Everything, but especially the rooftop restaurant. Food, service, facilities and the room were excellent, but the view was something I will never forget, just beautiful.

Nothing

Everything was amazing as usual. Thats the best location to stay in a silent room and at the same time be in the heart of Istanbul. Rooms are very clean and well equipped. Especially bed is super comfortable. Special thanks for Emre, Ugurcan, Dogukan and Sevde for their hospitality and interest.

Nothing

The location is amazing, it's literally quite close to everything and on the centre. The location was 10/10, staff were amazing and rooms are decent.

The room service food, it was a bit below average.

I had an amazing stay at Pera Palace Rixos! From the moment I arrived, the staff went above and beyond to ensure everything was perfect. They were incredibly kind and attentive, even calling every evening to check on our needs, which made us feel truly valued as guests. As it was my birthday, they surprised me with a cake—a thoughtful touch that made my stay even more special. The room itself was cozy, comfortable, and beautifully designed, offering the perfect blend of history and luxury. Overall, the service, hospitality, and attention to detail at Pera Palace Rixos made this a truly unforgettable experience. I highly recommend it to anyone looking for a stay filled with charm and exceptional service!

Good five star hotel close to the center. Great breakfast, quiet, most of the staff are friendly and always ready to help.

There were some incidents of misunderstanding with English. Once we simply asked for water over the phone from the room and we only got it the third time by speaking Turkish. Based on this incident, to order dinner in the room I went specifically to the reception and despite this they brought two more salads. The receptionist who made the mistake wanted to convince us that we made the mistake but fortunately the manager finally offered to make up for the mistake. It must be said that apart from this incident, the staff in general, especially the one at breakfast, has always been very kind.

Perfect location . The hotel can be reached from any place . It took 40 minutes to reach the hotel from the airport and to reach the airport from hotel . No traffic jam beside the hotel . Taxi reached us many times in less than few minutes ( we use uber application ) Very nice perfume in reception . Very friendly and welcoming and helping staff . We make reservation for sea view but the room was so noisy from cars down the road but the sea view is so beautiful. We request to change the room to quit room and in less than 2 hours we changed the room . The second room was so nice , quit . No music sounds and no car horns . Great thanks to staff . The second room was in another building , we need to pass through star buckas coffee and use your room key to get inside the other building but it was not a problem for us as our room was so quit and clean and bigger than the sea view room . We walk less than 4 minutes to reach Istiklal road . The shops and restaurants are opened till late night . Very nice gym

No tram station near the hotel the nearest station is in start of istiklal road which is 15 minutes walk distance

The property boasts a fantastic location just a short walk from the renowned Istiklal Street. The spa is excellent, and experiencing the Hamam is highly recommended. Additionally, the salon offers reasonable prices for services like blow drying. The rooms are clean, the internet is fast, and the breakfast is delightful.

An absolutely fantastic stay! The location was perfect, the breakfast delicious, and the decor stunning—especially the beautiful ceiling in the room. We had golden horn view room and the view was beautiful. Treating my mum and myself to a massage was a highlight, and we both loved it. However, what truly made my birthday special was the incredible staff. There are few people but Lale from guest relations and Farad were exceptionally welcoming and attentive, going above and beyond to ensure a wonderful experience. A big thank you to them for making my birthday memorable. I can’t wait to come back!

Investing in a pool will make this an even better 5* hotel, and possibly lowering the massage prices.

Beautiful Hotel and incredibly clean. You could see the staff cleaning all the time. Wonderful room and bathroom with expensive taste decor. All amenities provided even a very good toothbrush! The breakfast every morning was excellent with vast spread of every item you would want at breakfast. Lots of staff everywhere. Very well located. In the heart of the city and walking distance to many shops and restaurants. A great buzz all around. Close, too, to transports. Highly recommend the hotel. Staff very friendly and simply waiting to serve you all the time. The chandeliers and flowers in the reception looked beautiful.

Could not fault it in any way!

Rixos Pera Istanbul offers stunning decor and a touch of classic elegance. The rooms are beautifully designed, though a bit small. The standout service comes from Nuri, the concierge, who went above and beyond, and Indira at reception, who made us feel very welcome.

However, the location is quite noisy, which might bother light sleepers. Also, accessing the hotel by car is tricky and can feel a bit unsafe due to steep streets and heavy traffic. Overall, a lovely stay with excellent service, but the location has its challenges.