- Very good breakfast, lots of choice. coffee is delicious, the pastries are really delicious. Different types of Thai dishes, every day you can eat different noodles such as pad thai, etc. for breakfast. There is a separate "Indian table" - several dishes of real Indian cuisine and masala tea. Large comfortable beautiful air-conditioned restaurant. - Excellent bed, pillows and blankets, - There are always free sunbeds, although there are not many of them. - Complimentary bottled water is delivered to your room every day. - It's really less than 5 minutes to walk to the beach along a very pleasant street with wide sidewalks. The beach is good, two sunbeds + an umbrella for the whole day cost 200 baht. - Bed linen was changed every day, sometimes we ourselves asked not to change, so as not to delay the cleaning - Excellent location of the hotel - EVERYTHING is within walking distance. Dozens of restaurants and cafes, massage parlors, shops, JungCeylon shopping center. - Great views of the mountains from the hotel. No noise is heard from the streets of Patong, the atmosphere in the hotel is calm, family. - The children went to the kids club, there are always animators, they will work out (they speak English, of course). There are a lot of toys, there is something to do. The club is right next to the pool, very convenient. - Wonderful friendly girls at the reception

The beds are so comfy, exactly what we were hoping for after a week in Koh Samui sleeping on hard beds and haivng massages. The only let down was the room configuration. We booked a superior room to sleep 4 people, upon check in we were told the room had two single beds and a sofa bed, not impressed. Thankfully their single beds are a lot bigger than a stanbdard single, not quite a king single but not a double, weird size. My daughter an I shared comfortably. My son took the sofa and my husband the other bed. The rooms were pleasant, neat, tidy, clean, good temp upon arrival. Plenty of lighting to adjust for each section of the room if people want to sleep, watch TV or read without bothering each other. Shower pressure is excellent, felt like a water massage on your back. We spent all day in the pool and took advantage of happy hour at the swim up bar 2 for 1 cocktails or mocktails. We sepnt 400baht per round of 4 drinks ($18) it was nice to give the kids the experience of a swim up bar with mocktails so we could all enjoy it. I like that they allowed kids to participate with the supervision of an adult. Oh there is also a pin pong table by the pool and clean toilet facilities down there too. The breakfast was the best breakfast we had during all of our stay and we stayed in 3 different hotels during our travels around the country. We all unamiously agreed the Novotel had by a far the best. When we return for a quick short 7 day recharged stay we will be staying at the Novotel again. No point trying something new when we've found the place for us. Hope you enjoy your stay in Phuket and if you pick the Novotel it'll be that much better!

The room configuration despite what we had booked.

rooms are very spacious and the pool is great. beautiful hotel and very friendly staff.

The breakfast was fine but could be better.

The location is great! Within 10 minutes you’re at Patong Street and Beach. Large hotel with good facilities. The pool is huge and we wished we have booked the room with access to the pool through the balcony since you can swim at night. Staff was kind and breakfast with a decent variety.

Since we have a baby, we booked a room with breakfast and dinner included so we could have dinner early evening at the restaurant. However the restaurant service was terrible: more than 1,5 hours waiting for our food, and at the end the order was incomplete. At the end, we ended up of having room service (with more than 2h waiting).

The pool was huge with different zones. The breakfast was great with variety of dishes and drinks for everyone. The coffee was good made of fresh beans. The location is walkable, but if you don't like to walk much and don't want to take taxis then i would recommend staying a little closer to walking street (Jumsilong) area. On the other hand, some of the night life is on the opposite side of the beach, away from Jumsilong, so the hotel is in the middle between the two areas.

I would prefer to stay closer to Jumsilong next time. With that said, i think there aren't any offers that can mach this hotel in that area so in this regard, this hotel has perfect value for money ratio when traveling with kids.

Pool was the best place to spend your time, Breakfast was dilicious but not much options available, Rooms had enogh space but the curtains were not blacked out which was annoying in the morning

non-black out curtains

Large pool I've ever seen. The breakfast is also excellent. Although the room is a bit far from the reception, the facility of the room, such as pool access, is fantastic.

hotel with a huge pool and pool bar with nominal rates. all extra facilities like the in house mini store, spa are of very competitive rate like outside. very helpful staff. taxy and tuktuk right outside the hotel. the area is safe for night

maintenance work going on in some floors and it was noisy during day hours

Our stay at Novotel Vintage Phuket was nothing short of amazing! From the moment we arrived, the hospitality was exceptional. The check-in and check-out process was incredibly smooth and hassle-free. The staff were super friendly and always willing to help, making us feel right at home. The hotel’s child care services from 8 AM to 5 PM were a lifesaver, especially since it's fairly well-equipped, allowing us to enjoy some much-needed relaxation. The swimming area was super clean and safe, which is so important when you have little ones. The poolside bar and adjacent restaurant were perfect for keeping stress at bay, especially with the variety of options on the kids' menu. It made mealtime so easy, with plenty of choices that our kids actually enjoyed! Everything about our stay was perfect—my wife, our 4-year-old, and our twins (2 years old) all loved it here. The breakfast buffet was also a highlight, with a wide range of delicious options to start the day. We couldn’t have asked for a better vacation spot and will definitely be returning!

I loved this place

pool was amazing. pool access rooms lovely

lady in front desk was rude on check in. We didn’t feel welcomed. No offer of a welcome drink and others were getting them at different check in desks.