I arrived to the hotel atound 9am, I had just arrived from a 21-hour flight and was so tired. The hotel staff greeted me really warmly. I told them that I was so tired and asked them for help if they have any available room to be settled earlier than check-in time. They told me that they can do this but need some time to clean up the room, I was so hungry and somehow they felt this, and told me that their buffet breakfast is still available. So they offered me a really nice breakfast and after that my room was ready. With this said, I would like say thank you very very much for all their warm services and especially for Receptionist Mr. Cengiz. ❤️❤️❤️

The hotel street was a bit tight to park my car but it was not a really big deal. 🙂

The staff were very friendly and accommodating. The location is excellent for all the major sights in Istanbul including the blue mosque, Sophia Haggia, Basilica Cistern, Topkapi Palace and the Grand Bazaar. The breakfast was delicious and there was so much choice. We were also offered free tea and coffee throughout the day. I couldn't have asked for more from the hotel and staff.

It is a small and cozy hotel located in the heart of Istanbul's historic center, very close to Hagia Sophia, the Hippodrome, and the Blue Mosque. The most outstanding feature is the kindness and helpfulness of the staff, always willing to make your stay as pleasant as possible. On the day of our check-out, we had to leave at dawn because our flight was very early. They kindly offered to prepare some sandwiches and fruit for our journey, which was greatly appreciated. A special mention to Enes and Faluh at the reception, but everyone is amazing!

The hotel is close to the Old Town, the sights such as the Aia Sofia Mosque, the Blue Mosque and the Topkapi were a 10-minute walk away, and the Grand Bazaar was a comfortable 20-minute walk away. There are many restaurants in the area, with a large selection. I contacted the hotel about the airport transfer, and they were already waiting for us upon our arrival. At check-in, while we filled out the paperwork, we were given coffee and water. Our room faced the sea, it was clean and looked much better than the pictures. The breakfast was varied and delicious, the little waitress was kind and attentive, constantly replenishing the stock. The staff are helpful, friendly, always smiling. There was a lady working at the reception, she was very charming. The transfer for the trip home was also organized, the reception called me on the phone in the morning to ask if I had requested the transfer for 8 o'clock, which was on time. The rooms were cleaned every day, fresh water was always prepared, and we received fruit and small sweets for the afternoon. I wholeheartedly recommend the hotel to everyone. Thank you for your hospitality.

We didn't have a bad experience

Everything perfect, the service was top. We had a small roof which did not have much sun light but this is what we paid for. Nevertheless it was well worth the value. Thank you to the Sultan Hamit Team!

Economy room no sunlight. Can hear voices in the hall but it did not bother us.

The hotel is located very close to the main tourist attractions, which made it incredibly convenient for sightseeing. The rooms are comfortable, and the staff is extremely attentive and helpful. The Wi-Fi connection was fast and reliable, which was a big plus. One of the highlights was the complimentary drinks and snacks available throughout the day — a thoughtful touch that made the stay even more enjoyable. Highly recommended!

One downside was the lack of better cold drink options at breakfast. The juices, in particular, were quite poor in quality and didn’t meet expectations. This was a bit disappointing considering the overall standard of the hotel.

This hotel is located about a 10-minute walk from the Hagia Sophia Mosque and Topkapi Palace. Breakfast was delicious, with a variety of Turkish food choices and plenty of vegetarian options. They also serve free coffee and snacks in the afternoon. The room was a bit small, but that's typical for most Sultanahmet hotels. The bed was comfy, and the air conditioner worked perfectly, keeping the room nice and cool. The bathroom was a good size with decent water pressure. Everyone at the reception desk speaks English, and their service was outstanding. In particular, I’d like to mention Oumaima, Enes, and Emin, whose customer service was excellent. They were all incredibly polite, friendly, and helpful. Thank you to them for arranging the tour we took and for promptly resolving any minor issues we had. I will definitely stay at this hotel again if I visit Istanbul, thanks to their warm welcome and exceptional service.

The Basement room, because the windows were blocked from the outside.

Staff was super friendly and helpful, all of them! The location is also very good, everything was clean, the bathroom was also fine. The breakfast was good and very complete, but I was hoping for menemen (turkish eggs) but they didn’t have :(

1- super noisy when other people are outside of the door in the corridor, woke us up many times. 2- the beds were not mega comfy, but the pillow specifically was horrible, kept waking up from neck pain. Also they had some golden covers on the beds and one pillow and they looked very used or old, they seemed a bit disgusting, they need to be changed. 3- theres a tv but with turkish tv, I would prefer it if I could cast my Netflix

The location was great - only ~ 5 min walk to Hagia Sofia. Lots of restaurants and markets nearby (although Sultanhamet area is expensive). We had deluxe rooms on top floor - very comfortable, great view, we didn't hear any outside noise.

The breakfast could have been better -- more "hot" options and pastries.

Hotel is on a great location, in a Sultanahmat district with Hagia Sofia, Blue Mosque and Grand Bazar just 3 minutes walk away. A district, full of small shops and bars give possibility to choose from a variety of offerings. Hotel rooms are not big but provide good comfort. Hotel personnel is extremely friendly and helpful. Breakfast was OK.

Can be tight on the street if you arrive by car. But it's enough even for a bus. If you arrive with larger vehicle (like a van), you must be careful where you enter the district. Some entrances have very low passages.