Location is good, right between Aksaray metro station and Grand Bazaar and Sultanahmet along the Tram line. And a lot of shopping all around in the neighborhood. The hotel is very nice and clean. Modern style. The staff is very professional and helpful, at the breakfast, and cleaning etc, and reception especially Cumali he was asked frequently by us. Our room on the 4th floor and the bathroom with shower were both nice and fresh. Air conditioning was a must have since the outdoor temperature the day of arrival was exceeding 36 degrees C. The room was located towards the Sea of Marmara. From the restaurant we had an even better overview of the almost hundred ships waiting outside Istanbul. The breakfast buffet is huge, and you will find it very fresh. Take your time to enjoy. Coffee at breakfast was superb. We were recommended to stay at Piya by a Swedish-Turkish contact, and we don't regret it. From airport IST bus #12

We were 3 friends travelling together. the room had 2 single beds and a double bed. Matraccess were perfect. The bathroom was nice, the room is ok. We were basically only sleeping in the room. Breakfast was ok, a lot of choices of chees and some eggs and sweets. Actually not everything my taste, not european taste... They had bread also, but nly sweet breads, or too white ones. No healthy option. Overall the hotel is a 3 star hotel in european standard, not a 4 star one.But i new this, that in Turkey you have to deduct a star from evry hotel, so it was not a disappointment for me. The chocolate shop next to the hotel has really good prices, if you can bargain :)

The hotel is great, everything worked perfectly while we were there, every single day the beds were made, the garbage was collected, new bottles of water were left and in case we needed anything the staff was ready to help. The room was suprr clean and the space was just enough for a family of four, with a nice size bathroom and comfortable beds. Cumali and his colleagues were very professionals and super efficient. It was very hot in Istanbul during our visit, so the outside pool was a great place to be, would have been better if it was open from the morning until the evening, but we could enjoy it anyways. The location was also excellent, surrounded by restaurants, mini markets, walking distance to a lot of attractions, and next to the tram line. We really enjoyed and highly recommend it.

Well, as I said everything was great, but I think it would have been even better if the breakfast offer would include other cuts of meat, and less salty cheese. All the cheese were far too salty, and the meet cuts were very poor. For a hotel like that I would expect something like a continental breakfast as well.

From the beginning of the reservation - very good contact with the hotel, whose employees answer questions very quickly. Upon arrival, accommodation was very quick and efficient, with full information on how and what works. The room and bathroom were very clean. Daily cleaning. The service was very nice and helpful. Breakfasts were very diverse and tasty. Everyone will find something for himself. The service during breakfast was fantastic. The swimming pools (one on the roof, the other inside) were very clean and well-kept. Sauna, gym, relaxation zone - all very positive. Overall, the hotel was great, the service was great. A very enjoyable stay.

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Everything was as advertised and great location. Staff were very accommodating and helpful every step of the way.

Opening times of the Gym. Gym opening hours were 1100-1900, as a tourist you won’t be at the hotel normally throughout that whole duration. 24 hrs would be ideal as a traveller, however at-least 7am to 11pm would have been nice so that you have a window to go to the gym. Also Airport Transfer fees was excessively higher than the Uber or booking.com prices.

Great hotel, very clean, cleaned every day, right in the centre of the city, close to everywhere, food very tasty and varied, I will definitely go back there, greeting all the staff xx

Fantastic Turkish buffet breakfast with many (healthy) choices, also for vegans. It took a lot of convincing to get a Turkish coffee, but eventually I got one - which was fantastic. I used the pool in the basement which was ok. Pool hours very limited - like everywhere in Istanbul, it seems. Some staff members were especially kind and helpful.

The image of the swimming pool outside is very misleading. It is an oversized bathtub, you can't really swim in it. Very few of the staff members could speak English, communication was sometimes difficult.

Location is excellent, most of main attractions are just a stroll away. Room was cosy and comfortable, clean, bright and just enough space. Breakfast had a lot of variety of food but maybe not for European taste, but still delicious. Staff was very friendly, nice and helpful. They even let us stay in the room a little bit longer on our check out as we had late afternoon flight.

Breakfast could have more options of European food.

It was another comfortable stay in this hotel. I think the 4th one. I am happy to see some improvements. The breakfast buffet is very reach, very tasty. A big choice of food and beverages. Extremely nice staff. Special thanks to Cumali and Mehment and the bell boy for their support. Also the arrangement of the airport transfers went smoothly via Whatsapp. Great communication. I will come back.

The reception staff was very friendly and helpful especially Yeliz who worked the afternoon/ night shift. She provided a free upgrade to a family room as the original room was a bit small for three people and we had a lot of luggages. The upgraded room is spacious and has a great view of the Sea of Mamara. The location is close to most tourist sites in Sultanahmet and you can use public transport by tram or by metro. Although the taxi did not get to the hotel due to the main road was blocked due to road works but I think it is a temporarily issue.

Although there is a lot of variety of Turkish food (e.g. salad, cooked vegetables etc) at the breakfast, the choices are almost the same everyday. There is also a lack of western breakfast choices. There is no fresh fruit juices or coffee. The Turkish hammam is only available during 10am - 7pm and after that time at night, you would need to pay. It is difficult to do sightseeing during the day and rush back to go to the hammam. The roof top pool was not open for use when we stayed. Also there is no remote control for the air conditioning and you would need to call reception every time you change the temperature setting.