The hotel is really beautiful, the breakfast is great with lots of options both buffet and a la carte. The pools and overall installations are very nice and allow for a restful holiday. Unfortunately this time there was not good weather so we could not use the beach, however we were able to use the beach at the other Sala in Chaweng that didn't get wind.

This was the second time we came, and unfortunately service was not as excellent as the first time around. A shame because the first time they really shone! Things like plates and leftovers, left outside our room rather than collected for a whole 2 days sometimes, there was a lot of trash on the beach because of the weather that got to the hotel parts as well, and we felt it wasn't cleaned quickly (left there the whole day). I told the restaurant at every single meal that my toddler uses normal cutlery and plates, and every single time it was a fight as they insisted in bringing plastic things.. They would come and do the bed, but not clean the room - things like these that do make a difference in such a nice hotel.

Food, staff and facilities.

Russian families being unable / unwilling to control their children. Especially at mealtimes.

We spent nine nights at Sala Samui Choengmon Beach Resort, drawn by its consistently high ratings not only on Booking.com but also across other travel platforms. While the hotel felt slightly expensive, it delivered exactly what we expected. Highlights included the spacious Sala Pool Villa with a private pool, an excellent breakfast featuring both a buffet and a wide range of à la carte options, two large swimming pools, a beautiful beach, and plenty of available sun beds. Aside from breakfast, we didn’t dine at the hotel restaurant, as there are many great local lunch and dinner spots just a short walk away.

The gym was modest, as is often the case with hotel facilities, but it had everything we needed to complete our workouts.

What a piece of paradise on Koh Samui, we had a fantastic stay at this exceptional and tranquil resort. We stayed there a week with our 10 month old daughter, and couldn't have picked a better place. The location, the facilities, the pool, the breakfast, the beach - everything was great. We do also want to give a special mention to the incredibly friendly staff including Oom, Mam, James, An, Noom, Pang to just mention a few. They were extremely service minded and also took great care of our daughter. Would love to come back to Sala Samui, and this comes from a couple who never goes back to the same place twice!

Nothing!

Sala Samui was everything we hoped for and more. The beachfront setting was pure paradise, the rooms were beautifully designed, and the whole resort had an effortlessly relaxing vibe. The staff were fantastic throughout our stay—friendly, attentive, and always happy to help. A massive shoutout to Jocelyn and the 2 staff from the restaurant and pool (sorry i didnt get their names), who showed genuine care and compassion after my wife’s accident. They are huge assets for this resort. If you have the opportunity to stay at sala, I'm sure you won't be disappointed.

SALA Samui is personification of Thai warmth and hospitality, and it is featured in everything from the layout of the resort compound, the rooms and facilities, the meals, and most of all the service staff. We wanted a quiet stay so we decided on the resort at Choengmon Beach, but if you want something more central and with a lot of buzz then I would recommend the sister resort at Chaeweng Beach. Although the location at Choengmon is relatively secluded, it is just 10 min away from Chaeweng, where you can enjoy the many restaurants and shopping centres, and yet get back to the quiet of Choengmon. It is also about 15 min by car to Fisherman's Village, which is another must to enjoy the heritage and also variety of impressive restaurants. The resort itself is very self-contained, with a pool for children and a deeper pool for adults. There is also a gym, reading room and spa. While there are spas outside the resort and also at Chaeweng, I would recommend trying the spa services at the resort, even though it might be a little pricey. We went during the quiet season so there was lots of space and quiet. The restaurant serves an amazing breakfast buffet and you can choose bot the a la carte as well as the buffet menu. Every night is capped with a thematic dinner and we enjoyed the Lobster Night on Monday and the Thai Buffet with local dances and fire show on Thursday. Communication and ordering all your requirements (food, services, etc) are done through an app, which makes it quite convenient and response from the staff is fast.

We really do not have anything that we were disappointed with since we decided on the quieter resort. There are some restaurants and cafes just 5 to 10 min walk outocde the reort but the resort restaurant have an impressive menu.

Everything about the hotel is wonderful. The staff cannot do more for you and make the stay very relaxing and enjoyable. From Check-in to Check out the whole 5 nights we stayed no matter what we needed they were helpful. The a la carte breakfast is amazing and the restaurant also does great meals the rest of the day. The beach bar has fantastic happy hours and the adult only pool is a great touch. Access to beach is direct and wonderful to so easily walk up and down the bay. The garden pool room was large, great outside area and well appointed. Situated 10 min from the airport and about 10-15 min from other tourist attractions was great. Located in a quiet bay right on the beach it’s perfect for a relaxing break

Amazing pool side villa and a beautiful hotel! The food at this hotel is out of this world and the staff are incredible! They will treat you like kings and queens!. Mam, Ton and Lek were amazing, friendly and accommodating always. Thank you!

There is no adults only dinning available, there really should be for couples at this standard. The communal pools, too many tall trees that sometimes block the sun. We booked a cooking class which is a must here. One of the managers came down to eat his lunch right next to us and was having business calls when we were doing this… not great… for a manager of a hotel at this standard. Too many screaming children when dinning. It would have been nice to have an adults only dining area away from the children.. Apart from that this place is a paradise!

This was hands down the highlight of our honeymoon trip. Everything on all accounts was 5 star. From the staff, to the facilities, to our villa it was all amazing. We got a poolside massage that was also incredible. The breakfast was 4 hours long to accommodate all schedules. There was an app to request things or look at events happening, they were responsive. The Choengmon beach area was quieter which we liked. Their taxi service was actually cheaper than grab and we used it frequently. Everything was so well thought out and amazing, we looked at many other hotels but so glad we decided to go with this one. We were sad to leave!

Nothing

This has been the most incredible stay I have ever experienced. Soooo luxurious! I did not even dream about. First of all, the staff is super super kind. The restaurant Manager and restaurant service was doing so many nice things to make us happy. The food was delicious, many options to choose from. The villa was stunning, so clean! Cleaning was twice a day, in the evening we were served with a tea. The hotel took care also of mosquitoes every evening. Thank you so much to all of you! We were crying when we were leaving. We feel truly pampered by your service.

There was none such thing.