The location and the staff were both exceptional. Topkapi is just around the corner and so are Blue Mosque and Aya Sofia. Restaurants are close by. Everything was great. Did run into some plumbing problems and the staff quickly responded and even changed our room immediately so that we did not experience any problems. The staff at this location is probably the best. Especially Bora and Nadir. Ali and Mehmet were also very helpful and the two cleaning ladies Feroza and Nargis kept everything great. We had planned to stay near Taksim on our return to Istanbul but instead booked Genius because it was such a great experience with them. They were even kind enough to look after our luggage while we were gone which allowed us to travel light to other cities. The wifi is moody but I feel wifi is a problem almost everywhere. For the price, the location we got was amazing and the service we got was out of this world. Eyvallah to the staff!!!! Bora you made our stay very comfortable. Thank you.

The location is superb! Righ in the area of sultanahmet square, only 5 mins walk to hagia sophia and the square. There are also lots of small cafes to eat and mini market. The staff is amazing! This young fella, Boru is the best! We had a super late check in, almost midnight and he was still up and welcoming us very friendly! He had us upgraded to a family room which was awesome! Thanks, bro! we had our welcome tea while he gave us lots info what to do in istanbul and countless information we need to know about how the best way to enjoy istanbul. Also gave us the tips to avoid scam and make sure we had fanstatic time during stay. We couldnt thank enough for the hospitality! Will definetely rebook this place!

Nothing!

Our family of 7 had a wonderful stay! The location is excellent, within a 5-10 minute walk of the major old city sights, yet on enough of a backroad to be slightly less chaotic than some of the more main streets. The rooms are clean and comfortable enough, and importantly for our late August trip, had air conditioning that worked extremely well. The service, particularly from Bora (not sure if that’s spelled right), was superb. We got plenty of recommendations and assistance booking outings from him, and he was even able to help us quickly find an EMT when my grandmother had a slight medical situation. You might find similar hotels in the area but the customer service is likely amongst the best at this price.

Everything was great! Location is the best you can have. Hagia Sophia, Topkapi palace, Basilica Cistern, Sultanahmet, Gulhane park, tram station are just 5 minutes walk. A lot of nice restaurants nearby, also Arasta bazaar. Hotel was great, has everything for your stay. Breakfast was really delicious. Parking available on street, costs 13euro. The staff at reception is outstanding, always willing to help and support for whatever you need! Thank you for everything! We will definitely come back!

Nothing, everything was great!

It was super clean and the guy Bora was very kind and understanding. The location is exceptional. Every site is too near to the hotel and food street is just next to it. In the night when we were sitting outside the hotel to enjoy weather a young guy served us coffee. It was pure gesture of kindness.

Room was congested. Pictures failed to show the actual size of room. My kids were about to cry to see the room though it was clean yet no space to move. We requested them to change but they said it's the only room available.

The room was spotless, sheets and beds were comfortable, staff, especially Feruza and Bora were super nice. People went out of their way to ensure we had a pleasant stay. The store next door gave us discounts and we sampled a ton of Turkish delight before we bought some. We were happy with our choice of a hotel. Would definitely recommend to anyone who is on a budget and wants to stay close to the Topkapi Palace, Blue Mosque and Hagia Sophia.

The breakfast was great a traditional Turkish breakfast very tasty and sustained me untill dinner. THe staff where very helpful with local advice and ancient sites of interest.

Overall the manager was great i got upgraded due to my Genius Level 3 status which was great the manager informed me of this at time of check in. Also the taxi service was very comfortable and although the special rate of 50 Euro had changed to 60 Euro it was a good service

The location is awesome!! Just few minutes downhill walk to waterfront (access to Bosphorus River Tour) on one side and 5 minutes uphill walk to all famous attractions (Topkapi Museum, Haga Sofia and Blue Mosque & Basilica) on the other side. The staff is extremely courteous, friendly and helping (Always greet with a small and carry your stuff to the room) They were also helpful in guiding us on how to go around the city what to expect for taxi fares and recommend good restaurants based on our preferences (I requested to Non-alcoholic serving restaurants, and they guided me with places and restaurants that do not server alcohol) Next to the hotel is a Talha souvenir place that sells all kinds of tea, spices, nuts and other souvenirs at a very reasonable prices (after comparing the prices in the market, we got it all from here). Just at the end of the block there is a Rooftop restaurant with special breakfast and wonderful view of Bosphorus river on one side and 2 mosques and Topkapi museum view on other side. (Very picturesque view) Overall, we are very satisfied with our 5-night stay in Genius hotel and highly recommend this hotel. If we go back, I will definitely stay here. @Ameen, @Ali, @Haroon and @Taimur - the next-door Souvenir shop guy. -- Thank You!!! ~Arif Ansari

I travelled with 2 friends and we stayed in a triple bedroom. The room was clean and spacious with comfortable beds (great for a good night's sleep). The staff was incredibly helpful from minute 1, and communication with them via the Booking.com chat was easy. They also gave us useful information and suggested a few routes to organize our 3-day trip.

This hotel is located in the middle of historical centre of Istanbul. There are many things to see nearby and multiple restaurants. Hotel hosts are really nice and helpful - they brought my heavy luggage upstairs, helped with food delivery and also brought it to my room. We had a late check-in after a long road trip and everything went well. There is a possibility to stay with a dog (that’s what we did) with an extra charge. My dog was a bit nervous but hosts were nice about it and I could definitely say it is a dog friendly place. Rooms are large and clean, internet is alright (suitable for conference calls, around 25+ mbps during the day and a bit faster during the nights), there is a table to work with a laptop. Beds are comfortable. I liked that the room is light because of multiple windows. What is also important: despite the touristic location there are no disturbing noises and it is quiet in the streets. There is also a parking lot near the hotel: we parked under the big ancient wall in 50 meters - it is free at nights if you manage to leave before 8 am (because there are no parking workers I guess) but during the day it’s payed. I would highly recommend this place if you want to have a nice stay in the centre of Istanbul with a perfect price/quality ratio.

ventilation in toilet is a bit noisy but it doesn’t work permanently (only with lights on) so I was ok about it