The cleanliness was superb, I was welcomed by the staff with a warmth and the manager Ms. Bahadir was so kind and helpful with any needs I may require. The staff was able to fulfill those. The food was also delicious ( during my stay I ordered room service) and also supplied extra bubble bath for my room when requested. The bath tub in my room was exactly what I expected but better so I was very pleased with what I had booked. The executive room was very comfortable had a nice view of the city without obstruction, at the end of my stay I said my goodbyes and for the first of my travels felt I had the best stay at a hotel ever. Everyone was wonderful. I do highly recommend them if you are visiting Istanbul, their attention to detail and to make your stay the best is what they strive to do. :)

My stay at Hotel Lionel was absolutely extraordinary! From the moment I arrived, I was impressed by the warm welcome from the reception staff, who were incredibly friendly and helpful. The entire hotel was spotless, with an exceptional level of cleanliness in every corner. The room was spacious, well-maintained, and impeccably clean, making my stay extremely comfortable. The housekeeping team did an outstanding job, ensuring everything was fresh and perfectly arranged every day. A special mention goes to Emir, the receptionist, who went above and beyond our expectations. His professionalism, kindness, and attention to detail truly made our experience even more memorable. He was always ready to assist with anything we needed, making us feel valued and welcomed throughout our stay. What truly made the experience remarkable was the staff. Every member of the team, from reception to housekeeping, was professional, kind, and always ready to assist with a smile. Their dedication to guest satisfaction was evident in every interaction. Overall, Hotel Lionel exceeded my expectations in every way. If you’re looking for a hotel that offers top-notch service, spotless rooms, and a welcoming atmosphere, this is the perfect choice. I highly recommend it and will definitely return!

My stay at Hotel Lionel was absolutely extraordinary! From the moment I arrived, I was impressed by the warm welcome from the reception staff, who were incredibly friendly and helpful. The entire hotel was spotless, with an exceptional level of cleanliness in every corner. The room was spacious, well-maintained, and impeccably clean, making my stay extremely comfortable. The housekeeping team did an outstanding job, ensuring everything was fresh and perfectly arranged every day. A special mention goes to Emir, the receptionist, who went above and beyond our expectations. His professionalism, kindness, and attention to detail truly made our experience even more memorable. He was always ready to assist with anything we needed, making us feel valued and welcomed throughout our stay. What truly made the experience remarkable was the staff. Every member of the team, from reception to housekeeping, was professional, kind, and always ready to assist with a smile. Their dedication to guest satisfaction was evident in every interaction. Overall, Hotel Lionel exceeded my expectations in every way. If you’re looking for a hotel that offers top-notch service, spotless rooms, and a welcoming atmosphere, this is the perfect choice. I highly recommend it and will definitely return!

Good facilities and services. Breakfast buffet has multitude of variety with hot food being served. Most of the staff were pleasant to deal with. Security manager Ismail was exceptional. He deserves a promotion and pay rise. Relationship manager Zara was also good. We had the right size room for a family. Modern structure from inside and well lit. Kids enjoyed swimming pool. I am glad that its accessible to family.

Minor things like outside windows were not cleaned until end of our stay. Nice views from our room. Also, few staff were being ignorant or typical of cultural attitude but majority were amazing. Carpets had stains but not a major drama for us.

the location is great, perfectly close to the center but also not in the middle of the city so not a lot of noise.

honestly, the restaurant staff were a bit rude.

The gym was great alongside the sauna and steam room facilities (separate ones for women as well!) The room was great and was cleaned really well each day. The staff are especially helpful especially Ekrem who went above and beyond every day to help us with things to do and looking after our needs. The food selection for breakfast is also high quality and pleasant.

In line with other reviews, I think this hotel could be better located but saying that, it is only a 200-300 lira t trip to get to places like the blue mosque so the taxis are quite cheap but add up. The only other thing I didn’t like is that the pool seemed to be quite busy with swimming lessons for children being run for what felt like almost all the time!

Indulge in the exquisite experience of Lionel Hotel, where every detail matches the captivating allure of its photos. The staff radiates warmth and friendliness, ensuring a welcoming atmosphere throughout your stay. The cleaners not only maintain impeccable standards but also infuse smile and respect every morning into their tasks, adding a delightful touch to your experience. Additionally, the hosts extend a warm welcome, further enhancing the overall hospitality of Lionel Hotel. It's a destination where every aspect exceeds expectations.

Sauna Turkish Bath Spa Pool Fittnes its under the other company of the hotel, it closed a little early at 10:20, and it was not something Wow, moderately clean and a little old, the hotel was excellent

Breakfast was fantastic - a wonderful variety of delicious food. The rooms are a good size and decor is beautiful.

Service was fair -definitely not 5 star due to lack of attention to details.

All I like like paring is free Cleaning And stuff all of them are great acutely Ahmet and Emir and birsen Bahadır she is guest relation manager she is always asking about how is your stay and she like to make lot of thing to make you comfortable I advice every one to going there And my experience in this place is very good that’s 10 time I’m here I wish you contact with all of stuff like friends Ramadan Kareem

I recently had the pleasure of staying at the Lionel Hotel in Istanbul, and it exceeded all my expectations. From the moment I arrived, I was impressed by the warm welcome and excellent service provided by the staff. While the hotel's location could have been due to the surrounding factories, the price was reasonable and the hotel offered a peaceful retreat from the bustling city. The rooms were spacious, comfortable, and beautifully decorated, providing a relaxing environment after a day of exploring. Overall, I highly recommend the Lionel Hotel to anyone visiting Istanbul. The top-notch service, comfortable accommodations, and reasonable pricing and free parking make it a great choice for a memorable stay in this vibrant city.

I was disappointed that breakfast was not included in the price, despite my initial assumption when making the reservation. This was not clearly communicated during the booking process and was a surprise upon check-in.