Location of the hotel was excellent. Breakfast was Ok. Not many items, but the quality was good. rooftop location was fantastic, beautiful view of Bosphorus. Hotel was very clean, and location was excellent. Staff were very helpful.

I booked a specious deluxe room with sea view and balcony by making additional payment. After checked in we found that they gave me a very small double bed room, very little sea view and no balcony, only a window in their main wing. there is very little space to keep our luggage. After talking to their manager, they moved us to another room which was bit specious with a large window (no balcony and little sea view) in their newly extended wing which does not have elevator. Therefore, we had to take stairs all the time. Hotel should clarify these issues in their room explanation.

Overall, my stay at the hotel was fantastic. The reception staff were friendly, always smiling, and made me feel welcome right from the start. The room was spotless, well-decorated, and had all the necessary amenities, making for a comfortable and relaxing stay.

ordered room service one evening, craving a chicken pizza, and placed my order at 8:30 PM. To my surprise, the order wasn’t delivered until 12:30 AM—a full four hours later! To make matters worse, the pizza I received wasn’t what I had ordered. Instead of the chicken pizza I was expecting, they delivered a Margherita pizza.

It was our first traveling to Istanbul. We really fall in love with this city. We chose Joyway hotel - located in the city center. The perfect place from which to explore Istanbul. Clean, quiet and comfy hotel. Our room was tiny, but very comfortable, warm and clean. I was surprised that it was quite even it's in the heart of the popular place. 2-minute walk to Hagia Sophia and Topkapi Palace. It's very nice to start your city exploring visiting this historical places. Great location if you're looking to explore city - most sightseeing was within walking distance and easy access to public transport. The staff at Joyway hotel were fantastic! They really made us feel at home.

First thing first, fantastic hospitality and friendly staff, never made me feel uneasy to ask for things and have also upgraded me to better room due to my needs. Also quick to reply and message to confirm anything. Overall 11/10 many thanks

That I didn’t stay longer

EMRE I recently had a wonderful experience Joyway that truly exceeded my expectations. From the moment I arrived, the reception staff greeted me with warm smiles and exceptional professionalism which was EMRE. They made the check-in process smooth and efficient, providing all the information I needed about the hotel amenities and local attractions. Throughout my stay, I was consistently impressed by the cleanliness of the hotel and the head of house keeping is Hassan who is amazing at his job. The housekeeping staff maintained high standards, ensuring that my room was spotless and comfortable every day. It was clear that they take great pride in their work, which made my stay even more enjoyable. Finally EMRE the chef who was in charge breakfast made sure our food was 10/10 Overall, the combination of friendly reception staff and diligent cleaning staff created a welcoming atmosphere that I truly appreciated. I would highly recommend this hotel to anyone looking for a pleasant and well-maintained place to stay.

Nothing everything was great

the room was really clean and beautiful in terms of furniture. the guys at the reception are very kind and helpful. the location is perfect right next to Hagia Sophia.

3 out of 4 rooms were without windows, which resulted in no ventilation and no air. the plinth above the bed is not fixed to the wall, so if you turn off the socket, you practically drag the entire bed with you, which is not pleasant because that piece of wood, or the plinth of the bed, is large. everything can be heard in the rooms, especially if you are on the ground floor right up to the reception. breakfast is modest.

The location is great, 5 minute walk to the Sofia and Blue mosque, 5-10 minute walk towards the seaside. The area is also not very busy and not noisy, as it could be in the city centre. The rooms are modern and renovated. Staff is very helpful, they answered to all my extra requests I had (get an iron, get extra blankets , get directions etc.) Room was cleaned every day, and every day we got new towels. Breakfast was also nice, enough food to get a day started with Turkish breakfast meze style.

The walls in hotel are really thin, so if you are a light sleeper bring earplugs with you, you can hear all the sounds inside the building.

The property is a new build with a lovely location. Blue Mosque, square, grand bazaar all within walking distance. The hotel is located in the heart of Fatih. Restaurants literally a 30 second walk, with lovely food, desert, supermarkets. Perfect for family and tourists. Joyway hotel staff was so warm and welcoming. They made it so special for me and the family. A group of 10 people and Gokhan was very attentive and made the trip so easy. Transfers,bookings and any assistance was done at hand 24-7. I could not define it any better but priceless assistance. He ensured all members were happy and went above and beyond. Ali was also lovely and the rest of the staff whom was there to help us. I would highly recommend this hotel for its location and etiquette of the staff honestly made my trip a memorable one. Istanbul will always be in my heart.

Nothing

The location is excellent. Food was costly. The break was ok. It could have been better. House keeping was very good on daily. Full marks to the location.

Room was small compared to what was shown in the pictures. We have to ask for an extra bed as there were two beds (1 single and 1 queen size) for a family of 4. We asked for blanket and they forgot about it. In the whole hotel an extra blanket was not available. They arranged it on the next day.

We absolutely loved our stay at Joyway, the photos are exactly what the rooms and hotel looks like. If not even better. The breakfast was amazing at their rooftop restaurant where we dined several times for lunch and dinner. The restaurant staff were so kind and hospitable. We were within walking distance to everything at Joyway. Would definitely stay again

The only thing that we were a bit taken back by we had to pay an extra $200 euros because there were two of us even though I booked a deluxe double room but originally i was going alone so when I booked I had only put one person down.