Location. Down the road to Kata Beach and restaurant/bar/shop options. Close to Phuket Smart Bus stop. Our rooms were next to each other and we had a balcony and direct pool access which caught the afternoon sun. This was the main reason we booked. 7th floor excellent sunset views across Kata Beach. Housekeeping was excellent daily and no issues for us.

Before arrival the online communication was not good. Even the day before arrival. Throughout our stay the level of service from reception was poor. To the point of avoiding reception. The tv service in both rooms did not work on arrival and it took a few calls to get sorted.

Rooms were lovely , large bathroom and bath.

I didn’t realise that to get to my room required transport in a cart because of how steep the access was. However they were always very quick to respond with the transport which I used many times a day.

We really liked the location, and the small uphill walk was not a problem for us. Overall, we were satisfied with both the accommodation and breakfast. The staff were generally very kind and helpful, especially the cleaning team – they truly do a great job and deserve recognition.

Unfortunately, the reception was the only downside. It takes them ages to reply to messages, especially during the reservation process, which is disappointing for such a lovely and comfortable place. Honestly, if you have any questions, you’ll get more useful information from guest reviews than from the reception itself.

Great location at the start of Kata beach. Lots of food, tours, massage and restaurants nearby. Also 20-30 minutes walk there was clothing market with food options. Beach was accessible from hotel.

Our room was all the way up. It was bit of hike to reach there.

Location, staffs , comfy

Location private and close to the beach. Rooms spacious and beds comfortable. Staff accommodating and friendly. They upgraded my room for free. Very Impressed to stay here in the low season and pay a good rate

The lift a bit slow and had to wait during busy times. I see a lot of negative reviews. Many unjustified. I wouldn't hesitate staying again at a reasonable rate.

Great location, lots of swimming pools, great views, and nice staff. Couldn't ask for more, therefore extended my stay.

Housekeeping could be done better. Had to ask several times which started to annoy me. Also, the last morning I slipped and fell hard on my back, plus strained my wrist, due to the steep hills which were very slippery because of the rain. The guy carrying my luggage turned around but made no attempt to help me which was shocking. Not a good look and clearly not for people who have problems walking.

Amazing rooms, pools, view and great location!

Well located, clean & great value for a short stay.

Superb location, very close to Kata and Kata Noi beach. You can see Big Buddha from the hotel. Our room with Private Pool was amazing, I loved swimming in the evening and taking in the scenery. Breakfast is amazing, big variety of choice. Staff was also very nice and courteous

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