Xinlor House: amazing experience. Perfect location in the center of Phuket Old Town. 2 mintues walk to the night market and all shops and restaurants. Hosts are very friendly and ready to help. Unique and very good design. Loved everything. Great breakfast and restaurant literally across the street (Shelter Coffee, and Cloud Yard). Amazing prices. Would definitely stay here again!

Honestly, nothing!

- The property design philosophy was incredible. - near phuket most colorful street. - near sunday market. - very comfortable bed. - clean and neat. - bathtub on roof experience was unique. - master room heat isolation was good. - the fan next to bed was the smartest idea ever especially in thailand. - perfect for short stay without kids.

- mosquitoes were there throughout the stay. - no elevator. So it's not suitable for families with kids. - the staff were nice and helpful, but until the last minutes they weren't ready to help. - extremely low pressure toilet bidet water. The AC in the livingroom of the suite was useless. - The soap refill bottles in the rest room were made of glass which very weird in hotels because might fall and break into invisible small pieces and that's an dangerous safety hazard. I broke one of the bottles and my wife suffered from invisible glasses wounded her foot even after cleaning. ( THE REFILL BOTTLES MUST BE PLASTIC MADE) - the property doesn't provide a baby portable bed.

Xinlor House is like a DIAMOND on the crown that is Old Phuket Town. It's right at the edge of old Phuket Town so 10/10 for location. The hotel is really great and bang on value for money. They are very flexible with check -in and even offered me an early check-in as I landed at the hotel early morning. The staff were extremely friendly and their best to provide quality service.

I didn't see any elevators, I personally did not mind as I usually take stairs but in case you are traveling with heavy luggage, please be mindful.

A very pleasant stay. A little boutique hotel, out of the hustle and bustle of the Old Town but still on the same road so easy walking distance from the town. The suite was spacious and clean, the bed was very comfortable, it had good working air con and security safe for passports. The terrace and bathtub outside was very nice, with petals in the bathtub on arrival. They left drinking water for us on the fridge, plus tea and coffee. We felt comfortable there as it's an easy place to relax.

Reception closed at 7pm and we arrived a little later so the gates were locked and no one answered when we called the number on the door - we were concerned that we wouldn't know how to get in, but luckily the receptionist heard us when we shouted out for help. A minor improvement would be that our table on the terrace was very rusty, so could have done with a new table set, especially as all the other facilities in the suite were excellent.

Awesome place in the city center, very clean, staff super kind, elegant and cozy, not expensive. Free drinking water and coffee. AC did not throw air directly on the bed, so perfect. Another fan working perfectly for cooling the room. Comfortable bed. Useful balcony for beach stuff. Warm water also on the sink and good water pressure in the shower. Shower soap and shampoo very good, very scented. Again, very clean.

We missed some wardrobe, some board for luggages and for hanging dresses.

A really nice little hotel in of the beautiful colonial streets in Phuket Town, but a quiet street compared to some others. We had the standard room and the Deluxe with balcony facing the street. The standard room is basic but great for the price. The Deluxe room has a desk and chair and the balcony is great with a beautiful view and sun during the day. Both rooms were very clean, had fridges and a kettle and the Deluxe room also a pod coffee machine. The staff was very nice. I absolutely loved the decoration of the hotel. It made it very cosy, personal, different. We loved our stay and would come back.

Best boutique hotel in the area, with history. Massive room. Pick the one with the balcony, perfect for a morning coffee overlooking the historic colourful buildings on Dibuk Road. And to catch up on a load of travel washing! The location is perfect — there are fantastic coffee shops and cafes nearby, plus bars. A short walk to the Sunday Night Market and nearby mall. Rooms were well stocked, plenty of bottles of cold water were fantastic. The shampoo smelt lovely too. Netflix and YouTube on the TV but you won’t need it since the location is great. A special mention to Chris at the front desk who was kind, incredibly attentive and helped me lug a massive bag up the flights of stairs! Would absolutely stay again.

Nothing.

location , quite but near center of old town

the receptionist is not friendly at all. the same guy since I check in till check out. I think he should not work in the hospitality business.

It is comfortable, clean, modern and has everything you need for exploring Phuket Old Town or further afield. The decor in the reception area and downstairs cafe is cool. It’s an amazing location for exploring the old town. There are 2 fantastic restaurants opposite, including Royde which is a Michelin star restaurant. Recommend booking in advance, we sadly didn’t get to eat here as we hadn’t pre booked but it looks amazing and heard good things.

Everything was great! Staff was very kind and helpful. The room was clean, AC was working and was not hitting in face and was not loud. We enjoyed the soundbar in our room. The bath, oh that was just amazing. Location was close to the old city. Across the street was good place for breakfast and you could get nice massage next door. *did not make a photo of a bedroom and in the toilet there is a regular shower I did not make a photo.

We did not mind and found that funny, but a small lizard came into the room due to the roof gaps in the living room ceiling