfect, central to everything and staff are friendly too! Will definitely return here if I come back to Chiang Mai

N/a

Located in the heart of Chiang Mai. Easy access to both great local eateries and popular bars. Comfortable and very clean. The grounds are also well maintained.

Very friendly stuff, the lady at the front desk is just amazing she took care of all our needs from parking to recommend places to check out on our first day. We left and going to come back tomorrow since we were truly impressed by her great service. The location is also great at a more quiet area of the old city which is easy to get in and out of and close to Chiang May market.

A bit far from the night market.