Our first experience in a cave! Room was large, clean and comfortable. Bathroom was also large with a generous shower space. The staff were pleasant and helpful and willing to assist. The breakfast was good, more than adequate. The hotel is situated a short distance from the business of the tourist area which meant it was quieter, but it is still very easy to walk into the tourist area - there is no need to take a taxi! Seeing the balloons in the early morning was a real treat. Enjoyed our stay here.

No complaints

We loved the location of this hotel. You could walk easily down to the main shopping area where there are lots of cafes, restaurants and shops. The rooms were amazing, they have the features of being a cave room, but with plenty of natural light and great air flow. The rooms are spacious, the bed is super comfy and there is plenty of room to relax. They supply a good tea / coffee area also. The bathroom is clean, and roomy and they and the and they supply nice toiletries and fluffy towels. This hotel looks out to where there balloons appear in the mornings and the have a terrace to take photos, enjoy the view and soak up the scenery. They have different areas set up for photo opportunities, including a 'breakfast set up' so you can take photos on the terrace. Breakfast is at the lower floor, in the comfort of the air con - its a good space with plenty of tables and very lean toilets. breakfast was a full Turkish spread, as well as your choice of eggs cooked your way, there are also various options for hot and cold foods. You can also book your tours through the hotel and pay at the desk. We did this and all options that we booked were amazing. They staff are happy to assist, and they use WhatsApp which makes things very easy to book and communicate. WIFI was great. If you are looking for a pool, you can pay a day session and use the pool at the hotel across the street - which some of our group did as they stayed a little extra days and it was getting hot

a pool would be the cherry on top in summer months

We liked everting about this place. The location was great, the stuff was very helpful and friendly, the place is beautiful , and very clean, it has an amazing view from the terrace. We arrived at 4:40am and check in was at 11am, however, the receptionist was so amazing and kind and as the room was ready he let us go straight to the room, we wore so grateful as we had to travel for 8hrs to by bus to get there so we were pretty tired.

Nothing to complain about

View from the rooftop of the hotel, experience of staying in the cave room.

Quite limited variety of food for breakfast. Hospitality of personnel varies: gentlemen were very helpful, while lady at the reception was not that client oriented. We also experienced a dreadful situation: waking up very early the morning to watch hot air ballon to find a dead dog on the terrace just at the door of our room. Not clear how it could happen inside the hotel. Our mood was totally ruined that day. Luckily we could prevent our daughter from seeing it.

We had an amazing and unique experience staying at this luxury cave-themed hotel, which perfectly complements the vibe of Cappadocia. The room was spacious enough for the three of us, and the bathroom was impressively large, exceeding all our needs. Most importantly, the staff were incredibly friendly and attentive. After checking out, I realized I had left an important item behind, and the manager kindly checked immediately and arranged for it to be shipped to me. Fortunately, I was still in Turkey, and I received it quickly in another city. Also we loved that we could take stunning photos from the terrace with the hot air balloons as a backdrop. It was such a memorable experience! Overall, a wonderful stay with outstanding service!

I only had a couple of minor issues during my stay. The Wi-Fi was a bit slow inside the room, and it was chilly in the mornings and evenings. The small wall-mounted air conditioner wasn’t quite enough to heat the large room effectively. Other than that, it was a wonderful experience.

Location, bed, the terrace, breakfast and everything was good. the balloon show pictures in the morning were also great. kids and my wife really loved the hotel location, the pictures.

location, rooms and breakfast was okay, however the first day of our stay the AC in the room was not working. The room was hot and we were tired so we thought the AC will cool down after a bit but it didn't. We had to call the service guys next day to get it fixed and it took a while to get that fixed.

The hotel is amazing with a cave atmosphere. The location from the main town of Goreme is about 5 minutes walk. The communication was very good the whole time and the hotel offered a lot of activities (hot air balloon, ATV, horse riding, tours).

We booked a intimate breakfast on the terrace one morning for our honeymoon assuming it was a private event. There was a breakfast set up right next to our set up which was for photos that anyone could go to that stayed at the property. We had half the hotel watching us have our 'intimate' breakfast, which was a bit awkward. We paid 120 Euros, if we had known about the free breakfast set up (photos only) we wouldn't have booked it. Other than that the stay was good.

The service was lovely! They communicated really well via email when we wanted to book our hot air balloon experience and was accommodating to payment methods. They gave great recommendations and helped us book our first Turkish Hammam. The cave rooms were beautiful! Nothing like anything we’ve experienced before. They were big and spacious, with all the right amenities. The view from the roof terrace was amazing! You could see all the balloons, with a lovely set up prepared every morning.

Hera Cave Suites is a true gem that exceeded all our expectations. From the moment we arrived, we were captivated by the timeless charm and impeccable hospitality. The cave suites themselves are a marvel of design, seamlessly blending modern luxury with the rich history of the region. Every detail has been carefully curated to create a serene and inviting atmosphere, offering a perfect sanctuary to unwind and recharge. But what truly sets Hera Cave Suites apart is the exceptional level of service. The staff went above and beyond to ensure that our stay was nothing short of perfect, from arranging airport transfers to providing personalized recommendations for exploring the area and booking or activities during our stay The breathtaking views from our terrace were simply unforgettable, offering a front-row seat to the stunning beauty of Cappadocia's unique rock formations and rise of the hot air balloons. Their breakfast offer was also excellent, a very diverse and delicious breakfast, and the service is also top-notch! Once again, the most memorable aspect of our stay was the genuine warmth and hospitality of the staff. They made us feel like family from the moment we arrived, and we left with cherished memories that will really last a lifetime. In short, Hera Cave Suites is more than just a hotel – it's an experience that will leave you spellbound. Whether you're seeking a romantic getaway or family/friends vacation, I wholeheartedly recommend Hera Cave Suites for an unforgettable stay in Cappadocia. I would choose it again without any doubt!

The location of Hera is perfect and walking distance (only 1-2 minutes) into downtown Göreme for shops and restaurants to eat. The staff was extremely attentive (loved working with Fatih, he was lovely!) and made were quick to accomodate any requests. Our room was also even more beautiful in person.

I was so excited to have a room with a claw foot tub but was disappointed to find it hadn't been cleaned, had to wait another day (housekeeping was away for the evening) to be able to use it. The bathrooms in the breakfast area weren't in the best condition but the staff was quick to address when I let them know.