All the staff were helpful and awesome(thank you all). All were clean and tidy. Breakfast was delicious.

The air conditioning (hot) was bad, unless I got room changed for better air conditioner. Other guests were complaining the same.

The hotel is nice and very clean, the staff members are really friendly and helpful, especially Rasha, the manager and Ezgi who is always kind and smiling. The hotel facilities are great. We were a bit worried about some of the negative reviews, but I can say that we really enjoyed our stay. The location is a bit of a distance from the centre, but it is not isolated by any means and there is a nearby metro station and we were able to get around easily by Uber for reasonable prices. By the end of our stay, this hotel felt like home, and we are looking forward to staying there again.

The pool is mixed gender; it would be great if they allocated a few hours of the day for women only. Also, there are several visitors who undergo cosmetic medical procedures during their stay, and seeing them with blood and bandages at meal times can put you off your food.

We had a wonderful stay at this hotel! It was exceptionally clean, and the variety of facilities exceeded our expectations. The swimming pool was spacious and well-maintained, and we really enjoyed the relaxing sauna. The gym was impressively large and equipped with everything we needed, and we had so much fun playing table tennis. The staff were friendly and welcoming, making our experience even better. The pricing was very reasonable for this time of year, and we appreciated how easy it was to access additional facilities for a great value.

Honestly, there was nothing we didn’t like about the property—it was all excellent!

Location- Great outside the city - Ubers available- useful Airport transfers. Great view from room - Staff helpful, Restuarants: Quuen’s - Great breakfast selection. Princess: Good vibe staff good - meal was average this was my first meal in Istanbul was not that impressed could be better. Crown - dining in the clouds just a flirt above our room - greaenu choices - prices and service excellent to non. I feel this is a White Elephant can attract more clientele. Day trips can be arranged by Guset relations gives you a sense of security

Could not get my head around the Waitress,s uniform- why this short don’t think it’s appropriate in such a royal establishment. Staff can do with a bit of English Lessons - times are changing more and more international guests will be arriving- felt sorry for staff who couldn’t understand requests and questions.

We booked a junior suite, and upon arrival, we were warmly welcomed by the very friendly staff, who guided us to our room. However, once we arrived at the room, we immediately noticed a very strong smell of cigarettes. I reported this to the front desk, and they sent someone to spray the room in an attempt to remove the odor. Unfortunately, the smell remained very noticeable. Since I was traveling with my pregnant wife, staying in that room was not an option. About 15 minutes later, the hotel manager, Durcun, called our room and informed me that he had a better alternative—a room without the smell of smoke. He personally came up to escort me and showed me the new room he had mentioned. Not only did he resolve the issue efficiently, but he also upgraded us to a much better room with an even nicer view. He sincerely apologized, explaining that although smoking is not allowed, some guests still do it, making it difficult to completely remove the smell right away. He also mentioned that eliminating the odor properly requires special equipment and takes time. Thanks to the room switch, our stay was much more enjoyable. Additionally, the breakfast was excellent! Parking was free! Roomservice till latenight.

The hotel is good value for money.

I wish the rooms had a carpet just around the bed to give it a homely feeling, having only wood floors makes the space cold.

My recent stay at the Windsor Hotel was nothing short of exceptional. From the moment I stepped into the elegant lobby, I was greeted with warm smiles and a genuine willingness to assist. The staff's dedication to ensuring a comfortable and memorable experience was evident throughout my stay. I must extend a special thank you to Kadir, the receptionist, whose friendly demeanor and helpfulness made check-in a breeze. He readily answered all my questions and provided valuable insights about the local area. The bellboys also deserve commendation for their efficiency and courteous service.. Beyond the exceptional staff, the hotel's restaurant also impressed me. The food was delicious, with a diverse menu offering something for everyone. The quality of the ingredients and the skill of the chefs were evident in every dish I tried. The hotel itself is a haven of comfort and tranquility. My room was spacious, impeccably clean, and thoughtfully equipped with everything I needed. The bed was incredibly comfortable, ensuring a restful night's sleep. The hotel's amenities, including the pool and fitness center, added to the overall enjoyment of my stay.

The cleanliness of the hotel was exceptional. The staff at the reception and housekeeping was very friendly. I need to mention the lady at the restaurant downstairs who was very professional. She knew what she was doing. Great food. Location is alright, as its a bit away from the city, suitable if you prefer peace and quiet.

The AC in our room did not work, and the staff did try to fix it but they could not. It kept switching off with an error message and that was not an ideal situation to be in, on a holiday. They could have offered a different room to resolve the situation, but chose not to. Which was quite disappointing.

I had a pleasant stay, the hotel's facilities and space are excellent. The staff is amazing and works very efficiently. Melek and Meriem at the restaurant, Gaye and Ilhane at breakfast do a great job and are very kind. The reception welcomed us warmly, and the tourism service gave us excellent advice. Burdja from housekeeping took great care of us. Small drawback: the water. You need to buy several bottles of water per day as we only receive a small one for the entire day. Having used the gym and with the high temperatures, I expected to have drinkable water fountains available to quench my thirst. But I highly recommend this hotel.

Breakfast. Clean room

Children swimming .