A good location, friendly staff, room very clean We had an upgrade to a suite, from a deluxe with sea view, which was a lovely room,however I think I should’ve kept with my original choice as the suite didn’t have a sea view.

Not enough coffee machines for the amount of guests, especially in the dining area (at the far end of the beach view.) Breakfast was mediocre. Had to park my car away from the hotel and needed to get a curtesy mini bus to the hotel (about a 2km) however the wait for the mini bus after checking out to pick up the car was over 30 minutes due to many other people checking out.

The room(3604) was very spacious with a comfortable bed, largish balcony with a nice view

There policy on how they handle returning deposits on your CC. They took 3000 THB which was ok but It was never explained to me at check-in that they would hold onto the deposit up to 14 days after checking out, and I still had to pay an additional 3,307 Thb for laundry instead of them using the deposit. They even tried to charge me for an unopened bottle of water (which is complimentary) which had frozen and cracked in the fridge. Its not the price which was 40THB, its the principle

I loved this resort. The room was very spacious with a lovely sea view and fantastic bathroom. The only reasons i have not given this property a 10 are that the pool was very small with no privacy so did not use it and the wallpaper was peeling off the wall in places in the room. These are minor things and they cannot change the pool. These issues would not stop me from staying here again though. By the way the staff were lovely.

Small pool with no privacy

The hotel is very clean, the rooms are quite big. They have a great buffet breakfast. The rooms had an attached balcony from where you can see the Pattaya Beach. This location is superb because it's right on the Pattaya Beach road which is very near to all the restaurants and main areas. You easily get Bike taxis and tuk tuk in walking distance.

The staff is very strict about their checkin time. The staff is helpful but no staff stays in the hotel after 8:00 pm, so if you need any help from them you will be disappointed. You will have to go to the next hotel to ask for even extra water bottles at night. For breakfast you will have to go to the next building.

Location is very good, the room has little sea view, and good size

I had to walk to another near hotel every day to have breakfast, the pool is almost on the street

Location, nice sized clean rooms, the gym is great.. Breakfast buffet has slipped since after Covid, used to be much better.. Just not a great values money wise now, the prices are about the same as in America now.. I realize it’s huge season and prices are up.. The one thing I do not like is the deposit demanded at check in.. I am based out of the U.S. Embassy in Bangkok, we have all enjoyed our stays over the years at the A-One properties, and hopefully will continue to do so..

Noted above

The location, pool, room service, staff. House cleaning were very good and understanding.

Very noisy between rooms. Walls are paper thin and noisy neighbours didn’t help. So much door slamming at all hours of the night and day

The room had an excellent balcony facing the ocean. I was clean and quite large with a bar refrigerator and a tug and shower. The staff were very attentive and the walk to the beach took less than a minute.

the hotel's pool is not located in any sunlight and was in shade all day... the restaurant on site was very limited and not open most of the time

Great location at the beach, ocean view, outstanding gym, friendly staff, good WiFi, balcony, everything clean

Noise and exhaust from giant air vent next door, thermostat couldn’t adjust temperature so manually turned on and off

The location of the hotel is very convenient. There are many restaurants nearby within a walking distance. The beach is about 5 minutes walk from the hotel. A very nice and clean sandy beach. Many chair vendors to choose from for rental. The price is reasonable. The front desk staff are very helpful and spoken good English. The room are always clean and kept tidy by the housekeeping staff every days.

Nil.