The hotel staff and the location were excellent. The facilities and comfort of the room were as expected for the price. Breakfast was okay, probably not ideal if you don't like egg or cheese.

The shower head was a bit broken and the doors/walls were quite thin so could hear everything between rooms. Not really an issue for me, but worth noting.

The main reception room was clean and comfortable with wi-fi performant. The hotel provided an excellent Turkish style breakfast every morning, including turkish coffee when requested and catering for vegetarian requirements. It was very well located within walking distance (fit active 50-something year olds) to all of the old town sites (mosques, museums, Topkapi Palace, parks, Grand Bazaar (literally at the top of the hill from the hotel)) and close access to the trams for access to the northern side of Galata Bridge, or easy access to Hagia Sofia if you don't want to walk. Local restaurants were available. Special mention must go to member of staff Murad (afternoon/early evening coverage), who was able to provide very helpful local advice in English and guidance on places to visit and eat/drink both locally and in other areas of Istanbul you may want to visit. However, all members of staff were extremely helpful and friendly. The hotel helpfully arranged both a Bosphorous boat trip and an airport taxi for us seamlessly. The hotel is also very well positioned for being awoken by morning prayers being called from the mosques locally which adds a real sense again of being embedded in the local community.

It is worth pointing out that the hotel location is in the old town and, consequently, it is a working part of town (shoe making appears to be the dominant industry with small businesses and wholesalers shops in abundance) which appears to be being gradually renovated, particularly where new, small independent hotels like Miro are being established. It is quiet at night but comes alive in the morning and can be really bustling. We loved it though with its' sense of liveliness and weren't disturbed by the noise on the fourth floor. The street which leads up to the main east west road heading west from Sultanahmet, where you can catch the trams at Beyazit, is also fairly steep if mobility is an issue with about 200m up to the main road junction and the trams.

Friendly staff, ready to help with suitcases and not only without even a request - thank you! Perfect view from the balcony was amazing - the sea, the church, the roofs of the other buildings Towels were changed every day Nice room design - cozy and comfortable Close to the center and to the seafront

The hotel is located close to the center but in the area of shoes/leather production - in weekdays there’s a lot of professional garbage on the streets: pieces of leather, boxes of the shoes etc. It’s not a problem, but not as nice as it could be (on weekend it looks totally lively - clean and calm) In the room was only one problem - in the shower. Water didn’t go down to the tube, probably due to the old historical building. May be it could be fixed, I don’t why we didn’t ask the stuff to fix it 😁 and the lady who made cleaning in the room did nothing with it also. So, it was not a pleasure to take a shower in a stocked water and we had to wait long after each other before taking a shower

Very nice and cozy hotel in a good place, close to all old city atractions. Room are spaces, clean, owner is very supportive and friendly. There is no buffet breakfast and I read that some people call them poor but it was more than enough for us - omlet, vegetables, cheese, ham, choice of jams, etc. Maybe the breakfast place is not very cozy compare to the rest of hotel but other than this all was good. We were big group of colleagues so others paid higher price for hotels in the same area that were much worse that this one

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For the most part, the staff are helpful and kind. The room was exactly as it appeared in the photos and is stocked with amenities. The breakfast is more than enough to get your day started, and the placement of the apartment is practical to see major historic sites in Sultanahmet. The neighbourhood might seem underwhelming, but it provides valuable insight into the diverse living conditions and commerce in Istanbul. There are also many very docile felines in the area, and two that you can expect to cross paths with in the hotel.

Arranging a taxi through the hotel was a nightmare. Despite specifying when we were arriving in advance, the handlers at the airport did not have a car ready. They helped others who arrived after us, and put us in a taxi that unceremoniously dropped use back at the airport immediately. It wasted our time, and hindered us from enjoying a previously booked tour. While the hotel did cover the cost of the taxi we had to find ourselves, the missed reservation was not reimbursed.

My family and I are delighted with this hotel. It is logical that it has such a high rating. He totally deserved it. The rooms are very clean, cozy, wide and well furnished. The bathroom is new, clean, wide. The room smells fresh and clean. We were in a room with a view of the Bosphorus. The view was impressive. The room had everything you need for a comfortable stay. The towels are of very good quality and are changed every day if you wish. It is cleaned every day. The hotel itself is very art style. It is located very close to the Grand Bazaar and is only two stops away from the most important sights. The manager helped us with absolutely everything. He patiently answered all our questions and requests. Very polite people who tried to make our vacation even better. I would come and stay at this hotel again. I recommend it to everyone. You won't be disappointed.

I found Hotel MIRO Mansion very welcoming and accomodating. The hotel was clean, staff very friendly and helpful. My room was spacious and neat. I enjoyed the breakfast provided. Hotel is very close walking distance to the centre of all the attractions in instanbul. Staff also helped provide me a charger for my phone as I forgot mine and arrange a taxi to my next destination which was kind and helpful. Overall I would recommend this Hotel

After spending 1 tedious night in studenty and cramped Kadiköy, we decided to come back to the European side and spontaneously booked this accommodation. The best thing we could have done! The room was huge, nicely and modernly furnished and both room and bathroom perfectly clean. The nice gentlemen at the counter were always on hand with tips and helpfulness. The included breakfast was basic but sufficient. In just a few minutes walk you are directly at the big bazaar. Nevertheless, the neighborhood is very quiet. The entire hotel atmosphere was typically Turkish. We loved it! We will come again. Thanks for everything

Great location and good amenities. The daily room service was good too. Staff were extremely friendly, and the hotel cat was so cute!

Stairs inside, we were in level 5 so it was 5 levels each day but the staff took our luggage up so that's good. We had days where we had an early tour but breakfast was strictly from 8:30 am so we missed out on breakfast and they said they couldn't pack us a small one but not a big deal.

my stay at this hotel in Istanbul was exceptional. They paid meticulous attention to cleanliness, which was vital for someone with dust allergies. The limited breakfast was both delicious and satisfying, while the staff's friendliness and assistance added a warm touch. Their thoughtful gesture of providing a map of nearby tourist attractions and the proximity of the metro station made exploring Istanbul a breeze, especially for a first-time visitor like myself. If I were to return to Istanbul, I wouldn't hesitate to book a room at this hotel again. It's a testament to their commitment to hospitality, and I wholeheartedly recommend it to anyone seeking a comfortable and enjoyable stay in this beautiful city. Thanks to the staff for making my stay memorable!

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