Everything, but especially the rooftop restaurant. Food, service, facilities and the room were excellent, but the view was something I will never forget, just beautiful.

Nothing

Everything was amazing as usual. Thats the best location to stay in a silent room and at the same time be in the heart of Istanbul. Rooms are very clean and well equipped. Especially bed is super comfortable. Special thanks for Emre, Ugurcan, Dogukan and Sevde for their hospitality and interest.

Nothing

The location is amazing, it's literally quite close to everything and on the centre. The location was 10/10, staff were amazing and rooms are decent.

The room service food, it was a bit below average.

I had an amazing stay at Pera Palace Rixos! From the moment I arrived, the staff went above and beyond to ensure everything was perfect. They were incredibly kind and attentive, even calling every evening to check on our needs, which made us feel truly valued as guests. As it was my birthday, they surprised me with a cake—a thoughtful touch that made my stay even more special. The room itself was cozy, comfortable, and beautifully designed, offering the perfect blend of history and luxury. Overall, the service, hospitality, and attention to detail at Pera Palace Rixos made this a truly unforgettable experience. I highly recommend it to anyone looking for a stay filled with charm and exceptional service!

Location was excellent, the staff were super responsive, welcoming and helpful with luggage, bookings - private trips, taxies and cleaning. I appreciated it. their willingness to understand the different language. Our room had a balcony overlooking a beautiful building with a well kept garden which we really enjoyed to catch the sun and share with visiting friends. The bed was comfortable .I loved the luxury feel of the foyer. The breakfast in the top restaurant was great and would keep you going all day.

The bill for the laundry - $1000 Australian dollars!!! Completely over the top ridiculous. However, the service was excellent and the laundry beautifully done - we had not checked the prices beforehand.

There is a reason that this is the 5th time we stayed at the Rixos Pera, from the location to it's ambience, this hotel ticks a lot of the right boxes! The rooms have their own charm, they are not modern but hold this character you can only find in the style and decor they have chosen. If you want a surgical, soulless room of the travelodge / premier inn feel, then this hotel is not for you! The breakfast here is excellent, there is always so much choice and the custom egg station is ever popular amongst guests. They have changed some items since we were last here, but it still holds its own. There is a gym and spa in the basement but we have not used these services so cannot comment. The hotel is less then 3 minutes walk to istiklal street, across from a small passageway that takes you straight to the shops. There are so many restaurants in close proximity as well, so really for both new nd returning customers this is a brilliant location. With all the positives at the property, the most critical part of the hotel is the staff, who really try their level best to go above and beyond in their service. As an example, we raised a concern about the TV not being very good, and we were provided with a smart tv box. Little gestures like this go a long way!

My only feedback would be that some of the rooms really do need a bit of updating and modernisation. Some of the fixtures look a bit worse for wear and could do with updating and bringing them into the mid-century now.

Good five star hotel close to the center. Great breakfast, quiet, most of the staff are friendly and always ready to help.

There were some incidents of misunderstanding with English. Once we simply asked for water over the phone from the room and we only got it the third time by speaking Turkish. Based on this incident, to order dinner in the room I went specifically to the reception and despite this they brought two more salads. The receptionist who made the mistake wanted to convince us that we made the mistake but fortunately the manager finally offered to make up for the mistake. It must be said that apart from this incident, the staff in general, especially the one at breakfast, has always been very kind.

Perfect location . The hotel can be reached from any place . It took 40 minutes to reach the hotel from the airport and to reach the airport from hotel . No traffic jam beside the hotel . Taxi reached us many times in less than few minutes ( we use uber application ) Very nice perfume in reception . Very friendly and welcoming and helping staff . We make reservation for sea view but the room was so noisy from cars down the road but the sea view is so beautiful. We request to change the room to quit room and in less than 2 hours we changed the room . The second room was so nice , quit . No music sounds and no car horns . Great thanks to staff . The second room was in another building , we need to pass through star buckas coffee and use your room key to get inside the other building but it was not a problem for us as our room was so quit and clean and bigger than the sea view room . We walk less than 4 minutes to reach Istiklal road . The shops and restaurants are opened till late night . Very nice gym

No tram station near the hotel the nearest station is in start of istiklal road which is 15 minutes walk distance

Great location. Rooftop breakfast room with a view of Golden Horn and a really good breakfast buffet. We stayed on a Monday and Tuesday night and had rooms facing the Golden Horn and there was no noise from the bars and clubs around.

Air con. There is a control panel in the rooms but doesn’t work, the temperature is set centrally. Although the weather wasn’t very warm during our stay we did want to cool the room and it wasn’t possible. The fan is not quiet either. Also there are pictures hanging on the walls in the rooms and the top layer of polish is all cracked and peeling off. You would have thought that somebody would have noticed it.

The property boasts a fantastic location just a short walk from the renowned Istiklal Street. The spa is excellent, and experiencing the Hamam is highly recommended. Additionally, the salon offers reasonable prices for services like blow drying. The rooms are clean, the internet is fast, and the breakfast is delightful.