I emailed the hotel before i arrived to see if they could do something in the room as it was my partners birthday the day we arrived and they left us a bottle of prosecco in a cooler with 2 glasses, some chocolate and a birthday card... Thank yyou so much. The cleanliness and comfort of the rooms was perfect. The Staff ever so helpful . Definitely recommend this place to family and friends. Location perfect and easy to get too.

I guess the only downfall on our stay was the amount of milk we had for our coffee and tea. First night we had none, but to be fair the receptionist went and fetched us some fresh milk from the kitchen when we went down and asked - so problem solved, it might have been they were just short of the milk pods.

Have stayed here twice now and each time the staff have been completely lovely, the rooms are clean, well appointed and comfortable with some great views over the river. The free ferry from Centraal to NDSM makes this the smart choice for somewhere to stay in Amsterdam. The area is developing all the time and there are more and more businesses popping up. Great cafe across the road as well as an Albert Heijn and several restaurants and bars

The only thing I could think of to improve would be to add to the gym - a concept 2 rower would be great

The staff was wonderful and very helpful in offering transportation tips and city recommendations. The room was beautiful and bright with large windows and a modern sleek feel. The breakfast was very delicious and the restaurant was a nice cozy place to eat with great staff.

The location was a bit far from everything touristy which was good and bad. The center of the city can be a bit crazy, especially at the start of the weekend but for my first time in Amsterdam, I wish I was a bit closer to all of the sites. The wifi was slow the whole time I was there.

Could not have picked a better hotel. Even though it's peak season we were offered an early check in and a room upgrade with a view of the IJ and the city. The location was perfect for a 2 night stay. A convenient ferry ride to Central Station. If you plan your day accordingly, it's a great base for exploring Amsterdam. Loved this up and coming part of town, especially on a hot summer evening with people flocking to the hip bars and restaurants near the waterfront. Perfect place to take in a stunning sunset. Rented bikes on the last day for a trip through the countryside to the Zaansche Schans. Convenient since the bikes are available at the hotel. And parking for a decent price in a private lot, just adjacent to the hotel with easy access to the highway so you avoid city traffic. Plus, great value. Comfortable, nice size room with coffee maker....I traveled with my teenage daughter and we both loved it.

Nothing really. Tiniest of recommendation would be to offer bike bags for the bikes. It would have been super practical to have. But then again, this is hardly something we didn't like, just a suggestion.

The staff definitely is the biggest assest of this hotel: courteous, polite, enthousiastic, always willing to help, knowlegable and very welcoming (we loved the warm choco chip cookie). Highly recommend the location across the river. We liked the short ferry ride from Amsterdam CS after a day packed with experiences downtown. The room was clean, the bathroom was huge and the breakfast buffet had a great spread (again the staff was absolutely lovely).

The rooms are not very spacious (it is Amsterdam) and the soundproofing isn't the best. But we had a great stay and we will be back.

I'm from Amsterdam myself and recently chose to stay at this location for a night. From start to finish, the experience was fantastic! Upon arrival, we received an incredibly warm welcome. The staff was friendly and efficient, ensuring a swift check-in process. We were even greeted with a freshly baked cookie—who can resist that? ;) We were pleasantly surprised with a complimentary upgrade, which offered a beautiful view of the water (highly recommend opting for this if you can). The room was clean, tidy, and equipped with everything we needed for a comfortable stay. The ferry stops right in front of the hotel, so you're at Central Station in no-time. Nearby, there's an Albert Heijn and plenty of cafes, making it convenient to grab anything you need. I definitely recommend this hotel for anyone visiting Amsterdam!

Nothing.

The hotel’s location at the NDSM Wharf, in Amsterdam Noord, is fab, and the 15 minute free ferry ride to it from Central Station already brings you in holiday mood (especially when you stand at the front of the ferry). Staff members both at reception and the restaurant are very helpful. The room at the top (8th floor) is lovely and had everything which is needed.

Keep in mind that because of local building regulations rooms at the 8th floor have a rusty-coloured metal grille over the window which limits the view slightly. The restaurant menu is somewhat limited and quite unimaginative. Could be improved on. The restaurant-bar area (called Brooklyn, after the original name of the hotel) is very pleasant as are the staff.

The staff was super friendly, and all "complaints" (only very small points) were handled immediately and professionally, without making excuses. The room was amazing, including the furniture, view and toilet/shower. The breakfast buffet had a great variety, and was almost exactly as shown on the pictures.

The only, really small, thing was that the pancakes on the menu were not served as indicated, but that might already be corrected.

The room was very comfortable. It was a small room but enough for what I used it for (business stay). There is a comfortable bed, TV with UK channels on, table for working in the evening and a kettle & fridge. The location is ideal as it is a 10 minute boat (free) to the city centre (centraal station specifically). So you are always really close to the city centre without needing indirect transport. The breakfast is delicious, I fully recommend increasing the fee to having breakfast.

I find that the price of rooms fluctuates quite a lot.

The location is perfect. It is just ~10 minutes of ferry -which is free for everyone- to the central train station. The neighbourhood is quite but have plenty of activities. It is quite easy to find parties, indoor activities, great beers and wines in walking distance. The bed was perfect and room had a great bathroom. We were greeted with smiles everytime we came to hotel, everyone did exceptionally well to make us feel like home.

The heating unit was working a little bit loud.