Everything

The noise from the nearby building work was very distracting, particularly when by the adult pool and on the beach. I do think that the hotel should have made this clear on their website so that guests would have been aware before they booked. We would certainly have gone elsewhere (as would many others we spoke to) had we been aware of this Not able to get to room at the time in the afternoon we were told we could.

Beautiful resort with luxurious communal areas and gardens and a real Arabian feel. The beach was very nice and service from all of the staff we encountered was exceptional. Large choice of restaurants on site and the city itself a very short cab ride away.

The setting. Unfortunately there is active construction going on on almost every side of the resort (skyscrapers being built 24 hours), as well as boat parties with loud music in the bay the hotel is facing. Not very peaceful and a shame for such a beautiful hotel!

Staff were incredible, could never do enough for you. Very big hotel for number of guests, pool options, large beach. The Buffett half board was fantastic, we liked Rotisserie.

Duvet was a little hot and the aircon was a little weak so we woke up sweating a couple of nights. The toasters at breakfast didn’t really ‘toast’ Super nitpicky things as it was all exceptional.

By far the best hotel we have experienced in Dubai. The staff is fantastic, the building is beautiful and perfectly maintained, the restaurants are gorgeous. No doubt we will stay again in this hotel next time we visit Dubai.

Nothing! One suggestion: ask Dubai authorities to take action against boats organizing noisy parties and standing sometimes very close to the beach :-)

Specifically booked The Residence for the quieter atmosphere, whilst still enjoying access to the whole resort. I like the 1 Km length of the private beach and the easy going lunch options. Family time at breakfast is the perfect start to the day (after the gym). Loved the quiet rooms and garden access as well as the perfect pool at The Residence. All the team was brilliant. Water bottles in the bedrooms are abundant - they place great importance on your hydration! Room amenities are excellent and sensible as they want to make sure everything is taken care of whilst being as sensible about the environment as possible.

Can't think of anything we didn't like. Otherwise we would not keep going back! If I can think of anything, I guess it would be nice to have larger slippers (the larger ones are just size 42)

Good service

The resort is surrounded by construction sites which are working 24/7. The noise from the construction works was constant. Also, the noise from the 'party boats' that moor up near the resort was extremely loud.

Beautiful hotel

You should be aware that there is some build work around property

Service and staff wer ewxceptional, as were th facilities and beach, room and overall ambience. A home Away from home!

Was surprised that Internet and wifi was an additional cost, to the room rate?

We absolutely loved this hotel, it was our first time in Dubai and we really wanted to stay somewhere special for my partners 30th. Drift is an amazing beach club and being so close to the hotel it’s amazing. The hotel staff are caring and lovely they have exceptional customer service!! The pools are incredible we loved the palace pool. We did a boat trip on the last night it was amazing!! Hydro sports on the beach will be able to help, it really rounded up our trip nicely !!

We had a bad meal in the beach bar and grill however the hotel soon sorted this out with 10/10 service from the desk staff. I’m sure if we had just eaten off the normal menu it would’ve been lovely but we had a Argentinian night and it wasn’t great. Like I said though, doesn’t dampen our stay… and we would 10000% come back!! Only feedback would be: Would be nice if you could eat lunch on your sun beds though… that would be a nice touch!

I really love all the palm trees and other plants they have all around the resort. You are in the middle of the desert but you wouldn’t think so at this resort because of the greenery. They have a beautiful traditional Arabic style design for the whole resort. This property was first opened in 1999 but the property is very well maintained so it still is enjoyable experience. The level of service from all the staff working in the hotel was very good. They were willing to make things off the menu for me which I had requested them on two different occasions.

I did not like the gym atmosphere. Felt pretty depressing because it was dark and the layout is not designed very well. Normally when I’m in the treadmill I want to look out the window at some plants like some other resorts around Dubai. Here I was staring at myself in the mirror and cramped next to some door. I also did not like the olives restaurant. Sky high prices and horrible tasting food. I wish I would have ordered food delivery for way less the price and much tastier food.