Emporium Hotel is located at a ideal location. All the major attractions are near by and easy accessible by tram. The hotel staff were very helpful specially Ibrahim and Kenan who were exceptionally well mannered.

Only draw back with the hotel is there are no elevators from street level. You have to climb up a flight of stairs for the elevator to go up. It’s a disadvantage only if you have a lot of luggage. The hotel staff are more then happy to help you with this issue.

Very good location, very clean, decent breakfast friendly staff overall a good experience would definitely recommend.

The only thing I didn’t like was that the room wasn’t cleaned properly everyday and the beds were not made up

Emporium Hotel was excellent value for money. Breakfast The breakfast varied everyday and had the usual selection of items. Buffet choice had breads, cheeses and salads. Staff The staff at the hotel were really friendly and always made an effort to be helpful. Although english isn't their first language they always understood what was asked. Location The location was very good for what we wanted to do. There is a tram stop a few minutes from the hotel and you can always find a taxi. Rooms We booked a deluxe room which which had a balcony and overlooked the front of the hotel. This was ideal as there was always noise from the bustling streets from below which was part of the atmosphere

Although its not a complaint, the hotel isn't on a main road so taxis or cars cannot stop outside the hotel. This means that the taxis will always drop you off down a side street. This isn't a big issue as it is a 2 minute walk. Standard room is a bit too small so can get warm but you have aircon

Staff were amazing. Very helpful. Location is amazing. We were 200-300 meter away from Grand Bazar and tram station. 17 min walk from Blue Mosque and other tourist places. Plenty of shopping and eatery places.

There are 8 steps before you reach lifts. Also cab drivers cannot directly come to your hotel door. They will drop you 100meters away in the street(no cars allowed on that road except ambulances and police). Times you will get sewerage smell in washroom which can be managed using airfreshner.

I had a very pleasant stay at this hotel. What I liked most was its excellent location, just a short walk to all the main attractions and very close to the tram station, which made getting around the city super easy. The breakfast was varied and delicious, with something for everyone. The staff were incredibly helpful and welcoming, especially Gülseren, who went out of her way to assist with everything I needed. Highly recommended!

Nothing

We stayed at Emporium hotel with Mom during 01-05th June. It was second time for my family, earlier in April my husband stayed with parents. So we came back according to their experience: - very good location (close to touristic region Sultan Ahmet, just 2 tram stops away from Aksaray bus station where airport shuttle comes every 20 minutes, Grand Bazaar across the road, 5 minutes walk from Laleli shopping district, and 2 minutes away from Eating street with turkish restaurants, fish and fast food); - clean and quiet rooms with a good conditioning system; - awesome breakfast with various types of cheese, fresh vegatables and bakery, especially loved croissant; - helpful english speaking staff who do not make you wait, always do their best carrying luggage, asked for an iron and got it in just 1 minute in front of my door, ordered a taxi which was just in time, our thanks to Kenan bey and Cengiz.

The location was great and the staff were helpful. The carried our bags upa dn down the flight of stairs at the entry. And the reception staff helped us find the best option for reaching our desired destination (Chora), with buse numbers and get on and off locations. Loved the view to the Bosphorus.

I would have liked to know that you could get on the roof to view sunset and sunrise. Discovered this later in the stay so I missed sunset (but not sunrise).

Location is excellent. Close to all the attractions. Easy access to tram station. So many shops nearby, food stand and convenience stand for Mis items, such as water, juice and others. Staff is very friendly and helpful. Also you book some local tours with hotel. hotel pick up and drop off. Very convenient. Breakfast is simple and nutritious. Enough to start a good day. Highly recommend, especially for solo female traveller.

None.

The staff were very kind and helpful. The location is very good on the main street and we could walk to different attractions. The room size was very good we stayed in room 105. They cleaned the room and changed the toweles as we asked. The breakfast was not very varied a typical Turkish breakfast but we liked it and ate it gladly everyday. It's a very good budget hotel and you get what you pay for.

The hotel needs som renovation.

Hotel is clean and perfectly located around 5 minutes walk from the Grand Bazar and 2 minutes from tram stop. Plenty of shops around the hotel for food/drinks and also shopping. Staff very friendly and helpful and breakfast was simple but nice.

There are some steps (about 6) that you must climb to get into the hotel so not ideal for elderly who may find steps difficult. But even the elderly in my family managed them and liked the hotel.