I would say this is a good hotel. The location is fantastic. All the sights are within walking distance. Tram stops are very close by. We could easily walk to SultanAhmet and the Hagia Sophia and Blue Mosque and also walk in the other direction to Sirkeci tram stop and the Bosphorous. The entrance and and lobby are very nice. The pool/sauna/hammam are also very nice and nicely kept. The houskeeping is excellent and the rooms were very clean. My kids loved using the pool/jacuzzi but be aware kids are only allowed to use it until 6PM. The staff are also very good. Polite, attentive and eager to help guests.

The rooms look much bigger in the pictures than in real life. Our 'suite' was actually quite small. The lack of space is perhaps to be expected in such a central location but the photos led us to believe in a much bigger room. The rooms, while clean, were 'old'. The flush in our room kept flushing. I reported it to staff and it was fixed but the problem re-occurred. It is an old building with probably old plumbing but not what I expect from a hotel on the more expensive side. Also, the bathroom while large, had lots of empty space. Such that the shower is tiny. You have barely enough space to move. Surely, it would make sense to use some of the empty space in the bathroom to make a much bigger shower so at least you can shower in comfort. But its a good hotel with good staff.

central location but silent, main sights within easy reach, safe area, good public transport connections, very nice, helpful staff with good English knowledge, very clean, air conditioned rooms, regularly cleaned, capsule coffee maker in the room, substantial breakfast with large variety of food, nice swimming pool with jacuzzi and sauna, massage. We would like to return again.

Location is amazing! Very central and convenient for a public transport. We had room with jacuzzi, it was very nice! Room was big, clean and cosy. Nice SPA centre! Would love to stay here again ❤️

Breakfast should be better for a hotel of this class. SPA centre are nice, but massage “specialists” were so unprofessional 🥹 It was not a massage, but an oil rub for a 60€. Don’t waste your money.

It made you feel like you were back in the 1500’s. The Marquis was gracious, charming and humorous, which made his personal tour so enjoyable.

Water was too hot 😆

It was pretty amazing. The staff downstairs are amazing. One of them has helped us find a great restaurant nearby -- and we've been to that place 4 times in 2 days and one evening!

The location is great. Its not an expensive hotel in the scheme of things so you cannot expect 5 star. But it was better than expected. Breakfast was decent. Staff very nice. Easy to get to tourist sites. Overall I think its good value and a good hotel.

The hotel is well located for exploring the main sights in the European side of Istanbul and close to the ferry stations if you want to go the Asian side. We did not need any transport but walked to all our visiting destinations - yet Taksim is a bit far if you are not in a good condition. The service in the hotel was very friendly and helpful. The room price included all, also the spa. Free afternoon coffee was a nice surprise. The restaurant serves only the breakfast and afternoon coffee but that is not a problem as there are several nice restaurants within 100-m radius from the hotel.

The room could be a bit larger - or the really big bed a bit smaller to give a more spacious feeling.

Loved the breakfast, the comfortable beds and the decor!

Decent hotel with good size rooms. Liked the Turkish style decor. The bed was very comfortable. Convenient location near all the major sights and the transport.

I am a bit puzzled by all the rave reviews as I found the hotel to be nice but not amazing. Staff seemed disinterested. Housekeeping got something wrong every day of our visit (e.g. leaving cleaning products on the bedside table, forgetting to leave a bath mat, throwing away Turkish delight that we had purchased and left on the desk). The location is very convenient to transport but some rooms are a but noisy as it is located on the tramline.

The staff welcomed us with such warmth and enthusiasm, they were the best. The spa is outrageously beautiful and also super private. My kids and I spent several hours down there each day and had the whole place to ourselves, from the incredibly gorgeous pool to the Turkish bath, sauna and steam room. Our room was also really big and spacious with cozy beds. The staff recommended a rooftop restaurant nearby called Seres and it blew our mind with the most delicious vegetarian food options, amazing views, fantastic ambiance and live DJ.

The breakfast was overpriced and not included in the price of the hotel even though it was advertised as such.