The location and staff were great. The hotel lobby and pool were good.

room facilities are old and some are broken. the curtains were noisy all of the time. The air-conditioning was not working properly and was too noisy too. Although I had to bring my luggage to the second floor, I didn't get any help since it was too heavy for someone with a heart problem. unfortunately, the price and conditions weren't a match for the 5-star hotel.

This hotel has been the best hotel I've stayed in for at least 12 months. I didn't even know about it until I saw a very reasonable price for a 5* hotel on booking.com. I'm so glad I booked a stay there. In fact, I ended up extending for a further night because I like the hotel so much. Didn't have the breakfast because I was getting up late after enjoying Song Kran in Pattaya so can't tell you about the quality. Room was breathtaking on first sight. Staff excellent. Facilities very good. Happy hour by the pool was good value also.

I liked everything.

The staff was very helpful and friendly. The hotel is very central and close to everything. Great garage for parking your car.

My first room on the 5th floor had an air condition exhaust just on top of the roof over by bedroom making it impossible to sleep. I contacted the front desk at 3 am who promptly gave me another room on the 3rd floor to sleep in and on the morning I got a new room on the 5th floor without the noise. Quick and solution orientated staff!

Amazing service from all staff. Special recognition of lovely ladies at a desk which always smiled and provided exceptional service. Manager was great and was managing staff and property, I believe he was from Europe, but managing more locations then one. Hotel is slowly getting back to it’s old glory and 5 stars. Great pool area.

Hopefully they will reopen rooftop bar and a small bar on the side and refurbished little bit rooms, gym and corridors. However I need to recognize amazing improvement from before.

Location. Cleanliness. Staff politeness. Very quiet and very good sleep considering in the heart of Pattaya town. No loud bars near by. Overall very nice. Excellent pool. The hotel was generous to give late check out, 2 hours without any quibble.

Could be modernised slightly. Quite expensive in comparison to other newer hotels further down in soi 2/3/4/5 etc. quite quirky rooms, positively and negatively. But really a nice pleasant stay

Room was very big and clean with comfortable bed and seats. The shower was very good. The bath tub was amazing also. The provided toiletries were ample.

The room only had one small rubbish bin. For a big room there should be more bins or a bigger one. The towels were old and maybe a few more would be appreciated.

Location: optimal for us, everything was less than a 15min walk away, Staff: accomodating and did everything anytime when we asked for something Pool area: very relaxing and had enough space for everyone restaurant + bar: food/drinks tasted great

In some corners or underneath/on top of shelves it could have been a bit cleaner but far from dirty

The breakfast was good and has variety options. The view of swimming pool is so beautiful. It is comfortable with bed. The location is good.

The air conditioner was loud in the night.

rooms are spacious, clean.. swimming pool was nice, price I got that time way amazing I am going again in two weeks I checked the price now it’s double what I got before so during my stay price was very very good

it wasn’t a problem but it would have been appreciated, hotel was nearly empty as I went in rain season my flight was late at night and I asked if I can have few hours for late checkout but I got an instant no without checking anything was told checkout is sharp 12. if hotel is busy highly understandable or atleast some system check if the room is needed but none of that happened.

Staff are amazing, rooms Are spacious and clean, location is great , would stay there again for sure.

I think it’s already over or going to be over soon as during my stay there were renovations to the swimming pool area so I wake up early everyday with the work down there. And Pattaya is a late night city so it was annoying for me so actually I extended my trip but I didn’t extend the hotel and moved to another.